October 31, 2014

5 Social Customer Service Tools You Should Know About

rosemary published this at 6:56 am

By Diana Gomez

Gone are the days of customer service phones ringing off the hook.

While some people may still want to use traditional means to connect with companies, modern consumers rarely want to pick up the phone if they experience a customer-service issue.

Instead, they’re turning to social media to voice concerns and ask questions, knowing that a simple tweet is often the best way to address an issue quickly and easily.

Did you know that 42 percent of consumers who complain on social media expect a response no more than 60 minutes later?

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October 30, 2014

Book Review: The Mobile Commerce Revolution

rosemary published this at 6:51 am

The timing of this book couldn’t have been better.

Yes, we’ve been talking about “mobile” for a few years now, but recently Apple jumped into the fray for real, offering Apple Pay to its millions of iPhone users.

This is one of the first salvos in what will become a war for your credit card. (WalMart, CVS, and others have already fired back with their own system.) And let’s not ignore Taco Bell’s “all-in” approach, launching its own unique payment app.

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October 29, 2014

Have a Good Business Idea?

Dave published this at 9:00 am

The business world changes every day and if you want your business idea to succeed tomorrow, then you should pay attention to what’s trending today.

That’s right, by keeping an eye on the current market and successful business ideas; you can make an informed decision based on changing consumer needs.

When it comes to learning from current business trends, here are just a few types of businesses that are expected to grow for years to come:

Accounting

Whether it’s for small businesses or individuals, everyone needs help running numbers. If you have a knack for the financial side of Read More…


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October 28, 2014

3 Natural Behaviors You Exhibit When You Believe What You Sell

rosemary published this at 6:11 am

By Scott Dailey

Dale Carnegie said, “If you believe in what you are doing, then let nothing hold you up in your work.” If we truly believe in how we are meant to matter to people, we can begin to be useful to them. We can begin to persuade them. Simply knowing something, or worse, knowing what you want, will never be important enough to others to act as an instrument of persuasiveness. Because our value to others is decided by others, our ability to persuade can never be led by self-important and well-rehearsed scripts. It may seem Read More…


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October 26, 2014

How admitting weakness makes you stronger

molly published this at 3:00 am

Fears can serve as a tether, keeping you tied to your past and ultimately from achieving independence. However connections can serve as anchors, or a stabilizing force, enabling you to reach higher and more fully develop your independence, even as you are tetheredť to others.

Paradox is a trip.

Over the past 4 years or so, I’ve come to increasingly realize that truth resides in both parts (many parts?) of any given equation. Non-denominationally speaking, Christ was trying to help us figure that out a couple of thousand years ago when He told His followers that he Read More…


Filed under management, Motivation, Successful Blog | No Comments »



October 24, 2014

Building Your Brand By Building Guest Post Relationships

rosemary published this at 6:12 am

By Diana Gomez

The internet is a great place to build a community. Take an aspiring musician, for example. If she performs for only 15 people at Open Mic Night at The Lazy Dog Café, that doesn’t mean she’s not being heard. Music fans get the latest news and tips on “what’s hot” by reading popular digital magazine sites and blogs. If she sends her latest mp3 to a few popular sites, and one posts a favorable review, her fan base increases. They “like” her Facebook page, and are now subscribers. It’s that simple.

When it comes Read More…


Filed under Writing | 1 Comment »




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