December 26, 2013
rosemary published this at 5:56 am
By Ben Morton
Recently I was reading an article on INC entitled ‘The Difference Between Managers and Leaders‘ by Ilya Pozin where he provided some fantastic insights. Ilya’s fifth point was this:
‘Managers want credit, leaders credit their teams’
This is a brilliant point. When it’s acted upon the impact that it has on the leader’s connection with their team, the trust that it engenders, and the respect it earns the leader is huge.
What was really interesting to me though was one of the comments from a reader.
‘How do I give credit when I answer to the MD without my staff present; how will my staff know?’
This is actually a great question which prompted me to stop and reflect on how I have actually gone about this during my leadership career. So, here are my personal and very practical tips to do this.
1. They will just know…
Here’s the key thing. If you start from a position of genuinely wanting to support your people and ‘give credit where credit is due’ then you will naturally credit you team whenever you can. By consistently crediting your team to your boss, your peers, your customers or whoever it may be, these people will eventually come back to your team and say something like this…
‘Hi John. Ben told me about all the work you put into that proposal – great job and thanks’
So you see – they will just know.
2. Reactive email
When you get that email from your boss saying ‘thank you’ or ‘great job’ why not respond, cc’ing your team or the individual, saying something like…
“Thanks Nigel but it was actually Gemma who did all of the hard work on that project so she really needs the praise. Well done again Gemma and thanks.’
3. Proactive email
Instead of waiting to redirect the credit to your team why not be proactive by sending a thank you email to your team and cc’ing your boss.
4. Ask your boss to thank them
Next time you are in a meeting with your boss and you tell him or her that it was your team that put in all of the hard work why not say something like this…
‘The team worked really hard on that project Nigel and it would be great if you could stop by and say well done or drop them a really short email.’
It would take a pretty cold boss to refuse such a request.
5. Pass on credit in public
During a team meeting or company event look for the opportunities to publicly pass on the credit, praise and thank your team or individuals for all of their hard work.
6. Use the intranet
If your company has an intranet site why not post a very short news article celebrating the team or individual’s success and attributing the credit to them.
Hopefully you’ve found this list useful and there are some things in here that you will go and apply to help move you from a good manager to an exceptional leader. I know that there are lots more ways to give credit to your team and I’d love to hear what you are doing…