December 13, 2012
Liz published this at 7:08 am
Working All the Time?
Last week, I was out to dinner with my 7 year old daughter, and while we were eating, I got a ping from a customer that I needed to answer. I pulled out my iPhone and told her, â€œI just need to do this one thing and then I promise Iâ€™ll put it away.â€ She looked at me, cocked her head, and said, â€œso Mommy, youâ€™re pretty much working all the time, then, right?â€ (Cue video of knight being shot with 20 arrows through the heart.)
Whoah. That knocked me back on my heels a bit.
Days later, her question is still pinging through my brain.
8 Ways a Human Business Takes a Holiday
I spend a lot of time writing and talking about the human-centered business, really trying to promote the idea that customers should be spoken to like humans, and employees should be treated with respect.
But thereâ€™s another human inside the equation. You are a human too. So am I.
And humans need sleep, daydreaming, play, quiet, contemplation, singing, and time to enjoy their fellow humans (both small and grownup).
If youâ€™ve decided to run your small business with humans at the heart of it, here are some things to think about:
- Have you declared any â€œoffice shutdownâ€ days over the holidays?
- Can you hold any necessary meetings by Skype of Google Hangout instead of going in to the office?
- How about flexible time during the week to allow for shopping or ice skating, as long as the work is getting done?
- Donâ€™t forget the folks who make your office life bearable—how about some cookies for your FedEx person, or a video message for your favorite vendors?
- Regardless of which holiday you celebrate, take some time to be frivolous. Wear reindeer slippers under your desk, give someone a surprise day off, go caroling in your office building, hide chocolate coins in desk drawers.
- Consider stockpiling some content this week so that you donâ€™t even have to stress out about blog posts going up over the holidays, or invite some guest posters.
- If youâ€™re the boss, try not to schedule time-sensitive tasks during this time.
- Use the holiday downtime to recharge, and be ready to tackle the beginning of 2013 with gusto!
Next time I go out to eat with my daughter, the iPhone stays off.
And hereâ€™s a virtual cup of egg nog, from me to you.
Thank you, Rosemary!
ME “Liz” Strauss