December 1, 2008
How Social Media Can Help You Build a Better Business
ME Liz Strauss wrote this at 7:27 am
Why Didn’t the People Come?
When people ask my help, it’s often to avoid or to remedy a situation like this one.
He had a dream, an idea, for a new business. It was a product and a service. He saw it in its glory. It was part store, part community bustling with transactions. He saw the people coming — they knew they couldnn’t wait for it.
So he got busy building that dream. He invested time, money, and enthusiasm in something …
- that he thought was cool.
- that was costly, but “worth” it.
- that was harder to use than he realized.
- that he didn’t know how to sell.
- that he imagined would get people change how they do what they do
- that someone else had already built — better, faster, less expensively.
Nothing happened. No one lined us. No bustling community developed. The dream was built and no one lined up. No one has noticed it. Why?
He didn’t remember to talk to the people who were supposed to come.
Get the People to Come Before You Build It
Suppose, instead of building that business and offering it to them, we invited the people we want to serve build the business with us? The culture of social media and social networking offer huge opportunities to build a business with a community rather than for them.
In the 18th and 19th rural North America, building a barn – the most important structure of farm — required many hands and many skills. Time was often short and funds could be tight. Barn raising was the work of an interdependent community that saw barns as an important part of life.
A barn raising used to be a one- or two-day event. Materials were purchased and plans were finished ahead. When the community came able-bodied and quick-minded members could start right in. Barn raisings were lead a barn raiser who with a well-thought plan who was paid to identify and manage crew chiefs, specialists, and volunteers for “pitching in.” New barn raisers were expected to watch before they took up their work.
A barn raising is the ultimate community collaboration to complete a common, organized goal.
Barn raising a business in the social media culture offers the business and the community members who participate clear benefits. Here’s why your social media business building should be a barn raising.
- A community needs a plan and organization to build. We can’t fool a community by building parts that don’t work together. We can’t get stuck or be moved to fall in love with our own ideas.
- Enlisting a barn raiser and crew chiefs keeps your plan organized and on schedule.
- Ideas and costs get questioned.
- We have to be able to explain how things will work, what makes them useful, and why they’re worth building
- We all gain skills and relationships from participating in the process.
- The final business reflects the needs and values of the community that built it.
- Participants showcase their best work in a short-term commitment
- The process provides a product or service has proven its worth by the community support.
Barn raising builds the community at the same time that it builds the business that will serve us. Everyone who has participated is invested in its success. Don’t just think … do.
Ever been part of a project that worked like a barn raising?
What would be the first step in helping some get a social media barn raising started for their business idea?
–ME “Liz” Strauss
Want to build barn? Work with Liz!!
Image: Haussler Cluster Raising in CA
Filed under Community, Successful Blog |
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26 Comments to “How Social Media Can Help You Build a Better Business”
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Stuart Foster said
Great insight Liz! I love the barn raising analogy and am surprised it has not been used to describe social media more often…it fits perfectly into that framework. It really just comes down to listening and respect within the SM sphere…it’s just surprising more companies don’t realize this.
Yael Beeri said
That’s a great post Liz! Am immediately forwarding it to my new customer and other people that need some more convincing in order to realize the importance of the community.
Richard Reeve said
When asked to come and help raise these boards, it means:
1. I realize that I need to bring along a team of five other folks I can count on to handle our given task. Wood is heavy.
2. Ask clear questions not only of what our team will do, but how it will fit into the overall scheme of the raising, so as to maximize the remaining sunlight.
3. While staying focused on the assigned task, realize that things seldom go as planned, so keep a flexible attitude and be willing to lend a hand when and where needed. The overall goal is more important than the parts.
4. The only result that matters, that every participant can take pride in the resulting structure…
Cheers.
Mark Harai said
This is a great article Liz - A community can build, implement and thrive much faster than an individual. There are many opportunities for communities to lead, shape, define and set the standards for social media and how business will be done in this evolving new economy.
America needs visionary entrepreneurs like yourself to inspire unity and teamwork that can once again set the standards of how business is done in the world.
Thank you for you efforts,
Mark
Richard Reeve said
oh…and:
5. Bring your own tool belt. Who has fifty hammers?
Barbara Ling, Virtual Coach said
Now *this* is a superbly brilliant article with most excellent insight. A few years after I had started online (1999) I created one of my most spectacular failures by NOT taking into account some key things about my targeted customer base (the main point being they were computer-phobic).
Ah well, live and learn. Gathering input from those to whom you want to sell makes brilliant sense….I’m going to mull over this more.
Data points, Barbara
Adam said
Thanks for another great article. I see where this can truly be an amazing experience - building a business as you build a community. It’s beginning to make sense….
Franklin Bishop said
If you are building a community you will likely build a nice business. If you have a community they will also be word-of-mouth advertising for you. I just think people overlook this and it is just another characteristic of a failed idea.
Todd Smith said
Great idea, Liz. Ultimately sales come from people… why not see what they want first?
Jannie said
I LOVE THAT PICTURE!! So reminds me of my dad losing the old family barn to fire in 1986 but the folks around the community pitched in and raised $9000 to surprise him with and when construction time all hands came a callin’ to help.
Me - first step in building social media community? Since I’m still basically blogging only I try to get myself out there, comment and comment some more.
Amy Lightholder said
Thanks so much for posting this Liz. It was exactly what I needed today.
TwiTips Top Ten Niche Twitter Users | GROWMAP.COM said
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Sheryl Schuff, CPA said
I absolutely agree with you.
That’s what Brian Clark and Tony Clark did with Teaching Sells in October 2007. (I joined as a charter member and got to learn and watch their process as well). They had fabulous results.
I’d like to do a similar thing with the subject of new business startup for solopreneurs.
Please talk to me. I’m listening for your input.
ME Liz Strauss said
Hi Stuart!
Yeah, barn raising sort of pulls it all together in the right community sense. But your two words doing it even better … listening and respect.
ME Liz Strauss said
Hi Yael,
Thanks for passing it on!
ME Liz Strauss said
Ah Richard!
Just what I’d expect from a thinker like you … you’re the overseer a dreamer like me needs on my team. I especially love the extra note about the hammers.
ME Liz Strauss said
Mark,
Communities need each other so that we can lead, shape, and set the standards just as you say. Thank you for the comment. You inspire me to keep thinking.
ME Liz Strauss said
Barbara!
The most brilliant ideas are always the ones we get from the people whom we serve. It takes us the longest time to figure that out.
You’ve given me lots of data. Glad I could return the favor.
ME Liz Strauss said
Adam and Franklin,
And it’s so much more fun when we have folks helping us build and shape our ideas. … I know I’ve been building products for a long, long time.
ME Liz Strauss said
I know, Todd. I know.
ME Liz Strauss said
Jannie!
I love that picture too! Wish I’d been part of the event it shows. Sounds like you got to experience something pretty spectacular yourself. Also sounds like you’re on your way to making it happen again.
ME Liz Strauss said
Amy,
It’s what we all need. We do so much better together.
ME Liz Strauss said
Sheryl,
I’m talking as best I can. Keep us all in the loop on what you’re doing and we’ll help all we can.
Internet Strategist said
I love this post! I’m working to build a bigger FriendFeed Barn with links to all of you. I hope you’ll take my Top Ten Favorite FriendFeed Friends Challenge. (Just click the link.)
Links Roundup - December 2nd 2008 said
[...] How Social Media Can Help You Build a Better Business - Liz Strauss talks about how social media can really improve your blog. [...]
What Do You Want to Contribute as Social Media Community Member? - Liz Strauss at Successful Blog - Thinking, writing, business ideas . . . You’re only a stranger once. said
[...] Monday when we were talking about how social media can help us build a better business, Richard Reeve beautifully wrote this post for me. He described his contribution to a community [...]