Five Delegation Thinking Traps that Trip Almost Everyone Who Wants to Scale Up
Filed Under Business Book, Successful Blog | 3 Comments
Scaling Up Requires Pushing Down Lower-Level Tasks
In the companies I worked with and for, product development schedules were cyclical, with seriously tight deadlines at certain times of the year and a more relaxing pace when those deadline had been achieved. To even out this ebb and flow of deliverables, we would hire freelancers, off-sire staff, and development groups. Even the most entry-level full-time people were managing and influencing the performance of someone else.
The ability to influence another person’s performance in positive ways affected how quickly employees could grow in their individual roles. The ones who scaled up most quickly were the ones who understood that to take on higher-level tasks, they would have to delegate effectively the lower level tasks that they’d already mastered. They delegated well.
Those who couldn’t scale were often tripped up by five thinking traps.
- We wait too long to get help. The thinking trap is I have to keep my eye on the ball, bite the bullet and get this done. When finally we look up, we still have three weeks worth of work to do and only 1 week to get it done. That thinking risks your reputation and the quality of the work. Solution: Track the time it takes to do one unit of work. Do the math to see how many units you can in a normal day and lower your that projection by 20% — to allow for the unforeseen problem or new project that comes your way. Asking someone to help when you start gives that person time to have a learning curve on the project.
- We think can’t afford the training time. The thinking trap is It will take too much time to teach someone else. That thinking is a great way to stay stuck. Think you’ll have more time 3 days, 3 months, or 3 years from now? Solution: Take a look at what’s currently on your desk. What the work any intelligent person can do? Do it now and in three weeks the person you delegate to will be taking things off your desk.
- We hand over the work too fast — without clearly communicating the scope of the task, expectations, or its importance. The thinking trap is A qualified person will know how to do this. A qualified person can’t know what we don’t tell. Solution: Carve out more time than you need to explain how the piece you’re delegating fits within the bigger project and to let the person know that you’re counting on him or her to do it well. Have the person do a small chunk and review it early to catch any miscommunication.
- We keep doing the work even after we’ve assigned it someone else. The thinking trap is It’s faster if I correct this myself. We have to hand over accountability with the work. If we constantly rewrite and correct their work, the people we delegate to will figure out that no matter what they send we’ll be changing it. Solution: Clearly define and communicate the specifications of the work. Check the work against those specs. Send back the mistakes and missteps for correction. For example, when you hire a professional inputter, take your hands off the keyboard. Check for errors, but let the person make the corrections.
- We think different is wrong. The thinking trap is I need to check and change this work because this person doesn’t have the ___ (dedication, experience, expertise…) It’s delegation critical to understand the difference between wrong and different. Someone else might do the work differently than you, but that difference may not make it wrong. Before you mark a correction, ask yourself Is this truly wrong or just different from how I might do or say it?.
Learning to delegate well is critical to growth. Anything we do ourselves limits the time we have to get to higher-level tasks. Want to scale up? Avoid these five thinking traps and you’ll be better equipped to recognize great candidates who can contribute to your success.
You may wonder how to find great delegation candidates, especially if you have little or no budget to begin. Look to the people around you — those who want experience in what you do. Talk to local colleges to find interns. Ask your friends. Finding the people to delegate to isn’t nearly as hard as learning to delegate well. It will also be easier to attract temporary help, the best VA, or volunteer interns, when you know exactly what the job specs are and how to communicate your needs. the people we delegate to will be more interested in making the same great choices we would make.
What else do you find critical to scaling up?
Be irresistible.
–ME “Liz” Strauss
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Does Your Business Style Connect or Make People Cringe?
Filed Under Branding, Marketing, Successful Blog | 4 Comments
Get Serious Attention
In Amanda Valenti’s recent guest post here about Common Writing Mistakes, she made many important points that I encourage small businesses to take to heart.
If spelling, grammar, and homophones are not your strong suites, find someone who can edit what you write. It IS worth it because Amanda is absolutely correct – these types of errors will cost you visitors and business.
There is something more serious you must be aware of as well and that is what kind of image you are presenting to the world. Specifically, what you consider acceptable regarding profanity, off-color humor, suggestive images, etc. may be anything but appropriate to your potential customers.
Most people over fifty will know exactly what I mean, but those who are significantly younger may not realize that what is normal to them – whether that is dropping the f-word, cursing God, piercings or tattoos or pink or green hair – may cause many to not take them seriously.
One day I was at my ISP when an intelligent, clean cut young man walked in and asked for a job. He didn’t know anything about computers so there wasn’t anything he could do there; however, I did make some suggestions to assist him in finding work.
He was wearing shorts, sandals, and a backpack but what made me cringe was that he had a ten penny nail in each ear. I explained to him why my immediate reaction was to cringe inside (possibly visibly) and think “ouch, that must hurt”. I suggested he dress as though he was going to work there when inquiring about opens and especially to lose those nails before asking for work.
I ran into him at a local coffee shop later that week. He had found work – and I almost did not recognize him without the nails. While his peers might find that normal, the owners, managers, and customers where you might seek work may not.
That applies to tattoos, hair styles, piercings, what you wear, etc. While I am not saying you should not have your own style, I am suggesting that you consider what is truly important to you and that you ask yourself, is this REALLY me or am I doing this for some other reason.
—-
Author’s Bio:
Gail Gardner writes about why small businesses and bloggers should collaborate to improve the economy and create a better world for all at GrowMap.com (). You can find her on Twitter and other major social media networks as @GrowMap.
Thank you, Gail! You’re irresistible.
–ME “Liz” Strauss
Work with Liz on your business!!
Beach Notes: After the Storm
Filed Under Motivation/Inspiration, Successful Blog | Leave a Comment
by Guest Writers Suzie Cheel and Des Walsh
After the storm, creative thinking …
With all the driftwood on the beach after recent big storms, some people see debris spoiling the usually pristine sands. Others see a gift for creativity.
What do you see when everything goes pear-shaped and plans fall apart?
What to do while you are waiting
Filed Under Guest Writer, Motivation/Inspiration, Successful Blog | 2 Comments
Many people have to wait a long time for something to happen. Tom Petty was right: The waiting is the hardest part. It’s easy to become impatient, especially when we cannot see any signs that anything is happening. It’s like the seed germinating within the earth. Although there may be millions of chemical reactions going on beneath the surface, from topside, the soil resembles a mute brown plane, keeping its own counsel.
Maddening.
The urge to dig up the seed to check on its progress is almost overwhelming, and yet, in order for the seed to bear fruit, we must trust that the process is on schedule. If we have chosen the correct soil for the seed, watered it properly and fertilized it accordingly, then we must have faith that something will happen.
I seldom make direct references to our nonprofit in the Successful Blog Series, but this week, we awarded a car to a woman who epitomizes the example of doing the work and then waiting.
“Everything you want is out there waiting for you to ask. Everything you want also wants you. But you have to take action to get it.” ~ Jules Renard
Eight months ago, she was living in a homeless shelter with her children. She wanted a better life for herself and her children. We, as a nonprofit, wanted to give it to her. But in order for the transfer to happen, she needed to first decide that she wanted to move forward and then take steps toward achieving it.
Reaching out to a caseworker. Determining the correct steps to getting her GED. Fulfilling obligations to secure an apartment. Achieving these goals constituted a symbiotic relationship between asking and effort. It’s difficult to articulate, and I’m not sure that I’m doing a very good job of it. It’s not a matter of “deserving.” It’s a matter of realizing.
Once we realize ourselves, we begin to see ourselves as worthy. And from that sense of worthiness, concrete and tangible results flow.
“Maturity includes the recognition that no one is going to see anything in us that we don’t see in ourselves. Stop waiting for a producer. Produce yourself.” ~ Marianne Williamson
Our applicant had to do the heavy lifting of overcoming her own inertia, developing clarity about the things she wanted and then taking action to bring about the changes she wished to see in her life. Even the most insightful and intelligent among us cannot begin to presume what another wants for him or herself. Each of us has the responsibility of divining that kernel of truth for himself or herself.
“It is a great piece of skill to know how to guide your luck even while waiting for it.” ~ Baltasar Gracian
Once you have an inkling of what you want, you must seek out the conditions and people where you’ll have a greater chance of coming into contact with others from whom you can learn and grow.
- Research your desired field
- Read about people who have succeeded in your chosen industry
- Apply for internships or educational opportunities that put you in the path of those who can help you
- Do the work
Ultimately, you must also be willing to act when the opportunity for which you have been waiting presents itself. You must trust that your time spent preparing has been effective.
One of the best ways you can thank someone for giving you a chance is to take it. When have you had to wait for something? How did it pan out? Were you able to pay it forward?
——-
Molly Cantrell-Kraig is a woman with drive. Possessing an innate sense of purpose and a pragmatic, solution-based approach to empowering people, she fused these two traits in order to establish Women With Drive Foundation. Based upon its founder’s personal history, Women With Drive Foundation is a means through which Cantrell-Kraig may effect change on both a micro and macro level. By providing women with something as essential as personal transportation in order to transition them from poverty to prosperity, she, through Women With Drive Foundation, seeks to empower women to help them help themselves. Through this action, the individual applicant benefits, as does society as a whole. Follow Molly on twitter as @mckra1g or @WWDr1ve (Women With Drive Foundation) or “Like” them on facebook.
Thanks to Week 329 SOBs
Filed Under SOB Business, Successful Blog | Leave a Comment
Let me introduce the bloggers
who have earned this official badge of achievement,
Successful Blog SOBs.
I invite them to take a badge home to display on their blogs.
They take the conversation to their readers,
contribute great ideas, challenge us, make us better, and make our businesses stronger.
I thank all of our SOBs for thinking what we say is worth passing on.
Good conversation shared can only improve the blogging community.
Should anyone question this SOB button’s validity, send him or her to me. Thie award carries a “Liz said so” guarantee, is endorsed by Kings of the Hemispheres, Martin and Michael, and is backed by my brothers, Angelo and Pasquale.
Want to become an SOB?
If you’re an SO-Wanna-B, you can see the whole list of SOBs and learn how to be one by visiting the SOB Hall of Fame– A-Z Directory . Click the link or visit the What IS an SOB?! page in the sidebar.
–ME “Liz” Strauss
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