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Are You Letting Customer Relationships Pass You By?

January 8, 2008 by Liz 14 Comments

Don’t Let One Customer Click Away

One customer. That first customer. That next customer. Will that customer click away before you connect?

Most businesses don’t realize that the missing out on a single customer relationship is more costly than it appears. The customer that passes by today doesn’t mean the loss of one sale. That one customer gone represents

  • today’s sale
  • every purchase might have returned to make.
  • and every friend that customer might have brought to the business in future days.

Every customer that doesn’t connect takes those benefits to another business.

Strong businesses are built on strong relationships. Strong relationships are built on connections that stick.

Relationships that last don’t happen by accident.

Connection Central for Solos Opens Today

I’ve been working on a way to make useful 20+ years of education, the strategy, business, and relationships. The result is a sleek and flexible set of courses called Connection Central for Solos. They’re smartly focused on conversations connections, relationships, customers and paying the rent.

Connection Central is two carefully crafted curriculum — one stands alone, one comes in three versions. Each is designed to show you how to attract, delight, and form long-lasting relationships with customers. Both offer solid methods and strategies you can use to connect quickly, profitably, and predictably. I only made two because I only have so much time

Don’t let another customer click away.

Connection Central for Solos

Choose the course that fits your situation. Or call to discuss something tailored precisely to what you need. Visit SOBNet: Connection Central. If you have questions, call or email me. Don’t let those customers keep passing by. Isn’t it time that you connect?

Course 111: Getting Paid What You’re Worth

Are you ready to charge more for your services? Are you having a problem naming your fees?

Course 111-TeleLiz

Work with Liz to set the rationale for your fees. Use value, time, and math to discuss what you charge. Develop and price smaller offers. Check what you offer for missed opportunities to deliver value. Learn how to change the amount of work rather than lower your fees.
Enroll at Connection Central.
3 Telephone sessions with Liz ……………………………………………$295.00

Course 222: Connect with Customers

Like to Work Alone? Email Self-Coaching Course

Learn on your own with all of the tools you need or learn through conversations with Liz. See the complete 16-Step Curriculum in the box at the bottom of the page.

Course 222-Email

Self-coaching means just what it sounds like. You’ll get the tools and information and a push in the right direction. Weekly coaching plans and worksheets crafted by experienced educational publisher will guide you to define your product or service, fine tune your presentation, write a compelling offer, attract ideal customers, and close the deal. Begins January 20th, 2008
Enroll at Connection Central.
16-Step Email Self-Coaching Course …………………………………… $ 97.00

Don’t have 16 weeks to wait?
2 TeleCourses with Liz

Course 222 -TeleLiz-1

It’s the same curriculum with all of the same content, but fast-tracked through telephone sessions with Liz. Identify, connect, and form a relationship with your ideal customers by providing them with an atmosphere they recognize and an offer they value more highly than the price.
Enroll at Connection Central.
6 Telephone sessions with Liz …………………………………………… $585.00

Course 222- TeleLiz-2

Invite a colleague to work alongside you and share the benefits.
Enroll at Connection Central.
6 Telephone sessions with Liz ……… $970.00 [$485.00 each for two]

Click: What Folks Have to Say about Working with Liz

C’mon! Visit Connection Central to register and begin.
Questions? I’m at 773 619 0371 lizsun2 [at] gmail.com

TeleSeminars are available to limited number immediately.
The first session of the email course will begin January 20th.

–ME “Liz” Strauss

Filed Under: Customer Think, Inside-Out Thinking, Successful Blog Tagged With: getting-paid, Inside-Out Thinking, telling-clients-what-things-cost

Comments

  1. Joanna Young says

    January 8, 2008 at 8:39 AM

    I’m breathing again:-)

    It looks fantastic – you must have been busy developing those curricula (I loved the line that you only had time for 2!)

    Wishing you well as this swishes you into your prime time

    Joanna

    Reply
  2. Scorpia says

    January 8, 2008 at 9:05 AM

    Liz, good luck with your new courses. But I don’t think it’s a good thing to leave your phone number out there for just anyone to see.

    Reply
  3. Char says

    January 8, 2008 at 9:08 AM

    “TeleLiz” – I love it!!!

    Reply
  4. ME Liz Strauss says

    January 8, 2008 at 9:49 AM

    Hi Char!
    I had to have some fun! πŸ™‚

    Reply
  5. erin says

    January 8, 2008 at 5:42 PM

    how cool! i actually “stumbled” this post:)

    you have been a wee bit busy:)

    Reply
  6. ME Liz Strauss says

    January 8, 2008 at 9:25 PM

    Hi Erin!
    Thank you for the Stumble.

    Yeah, I’ve been a wee bit busy taking my own advice. πŸ™‚

    Reply
  7. Janice C Cartier says

    January 9, 2008 at 11:12 AM

    Hi Liz,
    Oh you have been busy! Looks great.
    All best, Jan

    Reply
  8. ME Liz Strauss says

    January 9, 2008 at 12:21 PM

    Hi Janice!
    Welcome. Yep I’ve been busy, and it’s really fun!

    Thanks for noticing. πŸ™‚

    Reply
  9. Leah says

    January 9, 2008 at 12:28 PM

    Brilliant Liz!

    Congrats on making a new gig for yourself!

    Reply
  10. Chris Garrett says

    January 9, 2008 at 12:37 PM

    Great stuff, if the advice you have given me whenever we speak is anything to go by I know you will make these courses fantastic πŸ™‚

    Reply
  11. Erica Ross-Krieger says

    January 9, 2008 at 2:42 PM

    Wow, Liz!! I knew that something was cooking but I had no idea what a banquet you were preparing. Best of luck with rolling this out. I know there are many hungry entrepreneurial souls who will love your curriculum!

    Reply
  12. ME Liz Strauss says

    January 9, 2008 at 3:09 PM

    Hi Leah!
    Thanks for calling attention to it! I so appreciate your support!

    Reply
  13. ME Liz Strauss says

    January 9, 2008 at 3:10 PM

    Hi Chris!
    We’ve got some great conversation going. Thank you for your encouragement. It’s always welcome!

    Reply
  14. ME Liz Strauss says

    January 9, 2008 at 3:12 PM

    Hi Erica!
    Thank you for the enthusiasm. Sometimes we have no idea of what we’re about until we define it. πŸ™‚

    Reply

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