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The Mic Is ON: We’re Back to Talking about Summer Before Twitter!

July 13, 2010 by Chris Cree


It’s Like Open Mic Only Different

The Mic Is On

Here’s how it works.

It’s like any rambling conversation. Don’t try to read it all. Jump in whenever you get here. Just go to the end and start talking. EVERYONE is WELCOME.
The rules are simple — be nice.

There are always first timers and new things to talk about. It’s sort of half “Cheers” part “Friends” and part video game. You don’t know how much fun it is until you try it.

Has Twitter Ruined Blog Conversation?

Just a few years back, it was so simple. We met on each other’s blogs like meeting for coffee or wine at the back fence. Now we meet on so many public platforms that we’re talking more, faster, and in shorter bursts.

Are we losing the long conversations we used to have?

1108003_say_what

And, whatever else comes up, including THE EVER POPULAR, Basil the code-writing donkey . . . and flamenco dancing (because we always get off topic, anyway.)

Oh, and bring example links to share —

–ME “Liz” Strauss
image: sxc.hu
Related article
What is Tuesday Open Comment Night?

Filed Under: Community, SOB Business, Successful Blog Tagged With: bc, LinkedIn, Open Mic

12 Outstanding Managers Share How They Delegate for Success

July 13, 2010 by Liz

Take Too Long to Teach Someone? How Long Will It Take if You Don’t?

cooltext443809602_strategy

Personal bandwidth who has enough?
Whether we work for a huge corporation or work for ourselves, learning to ask for help in positive, profitable ways is a learned skill. We all have to learn to delegate well or we can’t grow beyond what we can do by ourselves and do well. Without delegation skills, we’ll be stuck as builders, line item worker, mid-level of execution because we won’t be able to …

  • grow past what one person can do in day.
  • trust people who have skills we don’t.
  • move to higher level thinking by passing on what early learners can do.

With that thought in mind, I asked 12 outstanding managers (13 if you count me) this question …

How do you delegate responsibility to inspire the best performance from people you work with?

Here’s what they said.

Know the Outcome You Want

The key to be really clear on what you are looking in a position or on a specific project — and by that I mean, first with yourself. If you don’t have a clear idea in your own mind — if you instead have only a vague notion — it’s pretty difficult for anyone who works with you. And that’s a frustration for everyone. Do I sound like I’ve been there? Uh.. yeah! — Ann Handley

Work with and Trust the Right People

Simple as it sounds, sometimes we reach for the nearest person to help, rather than taking time to identify the person best suited for the work we have. Taking a moment to look at the skills required and match the person to the job can make a HUGE difference in the success of a job.

You are correct, not having enough time to get everything done is a top concern for most of us. I know it is for me. I think that the key is to recognize that you absolutely cannot do it all on your own. And the responsibilities will only increase, so it becomes a necessity to bring in an assistant or even a team to help with time-draining details. Spend time hiring the RIGHT people that can be reliable and trustworthy and then TRUST THEM TO DO IT. — Kelly Olexa

I make sure to delegate squarely in the sweet spot of the other individual’s skill set, which usually maps to one of my weaknesses. This gives the teammate the opportunity to take ownership and feel important (which, in fact, they are!) — Steve Woodruff

First, pick and work with great people, if you want the best performance. Second, never let an issue fester, when you could address with an open honest, if painful, communication. — Becky McCray

Set Clear Expectations

Often when we work with someone we respect, we “endow” that person with great traits. We unconsciously assume he or she will deliver things that we don’t mention when we “hand over” a task.

Clearly state the task to be done, set a clear goal and give feedback when the task is completed — Barry Moltz

I am a control freak, so it is not in my nature to delegate. It has to be a process of discussion and mutual trust, then I let go (as best as I can). This means agreeing time frame, ensuring the person I am delegating to knows EXACTLY what is expected of them, and talking through everything they need before they can get started. — Chris Garrett

First, I make sure I’m clear about what I’m delegating. In other words, I try to make clear the work I expect the person to complete and the decisions that they will be responsible for making.

Second, I try my hardest to trust. This is the only way to not be a micro-manager. Truth is, people have brains and ideas of their own…they might make choices that are different than what I would choose. When they do, I want to learn how why they did, so I ask their rationale. More often that not, it’s sound.

Combined, I believe that these two things allow me to get the best performance from the people I work with. — Scott Porad

Let People Know Why You’re Counting on Their Performance

To get great work, communicate how it important a project is and why it’s important. Let people know that you’re counting on them for their best. Nothing ruins performance more than thinking someone might come behind us to “redo” what we’ve just done.

I get the best results when I explain not only the tasks at hand but also the purpose. Understanding the reason why something needs to be done and the general purpose / objectives behind the work gives the person performing the work extra insight and inspiration to do their best. — Carol Roth

Rather than delegating responsibility I try to delegate “soul”. Always make sure the person knows “why” what I am doing and delegating is so important to me. It becomes an emotional bond rather than a functional responsibility. — Hank Wasiak

Be There After the Assignment

It’s a risk to delegate and forget a project. Often a check back will reveal something that we’ve not communicated well. Sometimes a question or an offer to “take a look” can empower someone to perform at even higher levels.

I work my best to create simple systems and empower those I work with by asking how I can serve them to get the job done better, easier, and faster. — Lewis Howes

Value Great Performance

Everyone likes to be paid well, but payment comes in many forms. Gratitude for great work, referrals, and citations add to the mix of what inspires people to want to do their best work for us.

Explain the task. Illustrate its importance. Communicate the benefit to them. Then make sure the benefit happens. Even if it’s just a “good job” you can’t forget the praise or next time they’ll forget to follow through. — Jason Falls

and Remember to Delegate Even When You Don’t Want to …

The point is that delegating today might mean that it will take you two days to teach someone how to do something, but two days from now they’ll know how … If you don’t delegate now, two days from now you’ll still be someone who has to go it alone.

I suck at actually IMPLEMENTING this, but I DO try to remember it as guidance….learned it from a smart guy on an Admiral’s staff….

“It’s not a question of ‘What must I do?’ It’s a question of ‘What must get done?’ Stuff has to get done, but that does not mean that I – personally – must do it.”

— Sheila Scarborough

Asking for help clearly with focus on the person and the work that needs doing can actually improve our performance and make our value greater. After all, who doesn’t know someone who does something better than we do?

Where might a little delegation raise your visiblity, your performance, and the amount of work you get done?

–ME “Liz” Strauss
Work with Liz on your business!!

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Filed Under: Business Life, Strategy/Analysis, Successful Blog Tagged With: bc, delegation, LinkedIn, project management

Checklist: Opportunity Is Knowing Your Position on the Playing Field

July 12, 2010 by Liz

cooltext464169308_branding

Every commander knows that on the field of battle we want to be on the higher ground. Every brand manager, every business owner should really be thinking the same. In order to grow a brand and business, we have to know our position before we can advance.

Opportunity Is Knowing Your Position on the Playing Field

Position is relational. It’s part property — what we own. If we own more and manage more we become more visible, more audible, more amplified.

Position is part expertise — what we know and can do well. Keep learning. We’re constantly offered opportunities to learn new strategies, skills, and techniques. It’s also good to teach. Teaching builds position and visible expertise.

Position is part perception, packaging and communication — what others see. If we live the values we want to be, then people see, perceive, and know us as those values. Do you live and talk a clear message? Do you hear and encourage other people to pass on that message about you?

Position is part the networks and relationships — how we interact with the industry. Do you have a brand and a business that attracts others to you?

Use this checklist to build yourself a view of your current position.

where you stand Are you standing on solid ground? Is your foundation connected and stable?

  • as a player in the industry Who’s next to you? Who do you need to meet? Who’s irrelevant to where you’re going?
  • as a citizen in your customer, partner, vendor networks What sort of people value you? Who needs to know more about you?

where you’re seen Are you visible in the places that you need to be to meet the people you want to meet?

  • on the blogs, sites, webinars, and spaces online What does your web presence say about you? Do you only hang with people who do what you do? Do you only talk to people who buy what you sell?
  • at the stores, events, meetings, and campaigns offline Do you go out to meet people in person? Are you as social offline as you are online? Is your offline presence projecting the same image of you? Do you show up before and hang around after you speak?
  • in the books, mail, email, and videos sent out about you Do you have a presence in print and video? Should you? Do you need a newsletter?

where you’re heard What’s being said? Who is listening? Who is talking about you?

  • when you speak, talk, visit clients. Do you initiate contact with new people in the networks you want to reach?
  • when people talk about you. Do you know what people say about you?

where you’re investing How do you invest your expertise and time?

  • when you offer your energy, advice, help, or service Do you share your expertise with the right people at the right times? Who wants to be you? Do you keep your promises, answer questions, and offer your best consistently?
  • when you claim your success Who knows what you know how to do? Who should?
  • when you grow How often do you connect outside of the network of people who do what you do?

Think through where your brand and your business is right now. Find a question that stopped you, that made you think longer than the rest. Work that first. Once you’ve worked most of them through, you can plan a campaign that truly leverages your position, plays to your skills, and advances your position toward higher ground.

Position is all opportunity. Knowing where we stand lets us see the possibilities of where we can go.

Which question offers the most opportunity for you?

–ME “Liz” Strauss
Work with Liz on your business!!

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Filed Under: Marketing /Sales / Social Media, Personal Branding, Successful Blog Tagged With: bc, brand strategy, LinkedIn

How Do You Work Around the Things You Do That Get in Your Own Way?

July 11, 2010 by Liz

cooltext443860173_ive-been-thinking

I woke up today a morning filled with a brilliant sun shining over the lake. Wish I could say it’s this one …

risktaker1_by_liz_strauss-2

Today is even sunnier and more inviting, but I can’t show you the photo I took because … um … I’ve lost the cord to connect my camera to upload the photos I take.

I’m the sort who has to watch — literally keep my eyes on — where I put things and always put things in their assigned place. It’s a discipline I’ve learned to keep me from getting in my own way. Otherwise I set things down without paying attention and can’t find them when I need them.

We all have personal tendencies that don’t work in our favor. We can let them define us, figuring the world will adapt what we can’t change

… or we can find our own “work arounds” that work for us.

I’ve renewed my commitment that I need to keep things in their place … always. Whether I find it or buy a new one, I’ll never let a missing cord get in my way again.

What do you do that gets in your way? How do you work around that?

Liz's Signature

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Filed Under: Motivation, Successful Blog Tagged With: bc, habits, LinkedIn

SOB Business Cafe 07-09-10

July 9, 2010 by Liz

SB Cafe

Welcome to the SOB Cafe

We offer the best in thinking — articles, books, podcasts, and videos about business online written by the Successful and Outstanding Bloggers of Successful Blog. Click on the titles to enjoy each selection.

The Specials this Week are

Brass Tack Thinking
But I really think they missed the mark with The Influence Project, in a big way, and confused the idea of “influence” with ego.

How Fast Company Confused Ego with Influence


Comminquépr
With small- and medium-sized business playing such a critical role in the health of our nation’s economy, it is no surprise that there are thousands of blogs aimed at helping people grow or manage their companies. However, with so many blogs written for the entrepreneur or business owner, we felt it important to highlight the ones we believe offer fresh insight or the most value.

Our Favorite Business Blogs


One Mann’s Opinion
Many in the room thought we should stop leaning on certain phrases and terms.

The challenge is to know when a saying becomes a cliché and when a cliché becomes a crutch.

Clichés and Experts


Extraordinary Mommy
I raised my hand, I gripped the microphone. And, in front of 75 odd people – some I know and some I don’t, I said, “This has always been my dream. I would love to have a television show focused on telling people’s stories – average, everyday people. We all have a story.

The EVOlution of Intention.



C-Level Strategies & Awakenings

Successful people are, generally speaking, open to and aware of opportunities and they approach their visions and dreams with intent.

And yet we often hide from our success in important ways that dim our ability to inspire and energize others and thus impact the world. What do I mean by that?

3 Ways You’re Hiding From Success Without Knowing


Online Media Daily
Meanwhile, displaying a degree of comfort bordering on foolishness, 42% of respondents think photos of themselves visibly intoxicated make appropriate Facebook fare, while 32% say photos of themselves or others making obscene gestures are okay. That’s despite the fact that two-thirds — 63% — claim to use Facebook as a career networking tool.

Study: More Than One-Third Of Women ‘Addicted’ To Facebook


Related ala carte selections include

Smashing Magazine
Yes, logo design is only one facet of the powerful force that we call brand identity. Yes, a branded design environment can communicate sophisticated brand meaning without much (any?) usage of logos. But some ‘brand gurus’ or ‘brand evangelists’ (translation: ‘bastions of corporate pretension’) seem to enjoy making hyperbolic pronouncements just to sound shocking or cutting-edge. Logo design is not dead.

The Evolution of the Logo


Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like. No tips required. Comments appreciated.

–ME “Liz” Strauss

Buy the Insider’s Guide to Online Conversation.

I’m a proud affiliate of

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Filed Under: SOB Business, Successful Blog Tagged With: bc, Great Finds, LinkedIn, small business

What’s More Important: Intention or Perception?

July 7, 2010 by Guest Author

A Guest Post by JennyDecki

cooltext443809558_authenticity

First, I’d like to thank Liz for letting me write a guest post. Even though we’ve only talked a few times and met once, if she called me at 3am and needed a ride home after an awesome party I wasn’t even invited to I would jump in my car and drive her home faster than, well, as fast as I could throw on some clothes and get there. So even if we don’t have coffee every other Sunday, I consider her a friend and I’m just happier knowing she’s part of my world. (Cue cheesy Disney music – bonus points for you if you know what Disney movie that is).

What’s More Important: Intention or Perception?

Today’s question is one most people don’t consider. Everyone keeps talking about transparency and authenticity and what you should do and who you should be but then you shouldn’t be this and you shouldn’t be that and only The Bloggess can cuss because she’s really, really funny to a lot of people when she does.

There are so many things that you’re being told you should be when you blog that you may not even be sure what your message is or who you are yet, I mean, I turned 35 last week and I *just* figured out what I want to be when I grow up. (35 is an interesting number. My kids think I’m a dinosaur but my grandmother thinks my life hasn’t begun yet. I’m both too old AND too young depending on the demographic being surveyed.)

Take this video as my exhibit A. I’m entered into a competition. I need to win. I need you (yes you, not some other reader, YOU!) to watch this,

 

NOW go to JennyDecki’s Mamavation Application and vote for @Jennydecki — Just check that box in the sidebar — once every 24 hours from now until 7/12 at 8pm CST. If I had my way you’d set an alarm on your phone to remind you.

It’s really important to me. If you watched the video and you already know why…

Authenticity Can Be Frightening

Now, obviously I’m not making up the fact that I am, in fact, fat. But transparency is making a video showing I’m fat. My message is what’s authentic, because even if I hired a plus-sized model with a less-large but still-overweight body to deliver that message it would still be authentic.

But here’s the kicker. The absolute scariest part of making that video is my fear of what other people would think of it. Because it doesn’t matter if you’re being transparent and it doesn’t matter if your message is authentic. What matters once you hit “Submit” is what other people will think of your video when they see it.

Putting out a video that says, “I’m fat, I want to lose weight, I want to win this contest to have intimate relations over the phone with a nutritionist.” is frightening.

There’s the fear that some jerk is going to send the video to all his friends, then they’ll all come calling with horrific comments, calling me names I haven’t heard since Jr. High and laughing at me.

… and Tests Your Beliefs

Even better, I’m at the edges of a few fat acceptance communities and some people believe that attempting to lose weight for the sake of losing weight is wrong. I know some of those people and they’re really great people.

… and I believe in size acceptance too, because – skinny or fat – people deserve dignity and the right to be judged on what happens when they open their mouth and talk to you, not when they open their mouth and put food into it.

The Moral of the Story: Be as sure as you can be about what you believe before you share it with the world. Once you share it you can’t take it back.You just have to know your message is yours and you are allowed to have opinions, make decisions, and share those with others. Even if you disagree with your neighbor, or Liz, or me, or the guy who runs the local Chamber of Commerce.

So help me out. Because if I don’t win — yeah I tried and that’s great — but I’m really more of a “winning” kind of person.

How to Help

I was told before I was chosen as a finalist, “You’ll have to do something amazing to win. Your social media contacts won’t be enough.” Please, even if you don’t support me…even if you don’t support weight loss…even if you don’t give care at all. Help me prove that social media is enough – because social media IS amazing.

Step 1: Go vote for me (@jennydecki) at http://bit.ly/teamjen

Step 2: Post on Facebook and Tweet for me: Watch the video and vote @jennydecki every 24 hours from now ’till 7/12 at 8pmCST http://bit.ly/teamjen PLZ RT!

Step 3: Send an email, write a blog post, or use the social media or traditional media avenue of your choice and link to this post so they can help me, too.

Step 4: Have we met? No? Feel free to follow me on Twitter @jennydecki and I’ll follow you back. I’m sure it will be a pleasure to meet you.

Is Intention More Important than Perception?

Of course intention is most important because it’s the only one you have ANY control over. Perception? You have to let the chips fall where they may. If you write things with the intention of trying to create a particular perception and you fail, you can’t really stand up and say, “Oh, I want a do-over because that wasn’t really me.” Nope.

Better to be stuck with people knowing you for who you are than people not even knowing you and still thinking you’re a jackass. The best part is when you are yourself and you stand up for something you find support in the oddest places. Like here. Or here.

And when a fat woman figures out her passion is health and there’s a runner trapped under all that excess weight, what the hell other option does she have?

Need permission? You have mine. I give you permission to stand up for something. To stand in between a rock and a hard place and just stand there. Own it.

Thank you for your time, I appreciate it more than you know. Thanks again, Liz. Don’t lose my number, you may need it after a party someday!

——
If you don’t know JennyDecki, you should. Besides being a brilliant marketer, Jenny also blogs.

–ME “Liz” Strauss
Work with Liz on your business!!

Filed Under: Business Life, Motivation, Successful Blog, Writing Tagged With: bc, Jenny Decki, LinkedIn, Mamavation, sobcon

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