Making Google+ Work for Your Business

By Brittany Thorley

Google+ is fast becoming a vital part of social media marketing for businesses of all sizes, yet still many professionals are unsure about what the social platform can do for their company and how they can get started with a business-focused profile that gets their name and ethos out there.

Despite launching in 2011, Google+ has surpassed the active user numbers of Twitter making it the second largest social networking site in the world. Back in May 2013, Google+ reported a total of 500 million registered users worldwide and with 235 million of those users actively updating their circles and looking for interesting information on a personal and professional level, businesses that aren’t utilising this platform are inevitably missing out!

But for those unfamiliar with this platform, how can you get started? We have compiled the essential steps for getting started with Google+, plus a few more top tips on how to make the most out of the platform to boost business, extend your customer reach, and get your company noticed by the people who matter.

Getting Started

Setting up your business page with Google+ couldn’t be easier! But before you begin you must create a personal profile; from here you can create a page for your business by simply clicking ‘create a page’ in the right hand corner of your profile. Setting up a personal profile will also enable you to claim authorship to enable you to gain influence and build authority.

Google+ will take you through the process of setting up a business page step-by-step. You can add your business type, tagline, profile photo or logo, website URL, social links and company details to personalise your business profile and make it identifiable to your target audience.

Posting on Google+

Once you have completed your profile, you can start adding existing contacts and posting to your profile. Like Facebook, you can share pictures, videos and links to let potential customers and clients get to know your business. When posting always think about what you want to achieve and how you want your brand to be portrayed in the public domain and your specific industry. Ensure all posts are as engaging as possible and convey your business’ unique selling propositions (either directly or indirectly) as well as occasionally promoting your products or services. In addition to this, keep posts personal and authentic.

Know Your Customer

When it comes to launching any social media marketing campaign, how well you know your customer can make or break your efforts, so make sure you are prepared and incorporate your customers’ wants and needs into your social media objectives. Before you start posting, devise a few ideas about what images, videos and links will be of interest to your customers and what offers and information will get them talking about your business.

Get Your Timing Right

It’s not just what you post that can affect your campaign’s success, it’s also when you post to your Google+ account. The peak times for sharing on Google+ are from 11am to 2pm and 7pm to 10pm Eastern US time, so focus your efforts on posting at these particular periods.

Use #Hashtags

Like Twitter, Google+ supports the use of hashtags to give you the exposure you need to the right followers. Insert simple and relevant hashtags in every post to ensure your social media interactions are targeted and sharable – who knows you may be trending very soon!

Thank you Brittany! Those are some great tips.
I’d add that the Google+ community, in particular, tends to reward exclusive content and well-thought-out articles, rather than simply posting a link to your blog posts or other social media updates.

Rosemary