Listening Well Involves Knowing What Was Said
I ended an interview today with this idea.
As everyone now can add to the conversation. People overvalue the power of talking. They think putting words out makes it easier to be heard, seen and found.
Yet as the signal rises, I find folks passing on things that they couldn’t have had time to read, answering questions that they’ve misread. Other folks are taking a listening posture, but they they’re just looking for what to say or pass on next.
I’ve started to think of that as Twitter FAIL … pretending to listen to Twitter friends.
Some folks have unfriended everyone and started over. Maybe they found it easier to block out most of it.
Lots of folks don’t worry at all as long as they feel heard.
Still I think the stronger power lies in listening … with both heart and head. When we listen we learn.
Are you listening? How can I tell?
–ME “Liz” Strauss
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