I grew up hearing fiercely loyal customers tell stories about my dad. Other such stories I lived myself … I was about 20 years old, home from college for the weekend. I stopped by the saloon to see … [Read more...]
My 2009 WordCamp Las Vegas Presentation
My Presentation at WordCamp Today Presentation Is Not Conversation Seven sentences from blog to community. Show up Be in with both feet Be a friend first Blog your experience Don’t tie things up … [Read more...]
One Sentence, One Word, One Entirely Different Meeting
The Words I’m Giving Up Are . . . I’m giving up a popular sentence and it’s variations. I don’t like this. I’m brushing off a sentence an old boss used to say. It was quite effective on keeping … [Read more...]
Tailoring Twitter: Get Busy Folks to “Get” Twitter in 2 Minutes Flat!
I’m Too Busy for Twitter Last I worked the social media station for McGraw-Hill Education at the National Conference of Teachers of Mathematics, a gathering of about 9,000 attendees. As it happens … [Read more...]
This Shoemaker Has Decided the Ratty Shoes Have to Go
To Be Seen, Heard, and Understood Yessir, Chris Brogan, I have ideas. Thank you for linking my ideas to yours. I’m good at ideas and when they connect, my ideas light fires. It’s the connecting that … [Read more...]
What Is Social Media?
The LANGUAGE of SOCIAL MEDIA Words have a deep effect on how we interpret and interact with the world. The words we use and how we define them reveal our interests, concerns, and values. This … [Read more...]
Writing and Reaching
Sometimes I don’t have words either. I get really quiet. I reach inside and high as I can at the same moment. And I do it without caring who’s looking. When I first started writing, my words were … [Read more...]
Birdsongs, Business, and Life
the songs that birds sing. This morning, very early, I went out into a foggy day to see the sky and feel my feet on the ground. I heard a birdsong. It was a strong and familiar sound that I’ve not … [Read more...]
Connecting with Customers: A Conversation with Mack Collier
A SERIES in the quest to know more about the offline world Part 1 in A 2-Part Interview with Mack Collier Recently, I asked Mack Collier. if he’d talk about connecting with new customers. He was … [Read more...]
How Do You Transition or Repurpose Content for the Web?
Don’t Endow Me Anyone who has had to give a demonstration, deliver a report, or teach a class knows the importance of tuning the information to the audience. Anyone who been to a class that … [Read more...]
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