WHEN do you think?

by Patty Azzarello

The big idea…

If I could offer one idea that will have a huge impact on your success and your satisfaction with work, it would be that you give yourself time to think on purpose.

(you can stop reading here if you accept that point!)

Time to think

I work with so many executives that tell me they would be so much better at their job if they had more time to think.

Think about a typical day, week or month in your work.  How much time to you spend in uninterrupted, quality thinking time?

I know when I was a corporate executive I had the same problem.  My calendar was fully booked.

If I tried to schedule time for myself it would get over-ridden with urgent customer problems, staff crises, or emergencies from my boss to deliver something to his boss.

My personal, thinking time got wiped out.

So I needed to work differently.  I have written much on the topics of defending your time and energy, making more time, delegating better, and many other topics which help you use your time more strategically.

But today I just want to focus on this one idea:

Give yourself time to think.  Schedule it.  Protect it.

This will have a bigger impact on your success than almost anything you can do.  If you are giving yourself this time, don’t ever feel guilty about it.  If you are not, start taking it.

Key point: Remember, your job as a leader is to build capability underneath you, so your team can handle more work, and so you can apply yourself to solving higher order problems.

Enable your team to do the work

• Let your team handle the customer escalations, you need to create the quality program that reduces them.
• Let your team handle the marketing events and deliverables, you need to create the market-changing strategy.
• Let your team handle the product development.  You need to create better processes to deliver more, faster.

You will never do any of this if you don’t give yourself time to think.  You will get caught up in a sea of activity and reacting.
Think about it this way:  If you stay overwhelmed with activity you are not doing a good job.

Schedule time to think and HIDE

Try it for 2 hours.  Tell everyone you are at the dentist.  The world will not come to an end.  Hide. The hiding part is important. The activity knows where to find you.

Think about how you can improve all of this chaotic, reactive, repetitive activity and do something better.
Then give yourself 2 hours a week to think.

Don’t feel guilty

I can’t tell you how many teams I work with where they all live in fear of their instant message window saying “unavailable” for a second.  It’s fascinating that no one holds it against anyone else, but each person feels this huge pressure to always be available.

I know people who work at home who are afraid to go to the bathroom because they think their company will think they are not working if they don’t answer IM’s instantly.  This is crazy.

Why not put your IM status for an hour or two as “working on a deadline” or “on a call” or “be back at 2pm”?

If you tell people to expect that you will be away from IM working on strategic projects a few times a week, no one will hold it against you.

Being over-available can backfire

If instead you stay infinitely available, but never do anything strategic, you will fail to do your job well.

I hear upper managers talking about their workhorses… “Oh yeah, we can throw anything at him,  he’ll work round the clock, he’ll travel anywhere, we can always count on him… “

Notice they are not saying, “he is someone we should promote.”

If you work tirelessly 24×7 to accomplish a goal or meet a deadline once in awhile that is OK, and sometimes necessary.  But if you work tireless 24×7 for 5 years you will be stuck.

If you never give yourself time to think about how to work better or more strategically, and just keep doing all the work as it comes at you, you will never be as successful as if you figure out how to rise above it.

How do you defend your time to think?

Tell us how you’ve been successful in the comment box below.

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Patty Azzarello works with executives where leadership and business challenges meet. She has held leadership roles in General Management, Marketing, Software Product Development and Sales, and has been successful in running large and small businesses. She writes at Patty Azzarello’s Business Leadership Blog. You’ll find her on Twitter as @PattyAzzarello

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