There’s a behavioral phenomenon called “mirroring,” in which you subconsciously mimic your conversation partner’s body language, establishing rapport and making them feel more at ease. He leans … [Read more...]
Heart Stories Sought For The Go For Heart Program
By Jayme Soulati When world news becomes so negative it pushes away positive vibe, it’s time to put a little heart in our marketing stories. That’s why my pal and cohost John Gregory Olson and I have … [Read more...]
The most important thing you can focus on today
Have you ever heard the phrase, “all hat and no cattle?” It’s a colorful description for someone who looks the part, dresses the part, but who actually has no substance. If you spend all of your time … [Read more...]
How to set your pricing strategy
One of the toughest things you have to do as an entrepreneur is put a price on the product or service you are offering. But it’s also the step that makes you an actual entrepreneur and not just a … [Read more...]
7 Principles For Building Your Resiliency in Life and Business
By Zaheen Nanji Resiliency means the ability to bounce back from misfortunes, challenges or setbacks. What does bounce back really mean? It’s not about forgetting all that happened and continuing in … [Read more...]
What Are You Doing to Foster Employee Engagement?
By Roz Bahrami A year has passed since the shocking Gallup Research “State of the Global Workforce” report that showed only 13 percent of employees around the world are actually engaged in their work. … [Read more...]
Creative writing vs effective business communication
Ernest Hemingway would have been a terrible proposal writer. There are two faces to the craft of writing. On one side, you have the creative writer, head in the clouds, flirting with the muse of … [Read more...]
2015 Business Goals – How to Accelerate Through the Finish Line
You’re at a track and field event. The leading runner anticipates the finish line, slows down, and allows the would-be second place finisher to blow past. That’s all of us in November. Are you already … [Read more...]
The Right Way to Ask for Referrals
When I left the car dealership, my sales guy had put a little stack of his business cards in the glove compartment. “You’re going to get attention in this car, and when you do, I’d love it if you’d … [Read more...]
Buzzworthy customer service begins with eye contact
The other evening I caught myself with four (FOUR) active screens arrayed in front of me. I was “watching” TV. I had my iPad on the nightstand because I had started to play a game. Thought of a work … [Read more...]