By Rosemary O’Neill âItâs a way more fun world when weâre all winning.â Liz Strauss, at SOBCon NW 2012 Attending SOBCon NW last year was a highlight for me (and you can still get in on … [Read more...]
Extend Yourself
Grand Canyon Skywalk All of the good stuff happens in the little moments where you just say to yourself, Âheck with it, IÂm going for it. When you extend yourself beyond what you thought was … [Read more...]
On Being the Kind of Boss People Want to Work With
By Stacey Thompson More often than not, the average employee views management in a negative light. Feared, resented, or even reviled, bosses are seen as cruel, unfeeling taskmasters that care only for … [Read more...]
Why Did That Employee Just Get Fired?
Bosses have many hats to wear, at least that is the case in numerous offices these days. Given that many companies have slimmed down their employee rosters in recent years, it is not uncommon for … [Read more...]
Devil’s Advocate or Guardian Angel?
By Lindsay Bell Why are people afraid of being challenged? I’m not talking about the “throw down the gauntlet”, back alley type of challenge, which of course would be unsettling. I’m talking about … [Read more...]
Is Rehiring Those You Laid Off Smart?
Experiencing a recession or other financial issue that requires you to lay off employees is one of the most stressful times a small business owner can go through. But re-hiring those laid off workers … [Read more...]
Talking Your Way to Success
By Eric Nacul John is addressing a group of his peers on how to offer better customer service, when one of his colleagues starts periodically tapping the chrome plunger of a service bell. Undaunted, … [Read more...]
6 Ways to Credit Your Team
By Ben Morton Recently I was reading an article on INC entitled ‘The Difference Between Managers and Leaders‘ by Ilya Pozin where he provided some fantastic insights. IlyaÂs fifth point was … [Read more...]
Five ways to attack the hard things in your business
Running a business is an exhilarating, adrenaline-pumping, wild ride. It’s also grinding, lonely, and terrifying. And then there are days when you just have to do something hard. Hard like firing or … [Read more...]
Online work is never “done”
This morning I woke up to the latest Google+ change to the cover photo and did a classic face-palm. I thought that was done. Handled. Taken care of. Except, when your business is online, there is no … [Read more...]
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