Not All Apologies Are Equal In relationships, things go wrong. Person to person or in business, mistakes and missteps can be life changing. A wrongly placed word or deed can bring in question what … [Read more...]
Why Am I Giving You Directions to the Bar at the Top of the Hancock at 7 a.m.?
All You Have to Do Is Ask I’m a believer in Permission Marketing. I’m with Seth — it’s not hard to ask. As a customer, I find it easier on everyone when I ask my question. As a service provider, I … [Read more...]
Why People Pay Attention…
A Hospital with ADD In the ER It was a long flight home from Amsterdam through Madrid to Chicago. I expected to be tired on arrival, but the day after I arrived something terrible was wrong. I felt … [Read more...]
Words in a Safety Box . . .
When I was in college, my mom told me about a box that she kept in the back my bedroom closet. It was there the whole time I was growing up. The box was a torn, sad, brown corrugated, hardly worth … [Read more...]
Yes, Please! — Thank You! — You’re Welcome!
I’ve been thinking about a post called Dante would be proud, at the Church of the Customer for two weeks now. The post is only 7 lines long, but points to a Wall Street Journal article about a law … [Read more...]
You’re Not Alone …
about what we think about ourselves. You’re not alone. We’re all afraid. How often I tell people that — wherever I go. It seems to be my calling. And our biggest fear, the one we live with daily … [Read more...]
10 Critical Skills of Highly Successful 21st Century Leaders
Adding Unique Value to Earn a Living We have the wisdom of teachers all around us. They say that when we’re ready to learn the teacher will appear … We can find those teachers in our family, in our … [Read more...]
10 Ways to Live in the Moment Every Moment of Your Life
The Moment of the Work or Life? Ever met a woman who is truly what she loves? The idea of separating work from life doesn’t even come up. Work and life are seamless integrated in her days, in her … [Read more...]
12: Mihaela Lica on Safeguarding Children on the Internet
Tell Us How We Can Help Mihaela Lica has a soft voice that speaks clearly. She is warm, thoughtful, and easy to know. She wants the message of Blogger Power: Safeguard the Web for Children heard … [Read more...]
121: We Met, But Did I Ever Say Hello? [blush]
A Meeting of the Minds This cross-blog conversation that I’m having with Dawud is taking some windy turns and travels. Have you been riding with us? My last question to him was Do you see a … [Read more...]
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