Dreamforce

If you had a doubt that customer relationships are the heart of the new social business economy, the biggest Dreamforce event ever — 70,000 attendees — might persuade of the influence of relationships on business.

This year’s Dreamforce event is the biggest ever with 70,000 registered attendees, 750 breakout sessions and keynote speeches from General Colin Powell, Sir Richard Branson and others. The event started September 18th and continued through the week until September 21st. CRMSoftware.TV recently published a video preview of the event, which features industry insiders Brent Leary and Denis Pombriant. In this second edition of #CRMShopTalk, Brent and Denis share predictions about the event, including:

Salesforce approach towards the small- and medium-sized business (SMB) market;
News about the company’s new Marketing Cloud;
And, a new service that’s like Dropbox.

To find out more about how these predictions came true, see these three articles from around the web. …
Salesforce SMB plans: Small Business Plans from Dreamforce
The new Marketing Cloud: Salesforce Launches Social Marketing Cloud.
The new file sharing service, similar to Dropbox, Chatterbox

And of course, go visit CRMSoftware.TV

Be irresistible.
–ME “Liz” Strauss