Twitter Talk
I’m a fan of Twitter. Nothing beats it for quick, agile, and brief. Twitter is the king of networking at the Internet speed and reach. Want to share something? Want to get a quick problem solved? Twitter lets us tap into our linked networks and pass information along, but you can’t send a Tweet to someone who’s never signed on.
Twitter Talk is great for a fast moving volley around a narrow idea or collecting the opinions of a crowd. But the very speed and compactness keeps the rich and telling details out — the details that explain why and how. If an idea or a problem takes exploring or discussion, Twitter doesn’t measure up.
As much as we can trust that what folks send us publicly through Twitter is likely to be the truth — as they know it sometimes 140 characters isn’t deep or wide enough. And that’s something important to recognize.
If I’ve made assumptions about you, the message I receive won’t be the one that you sent. If we use language differently our communication can go woefully wrong.
Sometimes whole conversations are important
to get something done.
to clearly state a position.
to define a project and outline expectations.
to participate in a negotiation.
to coax, cajole, or romance.
and in many other situations.
I won’t marry you, buy a house, or sign a fine deal for a job based on your tweets. I hope you won’t either. Twitter comes with an inherent lack of depth that isn’t concrete and won’t stand by me.
Twitter doesn’t do whole conversations well. Trust interactions require more than 140 characters. Trust goes deeper and grows much broader. Twitter isn’t enough to inspire trust.
Where do you go when Twitter needs to change to a whole conversation?
–ME “Liz” Strauss
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