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Get More Social in 2017

November 30, 2016 by Thomas

twitter-292994_640What would you say about your company’s social media efforts up to now?

If they have been helping you land new business, by all means keep up the efforts.

On the flip side, if your social media efforts have been less than stellar, do you plan to change course in the New Year?

Being a social media dynamo in today’s business world is nothing short of a necessity.

If your business is pushing itself on social media, it stands a good chance of getting noticed. If it is doing little or no social media promotions, the overall results for your brand can be damaging.

With that being the case, do you plan to get more social in 2017?

Social Plans for the New Year

Given there are many benefits and advantages of using social media, are you taking advantage of any and/or all of them?

For starters, social media gives you an opportunity to engage with consumers, something all businesses should jump on.

In today’s business world, more and more companies are dealing remotely with customers.

As more walk-in types of businesses become harder to find, consumers are oftentimes having to deal with automation, computers, and of course ordering goods and services online. With less of a one-on-one touch, businesses and consumers can meet in the world of social media.

By engaging with current and prospective customers on sites like Facebook, Twitter and Instagram (there are more out there to look at), you can get the pulse of what people are saying about your brand. You can also help those in need of information and/or solving issues when it comes to your brand or industry.

With that in mind, is it time you put more effort into social media heading into 2017?

If the answer to that question is yes, here are a few pointers to help you:

  • Mission – For starters, clearly define what your mission is with social media. Is it to engage with consumers? Are you only interested in having a social presence because the competition does? Does social media seem like a necessity to keep in touch with the consumer world, seeing what it is saying about your brand? Clearly defining your reasoning for being social in the first place is where you need to begin;
  • Efforts – If you’re a small business, you may feel you don’t have the time and/or resources to devote to social media. That line of thinking can prove very detrimental, so try and avoid it at all costs. Even if you have to outsource your social media efforts to make them work, do it. Having social experts manning your social networking needs is perfectly fine; though make sure you hire someone (or a company) with social media experience. There is much more than just posting a few messages each day or week. You should track and analyze (see more below) where you’re doing well and not so well on various social sites. Also look to see what times prove most opportune to engage in social media.

Always Stay Positive

  • Engagement – Although it can prove tempting to respond in a negative manner to consumer comments on your social pages, don’t do it. Given your online reputation goes a long way in determining how much business you ultimately get, coming across as juvenile and/or nasty in social interactions is bad. For starters, it makes consumers wonder if you truly care about them. Secondly, it gives your competition an opportunity to seize upon, painting you and your brand in a bad light. Find a way to make a negative social interaction turn positive for your business;
  • Results – Last but not least, be sure to gather and understand the results you are getting with social media. To simply post blindly and not know if you’re making inroads or not is not productive. Also use your social sites to survey consumers on different aspects of your business. What do they like? What don’t they like? Are there practices you need to do more of (or for the first time) that you are not presently doing? Lastly, should you be focusing on one or more social sites to get the best results? Knowing where to zero-in on instead of spinning your wheels will benefit you and consumers at the end of the day.

If social media has been a bit of a foreign concept to you up to this point, will that change in 2017?

Photo credit: Pixabay

About the Author: Dave Thomas covers business topics on the web.

 

Filed Under: Marketing /Sales / Social Media Tagged With: brand, business, outreach, promotions, social-media

4 Tips for Better Marketing Results

November 16, 2016 by Thomas

microphone-639192_640As a business owner and/or marketer, how would you rate your marketing game?

If it is coming up short of the desired results, do you have a plan in place to change the direction it is headed? In the event you do not, will you sit idly by and watch competitors reap the rewards of your inept marketing abilities?

Unfortunately, some businesses do just that.

They try to market their products and/or services, but ultimately come to the conclusion that they can’t for this or that reason. As a result, the competition gets rich off of them.

So that you do not end up kicking yourself for what effectively are bad marketing practices, stop and listen for a moment.

You can in fact turn things around if you’re so determined.

Don’t Settle for Second-Rate Marketing Initiatives

If the time has come to turn your marketing initiatives around so you can win a little bit more, remember the following four tips:

  1. Goals – First and foremost, what are your goals with your marketing program? Having clearly defined goals is crucial in order for you to succeed. If you’re a small business, you probably have some roadblocks in your way at times, notably your marketing budget. That said it does not mean you can’t accomplish satisfactory results. With this year almost in the books, now would be a good time to review what you set forth as far as marketing goals for 2017;
  2. Listening – You may think you are a marketing whiz (perhaps you are to one degree or another), but it never hurts to listen to others in the profession. If you have a marketing team in your office, have regular meetings to iron out where the marketing initiatives are headed. You might also find this great marketing podcast of great benefit to your endeavors. Such podcasts can provide a plethora of good marketing information like trends in the industry, where consumers have their heads at these days, why social media can never be taken for granted etc. There are more and more marketing podcasts, videos etc. on the market today than ever before. As such, you can learn lots of good information, information that you can then take and apply to your marketing strategies. While it is perfectly fine to think you know just about all there is to know regarding marketing, keeping your ears and eyes open never hurts.

Networking with Other Marketing Pros

  1. Networking – It is one of the proven ways of getting new business leads, yet so many businesses (and marketers for that matter) drop the ball all too often when it comes to networking. As a result, they miss out on some golden opportunities to secure new business. While your marketing budget may be tight, you should do all you can to attend valuable marketing conferences etc. Even if you have to meticulously pick and choose which ones to attend, do it. The door is open to potential new business at each and every conference, trade show, chamber of commerce event etc. Make those doors open even wider by attending and solidifying new business leads;
  2. Hiring – Last but certainly not least, are you hiring the right marketing talent at your business? In some cases, the answer to that question may be no. If you are not, that needs to change sooner rather than later. Take a look at what some of your competitors are doing when it comes to those they hire. Where are they getting these hires from? What kind of opportunities are they giving them to succeed in their careers? Knowing what winning marketing pros want from a business etc. is something you can never take for granted.

With 2017 just around the bend, take the time now to make sure your marketing goals for next year are ready to rock.

If they’re not, you could find yourself on the outside looking in when it comes to adding more business.

Photo credit: Pixabay

About the Author: Dave Thomas covers business and marketing topics on the web.

Filed Under: Marketing /Sales / Social Media Tagged With: brand, business, marketing, podcasts, social-media

Share Your Brand’s Message

October 26, 2016 by Thomas

hand-895588_640 (1)When it comes to your brand, would you say successful promotions are the norm?

Unfortunately, many business owners have trouble getting their brand’s message heard. As a result, they do not rise to the top of the charts. In the process, competitors end up passing them by, something that can lead to dire consequences.

So that your brand’s message is heard loud and clear, it is important that you do everything in your power to promote your business.

This means everything from referral marketing to social media and everything in between.

With that being the case, are you properly sharing your brand’s message?

Don’t Be Afraid to Promote

For your brand to get as much attention as possible, start by making sure you have all your bases covered.

The starting point is having a marketing plan in place. Why is a plan so important? Have you ever tried to do anything in general on the fly? As you probably know, it can prove to be a hap-hazard experience at best. When you have a plan in place, your chances for success are much greater.

Some keys to your brand promotions would include referral marketing, social media, videos and podcasts, a killer blog etc. As you can see, there is much to do, but a well-rounded marketing plan typically leads to success.

That said never be afraid to promote your brand. Even if some ideas are outside-the-box, it is better to try and fail. If you do not throw stuff out there to see what sticks, how will you ever know what does and doesn’t work?

Spreading the Word Isn’t Difficult

So that your brand gets as much exposure as possible, remember these tactics:

  1. Referral marketing – More and more companies are seeing how this form of marketing can benefit their revenue streams. Referral marketing for your brand is a matter of getting as many consumers as possible to spread the word about your products and/or services. Give current customers incentives to want to tell their family and friends about your business. From discounts and loyalty programs to excellent customer service, the sky is the limit in what you can do;
  2. Website blog – Your company’s blog is one of your greatest assets, so don’t let it go to waste. You should be putting informative and authoritative copy on the blog regularly, copy that will encourage consumers to do business with you. Your blog copy also needs to be promoted on a regular basis via social media (see more below) and other outlets;
  3. Social media – As mentioned a moment ago, social networking is nothing short of critical in today’s brand promotions. Even if you are only on one social platform for the most part, that is much better than ignoring social media altogether. You are best off by having a presence on multiple social sites, with Facebook, Twitter, LinkedIn, Instagram, Snapchat etc. being your best bets these days;
  4. Videos and podcasts – Finally, have you been hesitant to see how videos and podcasts can help promote your brand? If so, you’ve been missing out on some golden opportunities. With videos, you can put visuals behind your written words. Even a short 60-second explainer video will give consumers great knowledge about your brand. Make the videos not only informative, but entertaining to watch. As for podcasts, these have been growing leaps and bounds over the last few years. Best of all, consumers can listen to them whenever and wherever they want.

Where and When Will You Begin?

In order for your brand to catch fire, you need to be multi-dimensional when it comes to promotional efforts.

With 2016 winding down, now would be a great time to start reviewing your marketing initiatives for the New Year.

See what your marketing budget looks like, where you can make inroads with consumers, and where you may have been lacking this year.

In the end, sharing your brand’s message with the world isn’t as hard as you might think.

As a business owner, how are you using referral marketing, your blog, social media and more to be heard?

Photo credit: Pixabay

About the Author: Dave Thomas covers business and marketing topics on the web.

 

 

Filed Under: Business Life, Marketing /Sales / Social Media Tagged With: brand, business, promotions, referral marketing

Marketing Products and Services That Involve Extra Effort

October 12, 2016 by Thomas

Think Analyze Evaluate Assess 3d Words beside a thinking personWhether you simply market the product or service and/or you are the owner, it is important that you understand your marketing audience. One of the most critical reasons for this is due to some products or services getting a little more scrutiny at times than others.

If you find yourself having to market products or services that garner a little additional attention than most others, what is your strategy? Do you even have a strategy in place? If not, it would behoove you to take the added time needed to craft a sound strategy. Doing so will make it easier to get your product or service to market. As a result, you will see your revenue stream (or the stream of those you represent) improve too.

That said what extra efforts are you putting into marketing certain products and services to get them sold?

Use Myriad of Marketing Maneuvers

So that you can be a winner with any and all marketing products and services you put out there, the key is leaving no stone unturned.

For instance, are you marketing medical marijuana to the masses? While medical marijuana has gotten notable approval in many corners of the country, some feel it is a prelude to abusing marijuana and potentially other drugs. As a marketer for any companies backing medical marijuana, how do you put your message out there in a positive manner?

For starters, if you are touting the positive results of one getting a marijuana card online, use examples of individuals battling health problems to have benefitted from getting the drug.

Such examples can be shown in your blog posts or even videos on your website.

As an example, some testimonial videos from men and women having used medical marijuana to their benefit in fighting cancer or other diseases can do wonders. It not only sends a message of success with the product, but it gives others in that position hope.

With your blog posts, talk about not only some individual examples of medical marijuana success, but also trends in the overall marijuana industry.

Get Credible People Backing Your Marketing

One of the best groups to have backing your marketing initiative would be those in the medical community, notably doctors.

Countless doctors have seen first-hand how medical marijuana can give hope to those battling illnesses, diseases, pain and more. As a result, it is not uncommon these days to hear more and more physicians backing medical marijuana.

As part of your marketing initiatives, using some information from said doctors would help back your cause. In many cases, people are more apt to get behind something when credible individuals say they support it.

Gambling with Marketing Initiatives

Another example would be gambling.

For decades, there have been supporters and non-supporters behind the idea of not only casino gambling, but also online gambling. As a result, millions and millions of dollars’ worth of marketing (for and against) have been spent on gambling ads and more.

If you back gambling, your marketing initiatives would want to show how the proceeds from gambling go to help residents of the respective states (senior citizens, children when it comes to schooling, public transportation etc.). If you are against gambling, your marketing efforts are typically directed at showing how some people can lose everything. While there are many responsible gamblers out there, some do not know when to call it quits. As a result, they can end up losing pretty much everything when all is said and done.

As you can see, marketing some products and services can at times prove challenging, but that is why having a sound strategy is so important.

In being a marketer, how do you go about marketing certain products and/or services that some individuals and/or groups may be against?

With marketing being such an important cog in the business machine, taking that extra time and effort in some cases can make all the difference.

Photo by BigStockPhoto.com

About the Author: Dave Thomas covers business and marketing topics on the web.

Filed Under: Marketing /Sales / Social Media Tagged With: Blogs, business, marketing, medical marijuana, videos

Top 5 Ways to Influence the Modern Social Media User

October 6, 2016 by Guest Author

By Jessica Davis

Influence is a highly valued social currency.

Today, the influence factor is synonymous with television ratings or viewership, perhaps slightly more powerful because of the added specificity or targeting potential. That holds true if you define influence as the ability to drive desirable change in a specific niche.

As a brand on social media, the power to influence an audience is invaluable (to follow, interact and purchase), but dealing with the tech-savvy and instant-gratification-seeking members of today’s market is a challenge. That is why I’ve explored and listed the top five ways to influence the modern social media user.

1. Play to your strengths with social content

According to this Google trend, the interest in thought leadership is growing. Whether you’re blogging to convert readers into buyers, or you’re blogging for brand recognition, it is vital to establish yourself as an expert or a thought leader. The simplest way to do that is begin with areas you’re comfortable with, or have expertise in. As Ronell Smith says, write the post that you’re passionate about. To cover the rest of your niche you could curate content from around the internet. Tools like FlipBoard, DrumUp or Curata help source. Your social page in totality should showcase all of the important information in your niche.

2. Change the focus of your social media conversations

To impact social users, brands must learn to use social media from the perspective of their audience. According to this study, 55% people said they use social to connect with friends and family (the top reason for using social media), while 45% said they use it to keep in touch with news and trends. “To be pitched to” doesn’t show up on the list. Instead of talking about your brand, you could give people news and information to stay up-to-date. That would be a more powerful way of reaching out to them rather than outright selling them something. Trend identification tools like Google trends and BuzzSumo are great sources of the news that you should research and write about.

3. Target your readers against targeting your buyers

Most brands target their buyers by focusing on set buyer personas. What they don’t account for is the people who don’t purchase from the brand but read and share their content. Instead of targeting your buyer personas, if you focused on reader personas, you benefit by increasing your reach and earning the opportunity to convert more people into buyers. Create content that attracts an audience wider than your target market. Doing that will help build a better perception of your influence.

For instance, home décor and interior design brand The Chromologist often talks about design in general and shares great photographs of art in nature, in cities and the world. Using that approach, the brand not only attracts people who want to redo their homes, but also people who are interested in design and appreciate beauty in general – an audience much larger than their intended target audience.

chromologist

4. Acknowledge mentions and responses to drive more interaction

According to a study conducted by Search Engine Watch, 70% people who tweet brands expect a response, and 53% of them want one within the hour. The longer you take to respond, the more likely your audience is to switch to another social page, brand or product even if the tweet is a complaint or a trouble-shoot request. To stay truly real-time, you require notifications to warn you of social mentions. There are a host of listening tools like Mention and Brand24 that offer real-time desktop and mobile notifications for social mentions making them easy for you to track and respond to.

Whether the mention is positive or negative, it is a potential opportunity for PR and brand building.

5. Leverage the influence of your social media network

According to global market research firm Nielsen, 92% today’s social media users trust recommendations made by people like them over ‘brand content’. By connecting with people within your network and in your niche and enabling them to promote your content, you can impact your audience and even drive sales.

Brands as big as BMW have successfully done it, and so have medium sized set-ups like SpinGo. You simply need to find the right influencers to advocate your brand. One of social media’s biggest advantages is the fact that it puts power in the hands of ordinary people. Influencers needn’t be celebrities. They could simply be employees, partners, happy customers or well-wishers – anyone who is in contact with your market. These are sometimes referred to as micro-influencers. Here’s a look at one of SpinGo’s employee advocacy posts.

screenshot

To organize and manage your advocacy efforts you could use an employee advocacy platform like LinkedIn Elevate, Kredible, Circulate.It or DrumUp Employee Advocacy Platform. Make sure that any employees who Tweet corporate information are clearly identified as employees in their profiles or bios, to be in compliance with FTC rules on influencer marketing.

Influence is simply about increasing your reach and impact on social media. With the right content, targeting and distribution channels you can drive maximum impact and conversions.

Author Bio: Jessica Davis is a Content Writer with Godot Media – a leading Content Management company. She has years of experience in working closely with online businesses, helping them refine their marketing strategy through optimum use of content. Her other interests, besides online content strategy, copywriting and search engine optimization, are technology, sports and even fashion.

Featured image via Flickr cc: Little Calpurnia!

Filed Under: Marketing /Sales / Social Media Tagged With: influence

Market a Brand Consumers Will Come Home to

September 14, 2016 by Thomas

work smarter advice - words in vintage letterpress wood type bloIn today’s world of B2C marketing, it is imperative that businesses do their utmost to get their brands properly marketed.

That said some companies are literally dropping the ball when it comes to telling consumers why the brands they have offer the public are light years better than the competition.

So, what are you doing to go out of your way to market your brand properly?

Whether it is more along the lines of traditional marketing methods, perhaps leaning more for mobile and social media marketing, there are myriad of ways to get your brand heard and recognized.

At the end of the day, the goal should always be to market a brand consumers will come home to.

Get Your Message Out There

In order to have your brand stand out from the competition, make sure you are doing the following:

  1. Properly planning – Your first and foremost objective is to make sure you are properly planning any and all marketing initiatives. For example, if your company’s main offerings are home renovations and other home improvements, be sure your marketing efforts are geared towards the right demographics. While some senior citizens later in years do in fact make notable renovations and/or additions to their homes, many of them are content with what they have at home or are renting properties (senior center apartments or condos etc.). As a result, they’re not going to be your primary source of business. On the flip side, people who are either moving into an older home that needs work or consumers looking to upgrade the homes they have had for a number of years now, these would be some of the individuals/couples you want to target. Having done your research will help you in more effectively targeting the right audience;
  2. Imagery is key – Even though information etc. is certainly important in the area of home renovations and additions, the impact quality imagery has can’t be overlooked. Whether you are Utah web developers or another such brand, showing consumers images that can’t be beat will help you in landing more business. This is where both your website and a quality social media presence are so important. Be sure your website is chock-full of imagery, imagery that shows how quickly a residence can go from looking rather ordinary to looking quite extra-ordinary. That imagery should also be shared on social media sites, especially ones like Instagram and Facebook, both of which are great for telling a story through pictures;
  3. Providing unparalleled customer service – Where are you when it comes to providing customer service? This is one of the critical elements of being a successful brand, so don’t take it lightly. For example, consumers may come to you in-person or via the web to ask questions about home improvements. Don’t use the opportunity to try and push a sale down their throats, but instead use it to not only educate them on the best ways to go about home improvements/renovations/additions etc. but also to show that their interests are your interests too. By being there to answer their questions and give them the information they were hopefully looking for, you potentially gain their trust. Once that is gained, the door can quickly swing open to be a potential business-customer relationship for many years to come.

While sound marketing is not rocket science, it does take some effort and ingenuity, both of which should always be two staples of your business approach.

In the event your brand marketing techniques have been coming up a little short as of late, there is still plenty of time to change course, giving you the opportunity to make headway with consumers.

Some brands naturally sell themselves; others need a little extra push.

If your brand is one of those that needs a little extra kick in the pants to secure more business, don’t be afraid to step outside the box with your marketing initiatives.

Whatever you can do to secure more business, make sure you are doing it.

When consumers know your brand is the one that offers them the most, they are certainly more apt to come home to you.

Photo credit: BigStockPhoto.com

About the Author: Dave Thomas covers business topics on the web.

Filed Under: Business Life, Marketing /Sales / Social Media Tagged With: business, development, marketing, planning

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