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Trust the Customer … Especially When Learning the Tools

September 16, 2009 by Guest Author

A Guest Post by Jonathan Lansner of the Orange County Register

The Living Web

Trust the customer. It’s never been truer than in the social media world.

This summer, I started collecting for my newspaper’s on-line audience a sampling of lessons learned from folks who ventured with their professional personas into the social media world. While there’s ton of expert opinion available of what works in social media, to me it’s often most valuable when the lesson learned comes from folks using the tools in the fields.

Here’s a sampling of what I’ve learned, and told my “SMagazine” readers at the OC Register Social
…

1. Foremost, it’s really about listening to others. Marty Furman of penmaker Pentel gives a great example of market research gleaned from the social networks, like Twitter: “We’ve heard that Bible study groups use this (eight-color) pencil to highlight areas they’re studying. We’ll tweet to let Bible study groups know about the pencil.” ( @PentelOfAmerica)

2. Yes! What you do write, can be problematic. Tracy Marks of Souplantation
says of the restaurant chain’s social media efforts: “We know we can’t please 100% of the people 100% of the time, but we’re finding ways to please the majority. But that piece – about not pleasing everyone all the time – is important to learn and understand; and let happen.”

3. Don’t be pushy. Corin Ramos of the National Fibromyalgia Association tells me: “Don’t keep reminding your (Facebook) fans to help you get more fans. Pages who do this come across as whiny, needy, ungrateful and, well, annoying. Remember: The page really belongs to the fans, not just to your organization.

4. Embrace criticism. Jennifer Seaton of the Transportation Corridor Agencies says the toll-road agency had to learn how to deal with critical posts made to their Facebook pages. “We tend to respond if there is a question, or just leave the post if it doesn’t include a question. We try to be open, provide information requested and allow negative posts to become part of the dialogue.”

5. And, sometimes, you have to give in. Matt Paulso, marketer of two professional beach volleyball tournaments, admit that “I did find that the things that don’t offer prizes, i.e. polls, don’t really get much response.I was hoping simple intellectual engagement might elicit responses.”

—
Jonathan Lansner is a columnist/blogger for The Orange County Register
newspaper, where he writes SM Magazine, http://ocregister.com/social and the housing blog, http://ocregister.com/lansner You can find him on Twitter as @jonlan

Thanks, Jon! Great points every one.
Bring us more. 🙂

–ME “Liz” Strauss
Work with Liz!!

Like the Blog? Buy my eBook!

Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: bc, Jonathan Lansner, Orange County Register, social-media

Beach Notes: Getting The Catch In

September 13, 2009 by Guest Author

by Guest Writers Suzie Cheel and Des Walsh

Last week we saw the fishermen watching and waiting for their next catch.
This week we saw the fishermen working together to bring in their catch. It was fascinating to see the way they moved together, with speed and precision, to empty the net and get the fish into the large, blue ice-filled containers on their truck.

team

Like ballet on the beach.

team1

Is your team focused on getting the “catch in” ?

Suzie Cheel & Des Walsh

Filed Under: Motivation, Successful Blog Tagged With: bc

Beach Notes: Fishermen Watching

September 6, 2009 by Guest Author


by Guest Writers Suzie Cheel and Des Walsh

Sometimes in business
As in fishing
You have to
Watch and Wait

fishermenonwatch

What are you watching for?

Suzie Cheel & Des Walsh

Filed Under: Successful Blog Tagged With: bc, Beach Notes, Des, Suzie Cheel, Walsh

Beach Notes: Reflections of Abundance

August 30, 2009 by Guest Author


by Guest Writers Suzie Cheel and Des Walsh

beachreflection

Beach Abundance

The abundance of

the sand,
the sun and
the sea

allow me
to reflect on

the abundance

I have and
feel each day

as I walk here at
Rainbow Bay

–Suzie Cheel

Where do you reflect on the abundance in your life?

Suzie Cheel & Des Walsh

Filed Under: Motivation, Successful Blog Tagged With: bc, Beach Notes, Des Walsh, Suzie Cheel

How to Be a Successful Blogger . . . Without a Blog

August 12, 2009 by Guest Author

A Guest Post by Ali Hale

The Living Web

“Can you be a successful blogger without a blog?” It sounds like a trick question, doesn’t it? The sort of thing you might ask on Twitter when you’re bored and wanting some funny responses.

But I’m here to tell you that it is possible. I’ll explain how, but first, you might want to think about what being a “successful blogger” means to you. Here are a few possibilities:

  • Making a living from blogging (many bloggers have this goal)
  • Having thousands, or tens of thousands, of readers
  • Getting your name known around the blogosphere
  • Enjoying writing about topics that really interest you
  • Receiving emails from readers who say you’ve brightened their day

We all have different definitions of success, but chances are, one of the above will resonate with you. They’re all ways in which I’d judge my own success as a blogger – and I achieved them all without my own blog.

Guest Blogging

Most bloggers – even most people who read blogs but don’t write them – know that it’s possible to get a guest post onto another blog. Some bloggers have never attempted this, but for me, it was the first step in achieving blogging success.

(If you want proof that you don’t need a blog to be a guest blogger, check out Scott McIntyre’s excellent guest series from a non-blogger’s perspective.)

Having just one post published on a big blog can win you dozens of appreciative comments and emails from readers. If you can get a regular guest-posting slot, you can take this even further: you’ll have a chance to write about topics that interest you, and you’ll have a ready-made audience of thousands.

The one drawback to guest blogging is that it’s unlikely to give you the financial success that you might be after. So…

Paid Blogging

The next step up from regular guest blogging is to get a regular and paid slot on a blog: what I call “staff blogging”, as you become a “staff writer” for the blog.

Many bloggers aren’t even aware that this is possible – or if they are, they dismiss it as not being for them. This might be because their concept of what “blogging success” constitutes is a little limited. Maybe they’re fixated on getting our own blog into the Technorati Top 100, or winning a certain number of RSS subscribers.

If your goals are financial, though – if you want to earn a living from blogging – the easiest and quickest way to do it is to write for other blogs. This is exactly how I’ve been paying my rent and bills for the last eleven months, so I’m proof that it works! Unlike the more traditional model of blogging, where you start from scratch on your own blog and slowly build up an audience and various revenue streams, staff blogging will earn you good money from day one.

Plus, as well as the financial side, I enjoy all the other successes I listed above: big audiences, appreciative feedback, and the chance to write on numerous topics for several different blogs.

So how do you go about finding yourself a staff position on a blog? You could trawl through online jobs boards, or places like elance and Craigslist – but you might well find that it’s a frustrating and time-consuming process. I outline four methods of finding paid jobs in my Staff Blogging Course, but the one that’s worked best for me is to contact editors directly.

Don’t just start writing to all the blogs which you read, asking for a job, though. You need an action plan – and here it is:

Step 1: Check the blog uses paid writers
Many blogs, even quite large ones, are one-man bands: Darren Rowse at ProBlogger doesn’t use paid bloggers, for instance, so you’d be wasting your time by trying to butter him up for a job!

How can you find out if a blog does have regular paid writers? A couple of big clues are:

  • Multiple authors appearing each week on the blog, without the words “guest post” or similar
  • A page about contributions that mentions payment (like this page on Dumb Little Man)

Step 2: Send the editor a guest post

How can you convince a blog editor who’s never heard of you that you’d be a great addition to his/her team? Simple: send a guest post. Check the blog for any guest posting guidelines, and if you can’t find these, carefully read a few posts and make yours a similar length and style.

Write a short, polite email to go along with your guest post, and send it off to the editor.

When your guest post is published (and if you did your research and took the time to write it well, it will be!) make sure you email the editor to say “thanks”. Keep an eye on comments and respond to any that come up.

Step 3: Ask for a job

This is the scary step! Assuming your guest post went down well, write to the editor again. Say how much you enjoyed guest posting, mention that you’re a freelance blogger, and ask if there are any vacancies on the blog.

In some cases, you’ll be told that the blog has a full contingent of writers – but that there might be a slot coming up in a month or two. I’ve found that patience, and the occasional polite follow-up email, works well in these situations.

This three-step method is how I landed several of my blogging gigs (and twice, I just sent a guest post and was offered a job without even asking). The last two blogs I’ve started working for headhunted me, having seen my work on other blogs.

So there you have it: proof that you can be a successful blogger without a blog. Even better, if you do decide to launch your own blog (I launched mine just a few weeks ago), you’ll be able to bypass the frustrating first few months of having almost no readers – you’ve already got name-recognition in the blogosphere, and there’ll be plenty of readers keen to come and see what you have to say when you’re on your own ground.

Could you branch out by guest posting or writing for pay on blogs other than your own? Why not shake up your definition of being a “successful blogger”?

—-
Ali Hale is a freelance blogger and part-time post-grad student of creative writing. She’s the author of the Staff Blogging Course, a complete guide to becoming a well-paid, successful blogger. She’s recently launched her own blog, Aliventures, where she writes about getting more from life.
—-
Awesome, Ali!
Great connecting with you. You’re a blogger to me. 🙂

–ME “Liz” Strauss
Work with Liz!!

Like the Blog? Buy my eBook!

Filed Under: Blog Basics, Inside-Out Thinking, Successful Blog Tagged With: Ali Hale, bc, blogging, blogging-for-nonbloggers

Provocative vs. Genuine

August 6, 2009 by Guest Author

sealionI’ve been thinking about the difference between being provocative and being genuine lately.

We all read stories or see ads that are “provocative.” They are fun to read and see from time to time. But I wonder… do you trust a provocative story or would you prefer genuine writing?

There have been a few blog posts going around this week about being provocative in your blogging, marketing or overall strategy. I read that being being provocative has value in challenging people and pushing them to think.

Sure, I can agree with that.

Another blog I read suggested, “Being provocative isn’t about being controversial. It’s about being ahead of your time, solving problems in new and interesting ways, and creating awesome brands and products.”

But what does the word “provocative” really mean, I wondered. Here’s one definition that seems to be generally accepted: “Making people angry or excited: deliberately aimed at exciting or annoying people.”

Being provocative to me means trying to get people to react emotionally, quickly, instead of giving them something to think about, and respond to in time. It can mean prodding someone’s emotions instead of challenging the way they think.

If you were talking to a person face-to-face and you could tell they were being “provocative” or controversial just to get a reaction out of you, how would you feel? Would you feel challenged intellectually, or emotionally annoyed?

Every now and again I catch myself getting incensed by something I read which *I* know is “wrong.” I start a post and am writing away but I stop myself because what I am in fact doing is reactionary. I’m not carefully considering the points put forward and formulating an intelligent response.

That could very well be because in many provocative ads or blog posts there are few ideas to think about, only phrases to react to. I’ve read that writing like this is like the loud person at a party who swears a lot and is “controversial” just because he or she has nothing intelligent to say.

Do you read “provocative” blogs and enjoy “provocative” marketing strategies because you are enriched or learn from them, or do you just enjoy the controversy?

By Kathryn Jennex
www.kathrynjennex.com

Filed Under: Successful Blog Tagged With: bc, blogging, Marketing /Sales / Social Media, social-media, Writing

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