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Business Serendipity Through Surfing

February 14, 2013 by Rosemary

Surf the Internet

Remember surfing? That was how we used to discover interesting things on the web 10 years ago (and waste prodigious amounts of time).

But was that time really wasted? I’m beginning to think not.

Over time, we’ve all become much more accustomed to using the Internet as a tool. Go to Amazon to buy something. Look up something on Wikipedia. Post a blog. Update your business website.

Even if you visit Cheezburger, you probably do a quick furtive hit.

And our definitions have changed, too.

People used to spend more time in unfocused crashing around the web, going from link to link based on what looked interesting. Now, with all of the fantastic apps, social networks, and notifications, the web is a means to an end, rather than a pastime.

This statistic I saw recently really hit me hard–for the first time ever, Forrester found a decline in the number of people “using the Internet.” That’s not because people aren’t using the Internet, it’s because people no longer include surfing in their definition of “using the Internet.”

Here’s the thing: the creative spaces in between working are often where the action and inspiration happens.

Don’t spend all day reading your friends’ Facebook timelines, but this week, give yourself some totally unstructured time to surf again. You might find content ideas, topics to discuss, innovative products, or something completely unexpected.

3 Awesome Surfing Tools to Get You Started

  • Brain Pickings – This newsletter and website are a goldmine of inspiration and random thought-provoking ideas.
  • The “I’m feeling lucky” button on Google – When was the last time you clicked this button?
  • StumbleUpon – It’s been around for a while now, but sometimes people get so focused on getting “Stumbled” that they forget you can also randomly “Stumble” around. Do it by interest area, or in general, and see where you land. This can also be good for finding new blogs to read (fresh inspiration).

Do you still surf? What tools do you use?

Author’s Bio: Rosemary O’Neill is an insightful spirit who works for social strata — a top ten company to work for on the Internet . Check out the Social Strata blog. You can find Rosemary on Google+ and on Twitter as @rhogroupee

Filed Under: Successful Blog Tagged With: bc

Social Influence is a Myth and other Truisms

February 14, 2013 by Rosemary

By Ovetta Sampson

A few weeks ago, I received a small candle-sized cardboard box in the mail. In it were four Red Bulls. I have never purchased Red Bull. I don’t consume it, and I certainly don’t have it on my grocery list. Yet, I got this present in the mail because of my Klout score.

Brands such as Cadillac, Red Bull, Home Run Inn, believe I am like some Internet imp, sprinkling virtual fairy dust transforming followers into sheep to buy their products. They dubbed me a social media influencer. Such a moniker should make me feel somewhat majestic, like some kind of ROI royalty until I realized one salient thought: the Social Media Influencer, as it’s billed today, is a myth.

The Rise of the Digital Influence Industry

Yes I know, an entire industry—the Digital Influence industry to be exact—has cropped up around this mystical creature known as the social media influencer. Klout is now the leader in a crowded field which includes:

  • Tellagence—which purports to find the “right combination of Twitter users,” to engage brand audiences.
  • The Mark Cuban-backed Little Bird—a Portland company which commands up to $2,500 per month for connecting you with “experts that other experts trust.
  • PeerIndex—a sort of vanity project for social media users which “measures interactions across the web to help you understand your impact in social media.”

These companies throw around words like “influence,” “impact,” and “social reach,” like lollipops in a candy store. Yet few of these actually measure any of these terms.

Defining Social Media Influence?

As social media expert Jure Klepic says, “Marketers already have plenty of tools at their disposal that claim to measure online influence, but all these tools really do is measure awareness.”

What is social media influence? Well here’s what it isn’t: popularity, followers, or likes. A true social influencer is someone who can change behavior. It’s making Coke drinker switch to Pepsi. It’s wooing Nike fans to become Converse lovers. It’s pushing folks from Allstate to State Farm. A real social media influencer engages his or her audience over time and convinces them to do what the data says they wouldn’t normally do. A social media influencer must be seen by its audience as:

  • Trusted
  • Relational
  • Authentic

There is no doubt that digital influence exists. One million people don’t just like a Coke commercial on a whim. But the why’s, how’s and more importantly the “how can we replicate that lighting strike,” is more the future of social media marketing than the present. The jury is still out on that omnipotent, product pusher who commands millions of minions to buy in droves.

Instead, the research says influence spreads through social networks through a bunch of close, intimate relationship circles that connect via social media and influence each other to see a movie, pick up a Red Bull or beta test a new shoe-buying app. Let’s delve deeper:

MYTH: One Social Media Guru Affects Thousands

“There is little data to support so-called influencer behavior in social marketing.” – Jack Krawczyk, StumbleUpon and Jon Steinberg BuzzFeed

“No one has any real data on real influence.” – Mike Wu, Ph.D. data scientist at Lithium

“…it’s not clear whether, when, and to what extent different behaviors are truly “contagious.” – Sinan Aral, Ph.D., MIT-trained technology professor at NYU

Okay. There. Now, I don’t have to convince you that the social media influencer is a myth. These guys, much smarter than I, have done it for me.

In an AdAge article about content sharing, Krawczyk and Steingberg put the kibosh on the myth of the all-affecting social medial influencer.

“Our data show that online sharing, even at viral scale, takes place through many small groups, not via the single status post or tweet of a few influencers. While influential people may be able to reach a wide audience, their impact is short-lived. Content goes viral when it spreads beyond a particular sphere of influence and spreads across the social web via ordinarily people sharing with their friends.” – Steinberg & Krawczyk

FACT: Social Media Influencers More like Sewing Circles than Celebrity Gurus

So are these smart guys saying there is no such thing as a social media influencer? Well, not exactly. What they’re really saying is that social media influence is real but we haven’t figured out how to measure it just yet.

In his blog post, “Why Brands Still Don’t Understand Digital Influence,” Wu explains that no algorithm in the world can compute the complex psychology that goes into human decision-making. Sure, they can identify a person with a large social network, they can even determine if anyone listens to that person. But the idea that math has cracked the behavioral database is fiction—as of now.

“One of the reasons brands don’t understand digital influence is because they don’t seem to realize that nobody actually has ‘data’ on influence (i.e. data that says precisely who influenced who, when, where, how, etc.)…” Wu says.

What the data has shown is that influence is a personal, intimate and very small circle kinda’ of thing. It’s not one social guru casting a net of thousands. It is 10 social gurus casting a net of four or five. Buzzfeed reviewed content shared on Facebook since 2007. StumbledUpon looked at 5.5 million shares over 45 days. Here are some of their findings:

  • Sharing among friends outnumbered large broadcast sharing (sharing by a person with a large following) by 2 to 1.
  • The median ratio for sharing a piece of Facebook content was 9. That means for every piece of content shared, basically only NINE people saw that content when it was shared, and Twitter was 5 to 1. News sharing sites such as Reddit had a median of 36.
  • Viral content is created not by one person broadcasting to millions of followers but thousands of small networks broadcasting to their own intimate networks.

The Takeaways

So what does this all mean for you? Well, when you’re promoting your content you might want to stop star gazing or even ego-baiting gurus to get shares. Concentrate on making your content more authentic that will have that “water cooler,” quality prompting co-workers, families and friends to share it. So experiment with:
Creating resonating content – personal content that connects with content consumers in a way they feel personally obligated to share it.

Match your influencers and content. Don’t just share your content to influencers with large mass audiences but with audiences who have relevancy to your subject matter.

Deeper, not just longer, content gets shared. So experiment with longer videos and blog posts that are rich content.

So what do you think? Are you still stuck on finding the Social Media Influencer?

Author’s Bio: Ovetta Sampson is a freelance digital writer for BlueSodaPromo, a promotional marketing company based in the Chicago area. BSP offers an amazing selection of eco-friendly tote bags and thousands of stress relievers. An avid triathlete, she still finds time to run her own content marketing firm and blog.

Filed Under: Successful Blog Tagged With: bc

Using Social Collaboration to Produce and Share Your Blog’s Content More Efficiently

February 11, 2013 by Rosemary

By Sarah Evans

Time is money, right? Wasted time is like throwing money down your kitchen sink (or anything with a deep, dark hole). When you blog for a living or as part of your professional role, you may be wasting time. How? By using outdated or inefficient workflows to brainstorm, create and share your content. Most bloggers recognize the need for a better work flow, but they fear a steep learning curve. But, it doesn’t have to be this way. I’ll tell you why.

Productivity

Have no fear, the productivity junky is here.

In full disclosure, I’m the chief evangelist at Tracky, an open social collaboration platform scaled for the enterprise and accessible enough for anyone to use. I eat, breathe and sleep this stuff. Here’s the secret: the productivity platform (yes, platform, not a tool) you select is the key to working and sharing better, not more.

First, you must acknowledge that they way you work isn’t working. It’s not your fault. It’s no one’s really, but it’s a broken process. Say, “stop!” Demand change and replace older, less effective habits.

I use Tracky to:

  • Create a shared editorial calendar for our team, including delegating tasks for various articles (see image below);
  • Work on content real-time via Google Docs that I create from within a track; and
  • Manage all tasks in my professional life, including urgent media queries, team meetings and various professional affiliations.

Tracky productivity platform screenshot

If you’re ready to make the change to an open social collaboration and productivity platform, here are a few features to look for:

  • No desktop software. Say no to software. Use a platform that is browser and app based.
  • Easy on-boarding process. All productivity platforms have a learning curve, but it shouldn’t be so complex that it deters you from using it.
  • Open. Allow for contributions even from those not using the platform. If you can’t freely and easily bring people into collaborate, there’s no sense in using the tool.
  • Custom notification settings. In order to reduce email, your platform should send regular email updates and allow you to respond on your time.
  • Real-time document editing. If you’re working on a project that has many rounds of edits and various documents, the right platform allows you to easily create or upload, comment and edit — together.
  • Public and Private. You should be able to create both public and private tasks and groups in order to work seamlessly within in one place. Once you finish your project and want to share it with the world, you can share it publicly in the platform and via social networks direct from within the platform.
  • Publishing. People become authoritative by sharing what they’re getting done. Platforms should allow for direct publishing to your blog or website and sharing via social networks.
  • Schedule meetings and reminders. A basic feature for any collaboration platform should allow you to add tasks to shared calendars.

Making the shift to a social collaboration platform will improve communication, simplify workflows, engage team members (if applicable), provide an element of fun, reduce email overload, increase real-time collaboration, decrease unnecessary meetings and connect you with your external audience. It’s a decisive business decision that can bring you into the age of collaboration and ensure that you’re competitive for the long-haul.

Author’s Bio: Sarah Evans (@prsarahevans) is the chief evangelist at Tracky and owner of Sevans Strategy, a public relations and new media consultancy. She’s the author of new book, [RE]FRAME: Little Inspirations For A Larger Purpose (published by SlimBooks).

Filed Under: Successful Blog Tagged With: bc

How to Live with Intensity

February 8, 2013 by Rosemary

By Robert D. Smith

Behind the scenes, most people who are truly successful live lives that can only be described with one word—intense.

They are intense about their work, their time, their money, and life itself. They use a different thought process than most people.

On the outside looking in, you may not always be able to notice. After all, we usually imagine successful people as these incredible individuals who just seem to have everything together and nothing at all to worry about.

Really, it’s the opposite. Successful people only appear to have it all together because of the intensity it takes to create that appearance in the minds of others.

But what exactly is that intensity, and how can we activate it in our own lives?

Intensity is:

  • Living with an extreme sense and awareness of your purpose. Successful people have a vision of which they remain intensely aware.
  • Acknowledging that you have a limited amount of time to accomplish your vision. Nobody lives forever.
  • Possessing extreme focus on two things: what’s important now and what’s next.

What most people miss, however, is that intensity is not a state of mind…it is a state of emotion.

Pursuing anything with intensity requires that you be emotionally connected to it. You must possess a fanatical commitment to follow through.

Here are a few easy things you can do on a regular basis to keep the intensity trending UP in your life:

  1. Count your days. This is something I started doing a few years ago. I remind myself of this daily, and I can’t recommend it enough. You will gain a new appreciation of what can be accomplished in a single 24-hour period. If you’re interested in figuring out your number, there’s a simple calculator on my website that will tell you.
  2. Ask yourself two questions that will keep you in constant motion: What’s important now? What’s next? If you focus on these two questions, it will be almost impossible for your intensity level to drop. They will get you up early and keep you up well into the night.
  3. Honor your family members and close friends. When you keep the people who matter most as top priorities in your life, you will constantly be reminded of a major reason to strive to do better. Seek to honor them in all that you do.

Keeping your intensity level up will not only make you more productive, it will make you more aware. Time will no longer just slip away and get wasted on the things you know are not important, in both your professional and personal life. When you’re able to focus in on only the things that truly matter, amazing things will happen.

What do you do to keep your intensity level up?

Robert was gracious enough to share a copy of his new book, “20,000 Days and Counting,” for our community! Comment below if you’d like to have the free copy; best comment as judged by me wins the book. –Rosemary

Author’s Bio: Robert D. Smith is the author of 20,000 Days and Counting and a consultant to numerous best-selling authors, speakers, and entertainers. You can find out more at TheRobertD.com.

Filed Under: Motivation, Productivity, SOB Business, Successful Blog Tagged With: bc, inspiration, intensity, Motivation

Do Images Encourage Interaction?

February 8, 2013 by Rosemary

By Rob James

compelling imagesIf you own an online business and want to optimise your website, it’s important to consider the many benefits of using images to encourage interaction from users. Images can add an emotional connection to websites, and when combined with excellent layout, typography, and animation, can help to build a compelling website for your business. How do images engage users, then, and what are some of the more specific actions you can take to use images as part of your own site?

The building blocks of images on a site can range from anything from an effective logo to icons and animation, as well as images in side bars and articles – in most cases, these graphics and images serve a functional purpose – they grab the attention, and they provide a complement to the copy on your site. A basic page layout can consequently use images as sparingly as possible, and can rely on stock pictures tailored to your business, or ones that you’ve taken yourself.

Emotional Images

However, images on a site should be more than just functional – they should be able to provoke an emotional response from users in the shortest period of time. One way in which this becomes more effective comes when images are animated, or when they can be navigated like a game, and broken down to include click throughs and pop ups that produce videos – some examples of where images can become more animated can be found here. Producing interactive image maps, where information for a business is spread across a whole image with different clickable sections – a map of an office or a city with separate sections activated by clicking on different parts of the screen represent examples – can also make a site more engaging.

Chuck Longanecker has emphasised the importance of ‘emotionally intelligent interactions for encouraging conversions on sites; this involves using professionally created graphic design and high quality photographs to make a site look more like a glossy magazine lay out than a traditional web page. Longanecker cites examples from error message screens that use rich graphics and images as good examples of how even the most mundane parts of a site can be made more effective.

Remember User Experience

What this adds up to are sites that are tailored to your business, but that take the process of web design further by using HMTL5 and Flash coding to make a site rely on intuitive graphics, where drop down menus, sliding bars, and videos embedded into the site, rather than loading separately, promote a clean user experience. One good example of this in practice are sites that use full size backgrounds, and the minimum of copy, on their landing pages – fashion and car brands are particularly effective at this approach.

What can you do, then, to boost your own site? The first step to take is to either find or commission high definition images to use on your site, which can ideally be blown up to act as a full screen background – sites that take this approach look particularly great on HD tablets. Alternatively, look to a web design company that can take your existing site and rethink its graphic design – so much of what’s important now about a site is looking less and less like a simply laid out set of information, and more like an interactive puzzle that users can navigate.

Going forward, it’s also important to remember not to overload your site with different images, and to always make sure that you have the rights to use an image or graphic; Creative Commons images are available through sites like Flickr, while you can also license images from the Getty and other collections for a small amount of money. In addition, you can test out the success of new images and image layouts for your site through Conversion Rate Optimisation (CRO) – this involves running tests where users see different versions of the same site, and then checking to see which had the highest rate of conversions or click throughs.

Are you integrating compelling images in your site design? What’s your favorite resource?

Author’s Bio: Rob James is an online marketer who highly recommends Boxmodel mobile web development agency. Rob can be found blogging about a variety of technology related subjects, including computer hardware, mobile apps, web development, and SEO techniques.

Image: Flickr CC albdruck

Filed Under: Design Basics Tagged With: bc, Design, images, photography

Getting out of Bed on a Dark Day

February 7, 2013 by Rosemary

By Chris Brogan

I got diagnosed with severe clinical depression over a year ago, and for a while, I really hung to that diagnosis. It helped me frame a lot of what had been going wrong in my life. But then, I realized that I was really clinging to it. A lot too much. And so I decided that I’d try a new tack.

“YES AND” THINKING

Improv actors have a rule: you must never say no in a performance with another improv actor. If they start with, “You seem tired today,” you may not say, “No, I’m not.” You must say, “Yes, and…” and say what will keep the performance moving. I decided that with my depression, I’d adopt some “Yes, And” thinking to the process.

If it’s a dark day, and if I feel down, I don’t want to get out of bed. Bed makes for a great sanctuary when you’re depressed. But here’s what I’d tell myself: “I want to stay in bed. I’m depressed. I have severe clinical depression.” Pause. “Yes, and though I want to stay in bed, I’ve got work to do, and I really like to eat, so I’d best do some of that work. Let’s start by just getting out of the bed for a minute and see if you can walk around.”

SHAKE THE LABEL

I found something else out: once you earn a label, you really hold onto it, good or bad. If you’re labeled as the show-off, you start thinking about ways to do so. If you’re labeled the rebel, you ask, “What would a rebel do about this?” If you’re labeled as severely clinically depressed, it’s easy to say, “Well what do you expect? I’m depressed.”

But my girlfriend, Jacq, got me thinking about ways to shake the label. She said, “You’re down. You’re not feeling well for a moment. That’s okay. But let’s not let it shake the rest of the day.”

Now, realize that when you’re suffering from depression, the last thing you want is for someone to cheer you up. That’s not okay. But what I did take from her perspective was that I didn’t have to stay depressed. And just that one thought got me to really shake off the label. Now, even if I’m really feeling bad, I don’t immediately label it as “depression.” Instead, I look at what’s hurting, acknowledge it, and then try to let that hurting continue while I go about my day. I don’t tamp it down. I try to feel it.

THIS IS JUST MY RECIPE

Everyone is different with how they face their day. But in figuring out these few little details, I’ve been able to get more done. As someone working on being the SOB that Liz wants me to be, that’s how I accomplish as much as I can. I’d love to hear your own recipes for getting out of bed on a dark day.

Author’s Bio: Chris Brogan is CEO & President of Human Business Works. We help you learn to do work the way you want to do it. He’s the author of a new book, It’s Not About the Tights: An Owners Manual for Bravery. See him at SOBCon!

Filed Under: Business Life, Motivation, Productivity Tagged With: bc, inspiration, labels, Motivation

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