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7 Mistakes to Avoid in Digital Marketing

May 14, 2020 by Guest Author Leave a Comment

By Michael Deane

Digital marketing can be tough and not getting the desired results can happen even to the most experienced marketers. The digital landscape is constantly changing and evolving, and you need to keep up to date with the best digital marketing practices at all times.

Digital marketing blunders can have a detrimental effect on your business and your finances. Lack of results in driving traffic, lead conversions, and sales happen when your digital marketing strategy is inadequate.

Let’s review the seven most common and biggest digital marketing mistakes you need to avoid if you want to promote your business and help it thrive.

1. Failing to Set Realistic Goals

Setting unrealistic goals is one of the common mistakes when it comes to this strategy. It is not rare for digital marketers to overestimate the potential of their digital efforts and to expect all their prospects to convert into sales, which is highly unrealistic.

Another downside of this way of thinking is having doubts about the benefits of digital marketing.

It is best to set clear goals you can achieve in the short, medium, and long-run with this strategy. To do so, it’s a good idea to observe past trends and the experiences of similar businesses operating in your industry.

Also, it is crucial to set specific and measurable goals since that will allow you to better track your digital marketing efforts.

2. Not Knowing Your Target Audience

The first step when developing a digital marketing strategy is taking the time to get to know and understand your target audience.

Without this information, you risk losing money since you can only make assumptions about who you’re promoting your company to. When you know who your ideal customer is as well as who your buyer personas are, you can create content that will resonate with their problems and interests.

Learn as much as possible about your target market and establish a connection with those who are most likely to be interested in your offer, instead of trying to sell your products or services to random individuals.

To research your target audience, start with identifying who your current customers are. Social media analytics can provide in-depth information about this.

Creating buyer personas is one of the best ways to better understand your audience. When you know their needs, preferences, and pain points, you can generate amazing content that will attract them to your brand.

3. Failing to Respond Promptly to Your Customers’ Inquiries

When you manage multiple channels and have to manually respond to customer interactions, it can become overwhelming or even impossible. On the other hand, failing to respond to your audience’s inquiries promptly can have dire consequences for your business.

Responsiveness and excellent customer service are critical in today’s market, regardless of the industry.

The solution to this is chatbot technology. It can help you engage with your customers in real-time and lead to better business results.

When you choose the right chatbots for your business, you can enhance customers’ experience, satisfy their needs, and answer their questions 24/7 without having to put them on hold. This will reflect in your profit since more leads will turn into sales with access to the right information at hand.

Conversational chatbots can save your business money since you won’t have to hire additional customer reps, while the conversations can be designed to use your brand’s particular tone. A call deflection bot is another example of how this technology can keep you from wasting precious resources, leaving your human agents free to engage with more complicated scenarios.

4. Engaging in Black Hat Methods

Those eager to get a quick increase in traffic or to rank higher on Google may resort to unsafe marketing practices. If you make that mistake and engage in any type of cheating techniques, it may cost you a lot.

Avoid using any type of black hat methods, that is, dishonest and cheating practices, since they will most probably lead to penalties by Google. Instead of boosting the performance of your website by trying to trick search engines, opt for ethical methods.

Safe marketing strategies will require more work and patience. Still, they will also build your brand a good reputation and deliver better results in the long run, without any unpleasant consequences.

5. Settling for Paid Advertising Only

Pay-per-click marketing can indeed earn quick traffic and sales, but it is not the only digital marketing tactic that can generate revenue.

Also, it can get expensive, since it can take some time to see the long-term results.

If you use only paid advertisements, you may miss other more effective digital marketing strategies. Spending on paid advertising is recommended if your goal is to generate more visibility for your brand.

If the organic visits to your website are increasing with time, then it is best if you invest in other aspects like generating outstanding content and improving the design of the landing pages.

6. Not Promoting Your Website Efficiently

With more than 1.5 billion websites online, your target audience is not likely to stumble upon your site unless you do your best to promote it well. Without people coming to your website, no sales will be made.

Promoting your website will increase its visibility and result in reaching new customers.

To get more traffic, invest in SEO, SEM, and creating engaging and informative content. Another significant ranking factor besides exceptional content is backlinking. This tactic relies on earning links on reputable and trustworthy websites, as they practically vouch for relevance and credibility.

Implementing effective link building strategies can help rank your pages higher and ultimately bring you more traffic and conversions.

Turning to paid ads on search engines and social media is also a great way to promote your business.

7. Not Using Social Media Properly

Posting content on social media channels isn’t sufficient in helping your business convert more leads and gain profit. Again, it’s the engagement with the right people that makes all the difference.

Your social media marketing efforts need to be focused on your target audience. Otherwise, you will be wasting your time and money.

This means you need to communicate with your customers via platforms they use the most and develop high-quality content that will appeal to them.

Facebook recently stated that it would encourage meaningful interaction between people. In other words, there will be less “salesy” content and advertising on their users’ news feed. This means that your safest bet is to create valuable content that engages your audience and connects your brand with your followers.

Posts that educate, inspire, or entertain are more likely to get your customers to take a specific action. Responding to comments encourages engagement too.

Social media, content marketing, and SEO are great digital marketing strategies that can be as effective as paid advertisements if done properly. The mistakes that we discussed can hinder your growth significantly, so be careful.

 

Author Bio:

Michael Deane has been working in marketing for almost a decade and has worked with a huge range of clients, which has made him knowledgeable on many different subjects. He has recently rediscovered a passion for writing and hopes to make it a daily habit. You can read more of Michael’s work at Qeedle.

Photo by Diego PH on Unsplash

Filed Under: Marketing /Sales / Social Media Tagged With: digital marketing strategy

How to Create a Digital Marketing Strategy

August 7, 2012 by Guest Author 2 Comments

by
Colin MacDougal

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Creating a buzz on this ultra crowded web of people, information, and brands is a challenging task. Only by forming a smart strategy and then executing it do marketers succeed.

Know Your Customers

The very first step that marketers have to focus on is consumer research before they can board the brand wagon. It is mandatory that sufficient research be conducted before even the tiniest effort of brand promotion because according to Sun Tzu, ‘Tactics without strategy is the noise before defeat.’ And strategies can be developed only by someone informed. Demographic and psychographic details are used to develop a customer profile.

Create a Brand

Using information from the customer analysis, focus on the creation of the three following things:

  • Brand Essence – What is the one clear, crisp idea that the brand is about? The people behind Coke have worked to promote is as a brand that represents happiness, Lux is all about star appeal, while BIC characterizes disposability. Remember, a brand’s essence is the one thing about it that can never be change.
  • Brand Values – What values that surround the brand? In addition to being a symbol of happiness, Coke also symbolizes celebration, sharing, love, friendship, familial values, etc.
  • Brand Persona – If brand essence and brand values were personified, they would create brand persona.

Customer Internet Availability

Once the branding cycle is complete, probe into the web browsing behavior of the target market. The timing, the frequency, the websites/social media they use most to interact with others, the things they like to share, the things they enjoy but do not choose to share with others, the average amount of time spent on one sitting at a social networking site, etc.

Keep an Eye on the Competition

Along with details of web browsing behavior of the target market, knowledge about what the competition is doing on the Internet is also crucial. Find out what the industry’s leaders are doing and which and how new entrants in the market have been able to attract significant audiences at different social networking sites and other online mediums.

Select Mediums

Keep in mind the selection of online media the target market uses and the different platforms used by the competition. There are two main strategies that marketers can go for – offensive or defensive. Campaigns with larger resources can afford to adopt an offensive strategy and establish their presence on online platforms that are already dominated by competitors. On the other hand, marketers may also adopt a defensive strategy by attacking the competition where it is not looking. In other words, it can establish its presence on mediums that the target market frequently uses but which haven’t been used by competitors yet.

Some of the most frequently used mediums and tactics for online marketing campaigns include application development, meta engines, online stores, PR engines, blogs, feed services such as RSS, search engine marketing, search engine optimization, social media and affiliate marketing.

Analyze Results

Having conducted the research, created a strategy, and then applied it, the last yet perhaps the most important step of the entire process is to analyze the results. Thanks to tools such as Google Analytics, the results of an online marketing campaign can be determined. The findings can be used to improve future efforts to promote a brand online.

Author’s Bio:
Colin MacDougal works with www.HostPapa.com company serving over 100,000 customers around the world. Since launching in 2006, HostPapa has offered reliable, budget-friendly, easy-to-use web solutions for small to medium-sized businesses. You can find HostPapa at http://www.facebook.com/hostpapa

Buy the Insider’s Guide to Online Conversation.

Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: analyze results, bc, brand essence, brand persona, brand values, digital marketing strategy, LinkedIn, small business, social-media

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