Successful Blog

7 Things I Learned about a Shining Offer … from the Stars

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The Stars Never Interrupt Me

I’m an introvert. Always have been. Painfully shy when stretched too far.

I love people. Interacting, talking, learning. No holds barred conversations exhilarate me like a thrill ride edging out of control. I leave conferences and speaking gigs ready to be alone and … um … kind of cranky.

It’s then that I need permission to think my own thoughts, find my own feet, realign with the universe, on my own.

After a day of conference talks and highly engaging meetings, I went to dinner with two of the best folks in the world. They were fun and lovely. The food was marvelous. The conversation got better for me when it started to slow. It was a nice transition. We stayed up late talking about companies and events and ways to use the web in this new conversational world.

One by one, the others went their ways to crash. I went for a walk with the night sky, delighted to see Orion waiting like an old friend. I got thinking about people and stars. Then I thought about stars as the original shiny objects — how, unlike the shiny things on the Internet, stars don’t demand our attention. Stars are experts at permission marketing. Here are seven things I learned about permission marketing from looking at the stars.

  1. The Opt In. Stars shine with understated elegance and beauty waiting for me to opt in.
  2. The Respect. Stars don’t interrupt, steal, or borrow my time. They anticipate and await my attention with a distance that allows me to move, breathe and live my life without them, if I choose.
  3. The Signal without Noise. Stars don’t draw overdue attention to themselves. Falling starts don’t fall in my face to get me to notice them.
  4. The Relevance. When I look at the stars the message is always fresh, inspiring, and meaningful in my life.
  5. The Emotional Attraction. I always feel better for having participated in a star show.
  6. The Viral Response. I always want to tell folks about what I saw and how it moved me.
  7. The Delivery on the Promise. I’ve never been disappointed by looking at the stars.

Stars are available, relevant, and personal. Even when we look at them from afar, they put on a show.

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If we take a cue from the stars, we can offer value that will lift folks up and make them feel good to pass it on. And like the stars we won’t have to worry about having an audience who values us.

People and stars have a lot more in common than just what we’re made of.

Have you seen any shining offers lately?

–ME “Liz” Strauss
Work with Liz on your web presence.

Confession: My Big Brother Used Permission Marketing to Get Me to Do His Chores

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I Was a Little Kid

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I used to say that my big brother — he’s 8.5 years older — should have been an entertainer. He was particularly adept at entertaining me. Before I could walk, he had me trained to look (and then answer) to his whistle. Yeah, he had my attention from the second he saw me.

Now I realize he was a natural-born permission marketer. He got buy in like this. Notice the upsell at the end.

My big brother: [He’d whistle. I come running from another room. He’d make me laugh with something he’d say. Then he’d give the call to action — it might be an errand or one of his chores.] I’d sure like a glass of milk but I don’t want to miss this movie on TV. Tell you what. I’ll trade you a toy in my junk drawer, if you’ll get it for me. Are you up for that? . . . unless you’re too busy.

I was a kid. How busy could I be? [My brother’s infamous junk drawer had every trinket, dead pen, and carnival toy that he’d ever collected.]

Me: Do I get to look go look first?

My big brother: You’re a smart dealer. Sure kid, have at it. Let me know, if you see something you want.

Something?!! From his broken chop sticks to his scratched-up, plastic magnifying glass, that drawer was a treasure chest of the unforeseen and unexpressed needs of the small child I was. Inevitably, I’d choose something I couldn’t live without.

My big brother: Whoa, kid! Where’d you find that?!! That doesn’t belong in my junk drawer . . . Oh well, fair is fair. Get me a glass of milk, and I’ll part with that valuable object. Still, I’d hurry if I were you, because I’ll change my mind if I think about parting with what you’ve got there.

He’d have his milk in seconds. Then, I’d disappear to my room with my prize.

Minutes later, my brother would whistle again.

My big brother: How’s my favorite thing?

Me: [glowing, grinning with achievement] It’s my favorite thing now.

My big brother: This milk sure would taste good with some of mom’s cookies. . . .

By the time I was 10, I had an outstanding junk drawer of my own.

My big brother had my opt-in with the whistle and got my permission at every step. The chores and prizes got larger as I grew up, but he never asked for too much. I didn’t opt-out until I was nearly 12.

That whistle still makes me look.

Have you ever known a natural-born permission marketer?

Disclaimer: As in all stories about my brothers, every word of this story is true except for the ones I made up.
–ME “Liz” Strauss
Work with Liz!!
Get your best voice in the conversation.

Why Am I Giving You Directions to the Bar at the Top of the Hancock at 7 a.m.?

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All You Have to Do Is Ask

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I’m a believer in Permission Marketing. I’m with Seth — it’s not hard to ask. As a customer, I find it easier on everyone when I ask my question. As a service provider, I like asking what people think and how they do things. As a teacher and a person, I get jazzed when people ask me to help.

One thing I don’t ask for is directions online — I’ve had MapQuest take me to the wrong side of too many towns too many times.

Yahoo Maps, well, Yahoo! invaded my computer by loading their toolbar on my machine without including me in that decision.Sorry, I like to think for myself. I didn’t include them in my decision to delete it.

I get my directions from websites or people who know the way.

Until today . . . when I read the TechCrunch review of AskCity, and played, yeah played, with their maps.

It’s so cool!
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