Liz, Author at Successful Blog Page

Thanks to Week 288 SOBs

April 30, 2011 by Liz

Successful and Outstanding Bloggers

Let me introduce the bloggers
who have earned this official badge of achievement,

and the right to call themselves
Successful Blog SOBs.

I invite them to take a badge home to display on their blogs.

They take the conversation to their readers,
contribute great ideas, challenge us, make us better, and make our businesses stronger.

I thank all of our SOBs for thinking what we say is worth passing on.
Good conversation shared can only improve the blogging community.

Should anyone question this SOB button’s validity, send him or her to me. Thie award carries a “Liz said so” guarantee, is endorsed by Kings of the Hemispheres, Martin and Michael, and is backed by my brothers, Angelo and Pasquale.

Want to become an SOB?

If you’re an SO-Wanna-B, you can see the whole list of SOBs and learn how to be one by visiting the SOB Hall of Fame– A-Z Directory . Click the link or visit the What IS an SOB?! page in the sidebar.

–ME “Liz” Strauss

Why Your Request for Help Isn’t Getting A Response

April 26, 2011 by Liz

New Culture, New Thinking

Whether you’ve been on social web from the beginning or you just got here and whether you work for yourself, for clients, or an employer, if your goal is to grow your business or cause — and if it’s not, why isn’t it? — being able to spread your positive message is critical.

Social business and social media can business development, brand awareness, and marketing so much easier because of the people-centered, networking nature of the tools and culture. What drives social media and social business is the idea that people like to connect with and talk to other people.

The messages we share are important and vital to the causes we care about. Often they’re urgent and vital to the success of the projects and campaigns that we’re working on. Yet we need the help of our networks — our communities of colleagues and friends — to get them out, hopefully to take them viral.

So we put together an idea to spread, a call to action that our advocates and evangelists might talk about and share. The problem is that everyone is trying to be subject of the hour as much as we are and true advocates and evangelists are few. So we reach out further to find volunteers in hopes that they will help us as well.

Why Your Request for Help Isn’t Getting A Response

The problem is that we can get so wrapped up in the value of the “goodness” of what we’re doing that we can forget to pass that goodness on it with our request for help. We use the time to detail the “ask,” without letting the people we’re asking know how and why it’s about them to follow through on it. As a result, the request to help us with our cause, our launch, our contest, and sound selfish and leave folks wondering why they should take time to do it.

We can’t ensure a message with take off like wildfire, go viral, with certainty. It’s a combination of timing, connection, resonance, and a perfect match to the audience. Here are three reasons why a request won’t get much attention at all…

“Buy my stuff” / “help my cause” and “tell everyone” broadcasts. No one has time or resources to do something just because someone asks. It would be silly to do so and we’re not doing our work if we think just saying “buy now,” is enough. These days people get asked so much that lack of a compelling reason to act is enough to be an excuse to say “no.” And passing it on means that we’re only passing more “buy my stuff” noise to our friends.
“Do this because I / we / need you” to share this messages. Research shows that using “because” will raise your odds. But will that raise your odds enough? We’re bombarded by “calls to action” that are really “calls to help” so much so that the nonprofit world has a term called donor fatigue. Our response to such messages is directly proportional to our relationship to the person, business, or the cause that is asking. We can’t give our everything to everyone, can we? And you can’t keep asking every week.
“I’m shameless to ask / feeling guilty to ask / begging, so won’t you share this?” messages. Asking for a favor is a friendship action. If you feel shameless for asking, then you shouldn’t ask. If you don’t, don’t say that you do. Saying you’re shameless is asking me to be shameless with you. If we have a relationship of trust, you can tell me what you need and let me decide.

All three messages stop short. They literally leave out what’s need to connect in way that resonates. If we want the potential to go viral, we need that connection in a human to human way.

These messages ask the receiver to choose between helping out and interrupting, nagging, possibly irritating their own network of friends. That’s pressure that no one enjoys and it often backfires on the sender who may have had the best of intentions.

Very often when I get messages like these, I wonder whether the sender has considered me at all in what they’re asking. I want to reply with “Why should I promote yours and not the other ten I just got? I can’t spent my time or bother my friends promoting all of them.”

As they stand all three messages are missing one powerful piece that is crucial to taking a message viral – a connection to the person we’re asking to pass it on. To make it much more likely that your message will get a chance a long and viral run make the act of doing what you need about the people you ask not about you or your cause.

Be a hero by pitching in $1, http://hero.link [someone will sleep in a warm bed tonight]. Pass it on to heroes you admire.

When you make it easy and help folks like heroes for helping, they more often do.

How often do help and RT requests that make you feel proud to pass them on?

–ME “Liz” Strauss
Work with Liz on your business!!

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Tailoring Twitter: The ROI of Curating Content on Twitter

April 25, 2011 by Liz

What You Share Defines You

Last year, I started experimenting with curating content on Twitter. I had three good reasons. I realized that

Twitter was no longer an extension of blog, but had become it’s own thing. Like a new summer home where I met a new neighborhood of people, many of them didn’t know my background, my skillset, my expertise, or my interests. A twitter bio doesn’t do much to fill in that.
The weekly link post on my blog “The SOB Business Cafe” wasn’t as useful today as a filter as it once had been. Not every great post is evergreen enough to wait until Friday for sharing. And a single post collect such things needs to be targeted and niched well with a title that brings home their value. Rearranging that slot in that way would be turning it into a totally new thing. I had other ideas about using that space to feature members of the community.
Becoming a blogger had given me a way to keep up the writer’s discipline of writing every day — a habit that had built my skills and served me for decades. The idea of curating great content would give a way to keep up the writer’s discipline of reading great content every day — a habit that would build my skills and keep me current in an ever changing business environment.

To say it paid off would be an understatment. While reading for articles to share, I found new thoughts to consider and new ideas to write about. And like blogging, curating content on Twitter taught me more about relationships, social skills and building a network than I might ever have expected.

Here’s how I did that …

Build a Stronger Network by Curating Content On the Go

Don’t think for a minute that I’m exaggerating about the “minutes a day” part. I curate content during commercials on TV and while I’m waiting for people to meet me in a restaurant. At the risk of sounding like Dr. Seuss …

I curate in the morning.
Breaking out save articles without warning.
I curate on a break.
I curate eating cake.
I curate near the lake.
Sometimes I save an article to read and curate while I wait
for a meeting, a phone call, an appointment, or blogger date.
I curate especially during commercial breaks …

Two Ways to Curate on the Go

Actually, I’m not quite as obsessed as all that. But I do curate in the minutes that I used to just sit. Here are two ways I do that.

When someone shares a great article on Twitter that I don’t have time to read right then, I send the that article to my Instapaper account. When I find I have a few minutes to read a bit, I have a queue of articles that already have my interest waiting to be read. I share the ones I think serve my audience interests and needs.
I also have a list of publications — standard publications in my niche, writers who say thought provoking and useful things, and outliers who connect ideas in interesting ways. I’ve collected them into sets of bookmarks. About once a week I visit their websites to see what they’ve been talking about and share what I find to be the most useful of their content.

Sometimes I tweet what I find at that very moment. Often I schedule the content I curate so that I don’t binge tweet. I also think about when an article might be most useful to folks. So I try to post articles that require more reading time at night, how-to and building articles or on the weekend, and ways to perform better at work during the week. [I use Tweetdeck to schedule these curated tweets and the only tweets I schedule are curated tweets.]

The ROI of Curating Content on Twitter

The discipline of reading regularly and curating what I prized had more ROI than I’d ever have guessed. Naturally I got closer and more up-to-date with great content, but the return was far more than that. Here are the direct benefits that were a result of investing a few minutes whenever I had the time.

The content I curated defined me more clearly and differently to the people who follow my Twitter Stream. This single reason is huge. Don’t just be the “sales guy” be the “sales guy who’s up on the latest news and issues.”
That content began attracting people who want to read the content I curate. I am pre-selecting the Internet for them. Twitter used to be the back door to my blog. Now that new audience sometimes starts at Twitter and then goes to my blog to check out what I’m about.
When I keep what I curate consistent in content and quality, I find people share it often with comments and RTs.
When I credit the Twitter name of the person who wrote the article — rather than the magazine or blog — it often starts a relationship between us that wasn’t there before I tweeted that person’s work. Some of those relationships have now moved offline to collaborations. A couple of nice interviews have resulted and some upcoming coverage for an event is happening because of those relationships.
Offering great content from 8-12 other sources a day also makes it easier to share what’s good on my own blog without seeming a self-promotional jerk.
I’ve become far more familiar with the “personality” of the publications in my niche. I developed a good sense for each publication’s strengths, standards, and content preferences. i’m still surprised to find how infrequently some of the huge publications on the web update their content.
Curating content has kept me from staying stuck in the conversation fishbowl that can happen when we only talk with our friends. I’ve learned new points of view, new tools, new techniques, and new strategies from the articles I’ve read.

The ROI of curating content on twitter is the influence gained from incrementally staying in sync with the tools and the culture while still listening to the mainstream point of view. Those bits and articles that we take in from Twitter bring the latest from the self-sorted group. Those we seek out from traditional media bring the outside view. On the edges of each and in between them is where the new thoughts come through.

Curating content gets us to listen too.

The more we listen, the more we know. The more we know, the more we notice. The more we notice the more we can use to figure out what we need to know next.

How can you curate content to tailor Twitter — to make it faster, easier and more meaningful — for the folks who follow you?

Be Irresistible!

–ME “Liz” Strauss
Work with Liz on your business!!

Thanks to Week 287 SOBs

April 23, 2011 by Liz

Successful and Outstanding Bloggers

Let me introduce the bloggers
who have earned this official badge of achievement,

and the right to call themselves
Successful Blog SOBs.

I invite them to take a badge home to display on their blogs.

They take the conversation to their readers,
contribute great ideas, challenge us, make us better, and make our businesses stronger.

I thank all of our SOBs for thinking what we say is worth passing on.
Good conversation shared can only improve the blogging community.

Want to become an SOB?

–ME “Liz” Strauss

Leadership … It’s All in Your Head!

April 19, 2011 by Liz

The theme of SOBCon this year, The New Leaderrship and Loyalty Businesss, has me thinking, why do we work so hard to do what we do? … and how much of our success and leadership is in how we see ourselves?

It can’t be solely economic. We could find easier ways to put in a good day’s work for a good day’s pay.

It’s not just political. We can raise our station in life and our job roles by trying less visible, more traditional ways.

It’s a reaching out to leadership. Leaders are givers. Leaders give their learning, their loyalty, their love to build something lasting and solid with others that no one person can build alone.

Why do we choose the road less traveled, the rockier road that’s bound to be just that much harder if only because it’s not paved? In the end does that make us leaders or victims of the route we’ve chosen to take? At it’s core, it’s the “what” or even the “how” of what we do that makes a leader, but the “why.”

Leadership … It’s All In Your Head

Still, the calling to build something lasting and solid is simply a calling without the leadership thinking to fuel the “what” and “how” of making that vision a reality. To attract those other someones who help build that solid something a leader has to have the right “why” working. the right “why” is leadership thinking. Leadership is really all in our heads.

Did you ever notice that what people value most is what they give away?

Leaders understand that giving to others won’t get us what we not given to ourselves.

I have a friend who is a promiscuous truster. He extends his trust almost immediately to everyone he meets. He NEEDS to trust other people in order to get their trust back. His need to feel trusted gets filled that way. He’s often the victim of untrustworthy types find him attractive and find it easy to take advantage. He often burned, sometimes badly. My friend’s problem is that he doesn’t trust himself first.

The “why” he’s doing it is because he NEEDS to be trusted that is what undercuts his leadership.

Suppose that he decided (killed off all other options) to find himself trustworthy first?

That would simply be a change in thinking — all in his head.

He would move from possible victim to leadership.

If he found himself trustworthy, he wouldn’t NEED to trust other people almost immediately but he still could.
Now he would be doing it from a position of strength. Now he could trust almost everyone until he got to the untrustworthy takers. Now, because he didn’t NEED their trust (which he wasn’t getting anyway) he could smile and leave them alone.

Leaders own what they give away.

Doing that is all inside our heads. How is the leadership inside your head going?

Be irresistible.

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the Insider’s Guide to Online Conversation.

Tailoring Twitter: Get Busy Folks to “Get” Twitter in 2 Minutes Flat!

April 18, 2011 by Liz

I’m Too Busy for Twitter

Last I worked the social media station for McGraw-Hill Education at the National Conference of Teachers of Mathematics, a gathering of about 9,000 attendees. As it happens this attendee group is math teachers, school superintendents, math tutors, and people who build products for, consult with, and sell products to the education industry. Every administrator, every teacher, every editor, designer, consultant, sales rep, and presenter I spoke with has a huge job — days filled with helping others gain expertise and find knowledge, breaks and evenings filled with planning how to do that more effectively.

Sounds a lot like every client, customer, web publisher, manager, and business person I know.

I bet you know a few people like that too.

And I bet you’ve heard these words more than once, “I’m too busy for another social network.”

Here’s how I was able to change that view for over 90% of the folks with whom I spoke in less than 2 Minutes Flat!

How to Get Busy Folks to “Get” Twitter in 2 Minutes Flat!

My purpose for being at the event was to show every version of busy people how Twitter can make their jobs easier, faster, and more meaningful. Naturally, I’d start by asking questions and listening. The conversation would go something like this.

“Are you on Twitter?”:

“No. I’m too busy. I don’t have a smartphone. I don’t need another social network.”

“Oh, don’t I get that. Time is so important to all of us. By the way, you do this on your computer, whenever you feel like it. There’s no obligation to show up. Will you give me two minutes to show you how I think Twitter will make your job easier?”

“Okay I’ll listen for two minutes.”

“Let’s start with your job. What is your role in the world of mathematics?”

Then I’d point to a Twitter screen loaded to a hashtag … in the is case it was #mathchat And say, “let me show you what’s happening here.”

[click to enlarge image.]

I’d go on …

“All day long people who care about math post resources, questions, answers, ideas, insights, best practices and they tag them with this hashtag #mathchat so that other math folks can see them.”

I’d fire off a few examples and point to some in the stream, such as

The teacher who asked “Is anyone at a school that’s giving students iPads, I’m wondering how that works.”
Here’s two activities for the classroom.
Here’s an article on how a teacher made Calculus the most popular class in the school.
Look at that! There’s an event for middle school teachers in your state next month.
Yesterday I saw a tweet from a teacher who was looking for a video on nanotechnology for his students.
And did you see the Tweet right there, where @mheducation is offering their Math Apps for free during this conference? .

When I asked the question on #mathchat, why might a math person want to use Twitter, they said

So you don’t feel alone.
To get ideas.
To ask questions and get answers.
To get insights and best practices.
To connect with math people all over the world.

“And don’t worry about time. You don’t HAVE TO be there. Twitter is like this conference exhibit, the resources are available when you need them. They don’t come bother you. You go visit them when you can.”

The other things that’s really cool is that every week for one hour math people from all over the world meet at the same time under this #mathchat hashtag to talk math in real time — it’s like a mini math conference every week online — you can just listen in or talk and make friends who do what you do.

That’s when I handed them a sheet with the information from these two blog posts.

Tailoring Twitter: Does Your Twitter Profile Attract the Right People?

and

Tailoring Twitter: Building a Powerful Network that Fits You Perfectly

and some information on how to find a list of the most popular hashtags in their industry.

Now you see how a single hashtag can get right to the deep value of Twitter for almost anyone one.

How can you use this to tailor Twitter — to make it faster, easier and more meaning — for the folks you know?

Be Irresistible!

–ME “Liz” Strauss
Work with Liz on your business!!