It’s Like Open Mic Only Different Here’s how it works. It’s like any rambling conversation. Don’t try to read it all. Jump in whenever you get here. Just go to the end and start talking. EVERYONE … [Read more...]
How to Answer the Only Customer Questions that Count
Still The Decision Model Used well, this four-point definition/decision model can make your business thinking solid, swifter, and more customer-centered. An explicit description of our customer … [Read more...]
80-20 Rule of Customers: Stop Thinking 20th Century! Attract Only the Top 20%
10-Point Plan in Action Who’s Not Your Ideal Customer? I was sitting waiting for a friend in a San Francisco Bistro. The art designer at the next table was bemoaning his business clientele. He … [Read more...]
Bloggy Question 42: Responding to Comments
Who Are Comments About? For those who come looking for a short, thoughtful read, a blogging life discussion, or a way to gradually ease back into the week. I offer this bloggy life question. . … [Read more...]
Critical Skill 9: How to Have Positivity and Confidence Making Tough Decisions
Let Me Think about That . . . Life is a never-ending series of choices and decisions. Do I get up now or wait another minute? Do I sign this contract or hope for a better offer? Do I buy a new desk … [Read more...]
Great Find: One Click Clipart and Photo Searcher
Thinking-Intensive Image Searches When I’m looking for a specific image to illustrate a post, going to the usual sources can be a time consuming adventure that leads down a long path to nowhere. … [Read more...]
Let’s Help Delaney Find Great Books on Organizational Behavior
Dr. Kirk Doesn’t Want to Use Textbooks At Tuesday Open Comments Night, Delaney Kirk told us that she was going to teach her classes using business books — not textbooks. She asked our suggestions and … [Read more...]
Thanks to Week 163 SOBs
Successful and Outstanding Bloggers Let me introduce the bloggers who have earned this official badge of achievement, and the right to call themselves Successful Blog SOBs. I invite them to … [Read more...]
When Is Being Good Not Good for Business?
Good Isn’t Good Enough A good friend of mine is a designer. His ideas are good. His service is good. The artwork on his blog is good and the information is easy to access. Everyone I know thinks … [Read more...]
8:00 – Shannon Paul on Internet People and What They Do
The theme of SOBCon09 is the ROI of Relationships. Relationships with customers, employees, colleagues, coworkers, builders, contractors, developers, and CUSTOMERS — in the form of readers, buyers, … [Read more...]
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