Customer_Service Archives - Successful Blog

Technorati Has a NEW Home PageâMy Blogs Are Stuck Again

March 28, 2006 by Liz Leave a Comment

How many votes say this is a coincidence?

New Technorati home page today.

My blogs have been stuck for two weeks. One blog has lost 50 links in that time.

Businesses do such things as make shiny new displays and forget their customers, when they are looking for capital or looking to be bought.

Last time I talked to Janice, she said her email had been broken. I sure hope that Janice isn’t sick. OR WORSE that she hasn’t gone the way that Niall Kennedy went. I like Janice. She’s our only hope.

Technorati, when it works, is a tool that helps my brand and provides promotion. I don’t like it when it is broken. I don’t want David Sifry to tell me he’s looking into it. Neither does anyone else I know.

I’m trying hard to stay the nice one here. This is month seven.

–ME “Liz” Strauss

Janice Myint, It didn’t Work Right

February 1, 2006 by Liz Leave a Comment

I sent an email to Janice Myint at Technorati.

In it I included this link Dear Niall Kennedy and David Sifry and a statement that I have three blogs that are not working.

I awoke this morning to a reply it said.

> URL: http://lettingmebe.blogspot.com

That’s indexed fine:
http://technorati.com/search/%22people%20bother%20me%22

>
> Message:
> http://successful-blog.com/1/dear-niall-kennedy-and-david-sifry/

I see last ping at 2006-01-22 18:15:13

forcing a manual respider works – can you check your pinging?

Here I go again.
It seems the drill is check the last post for the URL in the header and pick up one line in the message. No need to actually read it.

I did reply to the sender with a complete list of the problems, but I don’t think that was help enough, consdering the circumstanstances.

I think I also will trackback this post to Ms. Janice Myint’s original post about her arrival. The quest to help Technorati Customer Service improve moves forward.

It’s not an easy job, being the nice one. . . . But someone’s gotta do it.
Everyone so wants Janice to succeed.

ME “Liz” Strauss