Liz Strauss at Successful Blog

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May 28, 2009

Accidents Happen … The Extreme Customer Service of the IT Man

ME Liz Strauss wrote this at 7:13 am

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The Wisdom of the LAN Specialist

We all have winning days that the world goes exaclty as it should. Business is fun and customers are a pleasure. Then there are others. On those days when it seems that nothing knows its proper order, life might be easier if we remember what this IT Man said.

Readers, clients, customers, family, friends, even the guy selling papers on the corner, it makes it easier if we show them the extreme customer service of the IT Man.

Do you believe in the wisdom of the IT Man?

–ME “Liz” Strauss
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8 Comments to “Accidents Happen … The Extreme Customer Service of the IT Man”

  1. May 28th, 2009 at 7:39 am
    Karin H said

    Belive in his wisdom? He’s our ‘mentor’ and we believe in mentor’s words, wisdom and example. And follow as best as possible.

    (Could it be that’s the reason my partner heard those same words when he accidentilly slightly hit a water pipe with his saw?)

    Karin H. (Keep It Simple Sweetheart, specially in business)

  2. May 28th, 2009 at 8:59 am
    ME Liz Strauss said

    Hi Karin!
    Yeah, the IT man has it nailed in my book too. I can imagine the possible responses to the water pipe scenario. That’s most certainly a time when customer love would pay off for real.

  3. May 28th, 2009 at 9:07 am
    Guillermo said

    100% True! The IT Man has it right!

  4. May 28th, 2009 at 9:14 am
    Jack Hayhow said

    There are ways of saying things that just stick. This is one of them - truth that makes you smile.

  5. May 28th, 2009 at 11:24 am
    Lori Hoeck said

    Jack has it right! The IT man’s writing does make good customer service stick in the mind better. And this is very well tied in to yesterday’s post.

  6. June 1st, 2009 at 11:28 am
    Greg said

    As one who works in IT, I can say he is spot-on!

  7. July 7th, 2009 at 5:02 am
    Open Loops 7/7/2009: Articles I Think Worth Passing Along—SimpleProductivityBlog.com— said

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  8. July 16th, 2009 at 2:17 pm
    The 4 Keys to a successful (re:profitible) Spa & Salon | Complexions Spa & Salon - Albany, New York said

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