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Accidents Happen … The Extreme Customer Service of the IT Man

May 28, 2009 by Liz


The Wisdom of the LAN Specialist

We all have winning days that the world goes exaclty as it should. Business is fun and customers are a pleasure. Then there are others. On those days when it seems that nothing knows its proper order, life might be easier if we remember what this IT Man said.

Readers, clients, customers, family, friends, even the guy selling papers on the corner, it makes it easier if we show them the extreme customer service of the IT Man.

Do you believe in the wisdom of the IT Man?

–ME “Liz” Strauss
Work with Liz!!

Buy the ebook. Learn the art of online conversation.

Filed Under: Customer Think, Marketing /Sales / Social Media, Successful Blog Tagged With: bc, Customer Think, Extreme-Leadership, Steve-Farber

Steve Farber and the OS!M

November 7, 2007 by Liz

Get Extreme

insideout logo

Making a commitment, taking a stand, being a leader takes a lot. Some days it calls for just that little bit more than we might be able to summon up. We look at our dream and wonder are we up to the challenge.

Steve Farber, SOB, says that’s when we find out whether we’re extreme leaders.

Pursue the OS!M

“There’s no such thing as leadership without that experience of that OS!M,” Steve Farber.

Yeah!

Since I saw that, every time I face that wall, I think “Oh yeah, I feel this way because, I’m an extreme leader.”

Great news! Steve is offering his audio series, Extreme Leadership: In Pursuit of the OS!M. as downloads for free. Can’t beat a price like that. Enjoy!

Steve was with us at SOBCon last year as I finish up the content plans for this year’s program. I’m hoping he’ll be with us again for SOBCon08 in the Spring. News coming soon.

I’m still at BlogWorldExpo.
–ME “Liz” Strauss
Work with Liz!!

Filed Under: Inside-Out Thinking, Motivation, Successful Blog Tagged With: bc, Extreme-Leadership, OS!M, Steve-Farber

SOB Business Cafe 09-29-06

September 29, 2006 by Liz

SB Cafe

Welcome to the SOB Cafe

We offer the best in thinking–articles on the business of blogging written by the Successful and Outstanding Bloggers of Successful Blog. Click on the title shots to enjoy each selection.

The Specials this Week are

No One’s Listening writes authentically about the decision to be heard, and yes, Yas, I do agree.

Anonymous No More

Extreme Leadership wants to know your story of greatness.

The Greatness Paradox

Seth’s Blog reminds us of what we once didn’t know, but always should remember.

Discovery

Carpe Factum asks whether your organization is suffering from severe lack of accomplishment.

Accomplishment Apnea

The Tlog has sound advice on protecting our hard work.

How to Stop People from Stealing Your Blog's Content

Related ala carte selections include

Ramblings From a Glass Half Full has a question about vocabulary.

Don Nice Guys Really Finish Last

Seb’s Random Thoughts outlines the good, the bad, and the ugly of a highly successful podcast series.

Podcasting - Start to Finish - In 10 Months

Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like.
No tips required. Comments appreciated.

Have a great weekend!

–ME “Liz” Strauss

Filed Under: Successful Blog Tagged With: bc, Carpe-Factum, Extreme-Leadership, Ramblings-From-A-Glass-Half-Full, Sebs-Random-Thoughts, Seths-Blog, The-Tlog

SOB Business Cafe 09-15-06

September 15, 2006 by Liz

SB Cafe

Welcome to the SOB Cafe

We offer the best in thinking–articles on the business of blogging written by the Successful and Outstanding Bloggers of Successful Blog. Click on the title shots to enjoy each selection.

The Specials this Week are

Converstations speaks of blogs and search engines.

Does SEO Even Matter Anymore

Extreme Leadership speaks of things usually reserved for springtime.

Customer Love is in the Air

Sometimes a metaphor show the way for us to Manage To Change. Don’t be afraid to follow that last link.

Putting Holes in Walls

Eat4Today knows what it means to have a dream.

The first step to a commitment

The Virtual Wire discusses how and whether standards, honesty, and integrity relate to legalities in business.

About Ethics in Business

Related ala carte selections include

Creativity never falters at the Carnival of Creators.

Carnival of Creators

Nektros calls it madness, but I see a well-deserved day of recharging brain cells with playtime before going back to work again.

A Study Day Full of Point and Click Madness

Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like.
No tips required. Comments appreciated.

Have a great weekend!

–ME “Liz” Strauss

Filed Under: Bloggy Questions, Business Life, Motivation, Outside the Box, Personal Branding, SEO, Successful Blog Tagged With: bc, Carnival-of-Creators, Converstations, Eat4Today, Extreme-Leadership, Manage-to-Change, Nektros, The-Virtual-Wire, ZZZ-FUN

Finding Your Frequency in Business and in Life

September 8, 2006 by Liz

I've been thinking . . .

I’d known him for 7 years when, in 1995, I hired him as my “partner-in crime,” and my intellectual sounding board. Officially he was a consultant on an internaltional venture.

That week he’d introduced me to my counterparts in the UK — 23 meetings in 10 days. After the last meeting, he suggested a leisurely lunch on the next day, before I left for Heathrow. . . .

We’re close friends, but I didn’t know about lunch.

Finally, I said, “Only if you show up. I don’t want to see the guy who’s been with me all week — I want the person I know.”

Lunch was at a small bistro. The fruit crème brûlée was spectacular. The wine was wonderful. The conversation was even more than I’d hoped for.

My friend had one way to be in business and another in real life. I suppose that’s not so uncommon. . . .

But that doesn’t mean it’s the best way. Does it?

Steve Farber, was working for Tom Peters way back then. Now he’s a leadership coach and author of Radical Leap and Radical Edge, a two-book narrative on extreme leadership and personal growth. He’s got words for what I was thinking and where I want to go.

In Radical Edge, the characters — Steve, himself, is one — call what I’m thinking of finding your frequency. They say these things about it in a scene over dinner.

“The first thing we have to do is find our frequency, find our station, the one thing that clearly expresses who we are at our core.”

“You have no business, no money no life without yourself right at the center.”

“I don’t know how much of that I could have accomplished if I hadn’t found my frequency.

Steve wrote the book, and he questioned the idea, “Human beings are more complicated than than that.”

He got this answer.

“Yes they are, But it’s not about finding your frequency by ruling out everything else; on the contrary, it’s about finding the frequency that includes all those other important values and ideals. The very act of trying to wrap it all up is what’s really important, because in order to do so, you have . . . define them, think them through, understand them to their core, and evaluate your life against each one.”

I can’t quit thinking about how much sense that makes. It’s the extreme added-value of relationships to really “show up” at the table. It’s the “authentic voice” of leadership, of being who I am I could argue that it’s what my gene pool was designed for.

Talk about finding a way to make a life, change the world, and have no regrets that you’ve used what you’ve got.

If you know what you value, you value what you have to offer.

 

I’m tuning out the static, to home in on my signal.

Can you hear me now?

Is this better?

Imagine what we can do when we can actually hear each other.

Liz's Signature

Filed Under: Business Book, Business Life, Motivation, Personal Branding, Strategy/Analysis, Successful Blog Tagged With: bc, Business Book, Extreme-Leadership, Finding-your-frequency, Radical-Edge, Radical-Leap, Steve-Farber

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