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Questions to Get Closer to You Question 25

July 30, 2010 by Liz

Get Closer to You

This is a series of questions, I don’t know how many. They are the ones I ask when I help folks get closer to their personal identity.

What are you NOT doing right now that is causing you to miss opportunities?

< I'll answer first to get things started. --ME "Liz" Strauss Check out the Work with Liz!! page in the sidebar.

Buy my eBook and your best voice in the conversation!

Related
Branding: 5 Ways to Help You Find Out Who You Are

Questions to Get Closer to You: Question 24
Questions to Get Closer to You: Question 23
Questions to Get Closer to You: Question 22
Branding: 5 Ways to Help You Find Out Who You Are

Questions to Get Closer to Your Brand: Question 1
You’ll find the entire series of Questions to Get Closer to you on the Successful Series page.

Filed Under: Bloggy Questions, Marketing /Sales / Social Media, Successful Blog Tagged With: bc, branding;-self-actualization, LinkedIn, opportunities, Questions-to-Get-Closer-to-You;-personal-identity

Stop Being Overwhelmed, Directionless, Too Busy To Think

July 26, 2010 by Liz

Perceived Productivity

cooltext443809602_strategy

Working with senior managers and social media practitioners I’m hearing on complaint all too frequently “I’m too busy to think.” It seems that just keeping up with what we need to do has become more than even deciding whether we should be doing it.

Do you see the irony in that?

It’s time to reset and start thinking again.

We need time to decide when a Yes and a No come calling.

1090436__yes_no_2

Stop Being Overwhelmed, Directionless, Too Busy To Think

When we’re feeling too busy to think, we’ve lost direction. It starts a cycle that will unravel any good thinking we might have done in the past. We’ve got energy and productivity, but lost sight of the strategy or outcome that guide our decision making. Without the end goal, we can’t accurately decide what’s moving us forward and what is not.

Catch yourself. Stop. Set a destination, a driving aspiration, something you won’t quit or call success until you reach it.

Make a commitment.

If you’re new at this, start small, but make a personal and professional commitment to a future destination and hold yourself and your team accountable. Get clear agreement on what that means.

I (we) will be ___ in the next ___ (days, months, or years)?

That clarified goal will let you know …

  • why you’re doing what you’re doing.
  • which relationships and offers align with your goals and which pull you off course.
  • how to separate the signal from the noise on your desk, in your work relationships, in your life online and offline.
  • where to spend your time in social media spaces. .
  • how to tweak opportunities to move you forward more quickly and efficiently.

Clarity comes from looking forward far enough that the noise of now doesn’t confuse us. Don’t think of defining your purpose in terms of now. Define a future destination worth investing in — even a small one — and get there with clear determination.

That determination will lead you to build the strategy, gather the right team, build the systems, and get out the message about what you’re doing.

Once you make that first decision, you’ll be setting your direction with more power and certainty.

What small commitment will make to yourself, your team, your business today?

–ME “Liz” Strauss
Work with Liz on your business!!

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Filed Under: Business Life, Marketing /Sales / Social Media, Successful Blog Tagged With: bc, Commitment, LinkedIn, Strategy/Analysis

When Someone Blindsides You With a Negative Blog Post

July 22, 2010 by Liz

cooltext443809558_authenticity

On a phone call last week, my friend, Zena Weist and I were discussing incidents such as the Motrin Moms and the Nestle-Greenpeace crises that happened last year or similar circumstances when a person or a group attacks another online.

That conversation reminded me of a negative blog post a few months ago that a fairly known blogger wrote using my name in the headline with two other key words as a obvious SEO ploy to get traffic. I say that because he ignored similar situations with other folks and didn’t attempt to ask me about the event. Nor did he respond to any conversation about it.

These sorts of confrontation can evoke a passionate response.

In the fast web culture, our senses get heightened by the idea that a wide audience of people we don’t know can be reading that bad press about us. It’s only natural to want to to set the record straight.

It’s at times like those that I try to remember this saying,

The more I want to run, the better it is that I walk slowly and with thought.
Passion rarely fuels grounded thinking.

Of course, a great social media team is hired to be mature and is prepared with a plan to handle a crisis such as those I just mentioned. But a knee jerk reaction can foil even the best plans. Realize that it’s happening. Often we sense a bad conversation before it’s really gone wrong. It might be our mood or the mood of the person we’re talking to. Unconsciously we rise to the bait and respond by making things worse.

So … Breathe. Before your hands touch the keyboard to respond realize that you’ve got a few minutes to go with your best reaction, not your fastest one. Take time to think of your best options. We can’t take back a bad response, but we can reconsider our options before we act like a jerk.

  • Own your part of what derailed. Apologize for your behavior not circumstances around you.
  • Diffuse any personal response you’re feeling before you respond.
  • See yourself on the other side of the conversation.
  • Find a way to say “thank you” for the information.
  • Don’t feel compelled to counter every point. Trust the people who know you to know what you stand for. Realize that some folks won’t listen anyway.
  • Get curious about finding common ground — make a goal to meet somewhere you agree. Ask them what they might do in your situation.
  • Live the example you respect. Choose thought-filled words that come from the heart.
  • Keep the conversation limited to the person who brought it and take it offline or private as soon as possible. If
  • In the case of folks who are simply inventing something to hijack your name, answer once, clearly and with grace. Then simply ignore the conversation or enlist your friends to set the situation straight.
  • Know the difference between a stampede of elephants and a flea who’s just irritating.

Of course, the best response is to be solid about what you stand for, willing to listen to questions about it, and open to other’s concerns. Then when things get confrontational, you can simply point out that the behavior, not the discussion, is inappropriate.

Have you ever been blindsided by a negative blog post? How did you handle it?

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the Insider’s Guide to Online Conversation.

I’m a proud affiliate of

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Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: bc, LinkedIn, negative post

Here’s How You Gain Customers As You Grow Your Product Line

July 19, 2010 by Liz

Be Visible, Be Focused

cooltext443809602_strategy

Mike and Larry (not their real names) had an idea. It was simple. When they came to me they had already figured out to enlist other folks by inviting them to be partners, experts, and heroes and their idea became a fabulous reality — a great first success. After their event, we talked about how to leverage their success into something longer and more lasting.

They had so many ideas! Their ideas were all over the place.

Whoa!

We stopped to take a strategic look at what was already at their door and where natural managed growth might go. We started with this model to guide the plan.

oldnewcustomer

  • [top left box] What is your core product / service? Who is in your core customer base? What was the form of your first success? Who are the customer you reached with your first success?

    Mike and Larry had developed an online webinar that had gained a huge following of fans — a core group of online small business folks, particularly pr and marketing people. We named them “old product” and “old customers” to remind us that we were focused on expanding both the product line and the customer base. Doing the same thing for the same people only leads to slow death

  • [top right box] How can you offer that same product to new customers? To extend the circle of people that attended the original webinar, Mike and Larry are offering it as an mp3 and a transcript. They may also use some as newsletter content and possibly later put it in a paid content subscription site.
  • [bottom left box] How can you keep serving the customers you reached with your first success? Mike and Larry have already started a second webinar series on a new question. They’re looking at new forms of the webinar, text versions of the same idea, a book, and offline events.
  • [bottom right box] How can you keep to solid path? Once we discussed how much bandwidth and risk it takes to veer away from a core audience and product niche, Mike and Larry agreed that the lower right box isn’t for them.

Ideas are good, but it’s hard to choose which will take you to the place you want to be, if you don’t know where you want to go. On the other hand, knowing where you’re going is irresistibly attractive.

All you need to get started is two questions: Who’s in your core audience and what is the first thing you will offer them?

I can’t wait to hear.

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the Insider’s Guide to Online Conversation.

I’m a proud affiliate of

third-tribe-marketing

Filed Under: Marketing /Sales / Social Media, Strategy/Analysis, Successful Blog Tagged With: bc, LinkedIn, models, Strategy/Analysis

Thanks to Week 247 SOBs

July 17, 2010 by Liz

muddy teal strip A

Successful and Outstanding Bloggers

Let me introduce the bloggers
who have earned this official badge of achievement,

Purple SOB Button Original SOB Button Red SOB Button Purple and Blue SOB Button
and the right to call themselves
Successful Blog SOBs.

I invite them to take a badge home to display on their blogs.

muddy teal strip A

the-crafting-chicks
communications-conversations
fastgrowth-advisors
shamable
vamostodos

They take the conversation to their readers,
contribute great ideas, challenge us, make us better, and make our businesses stronger.

I thank all of our SOBs for thinking what we say is worth passing on.
Good conversation shared can only improve the blogging community.

Should anyone question this SOB button’s validity, send him or her to me. Thie award carries a “Liz said so” guarantee, is endorsed by Kings of the Hemispheres, Martin and Michael, and is backed by my brothers, Angelo and Pasquale.

deep purple strip

Want to become an SOB?

If you’re an SO-Wanna-B, you can see the whole list of SOBs and learn how to be one by visiting the SOB Hall of Fame– A-Z Directory . Click the link or visit the What IS an SOB?! page in the sidebar.

–ME “Liz” Strauss

Filed Under: Marketing /Sales / Social Media, Motivation, SOB Business, Successful Blog Tagged With: bc, blog-promotion, SOB-Directory, SOB-Hall-of-Fame, Successful and Outstanding Blogs

Checklist: Opportunity Is Knowing Your Position on the Playing Field

July 12, 2010 by Liz

cooltext464169308_branding

Every commander knows that on the field of battle we want to be on the higher ground. Every brand manager, every business owner should really be thinking the same. In order to grow a brand and business, we have to know our position before we can advance.

Opportunity Is Knowing Your Position on the Playing Field

Position is relational. It’s part property — what we own. If we own more and manage more we become more visible, more audible, more amplified.

Position is part expertise — what we know and can do well. Keep learning. We’re constantly offered opportunities to learn new strategies, skills, and techniques. It’s also good to teach. Teaching builds position and visible expertise.

Position is part perception, packaging and communication — what others see. If we live the values we want to be, then people see, perceive, and know us as those values. Do you live and talk a clear message? Do you hear and encourage other people to pass on that message about you?

Position is part the networks and relationships — how we interact with the industry. Do you have a brand and a business that attracts others to you?

Use this checklist to build yourself a view of your current position.

where you stand Are you standing on solid ground? Is your foundation connected and stable?

  • as a player in the industry Who’s next to you? Who do you need to meet? Who’s irrelevant to where you’re going?
  • as a citizen in your customer, partner, vendor networks What sort of people value you? Who needs to know more about you?

where you’re seen Are you visible in the places that you need to be to meet the people you want to meet?

  • on the blogs, sites, webinars, and spaces online What does your web presence say about you? Do you only hang with people who do what you do? Do you only talk to people who buy what you sell?
  • at the stores, events, meetings, and campaigns offline Do you go out to meet people in person? Are you as social offline as you are online? Is your offline presence projecting the same image of you? Do you show up before and hang around after you speak?
  • in the books, mail, email, and videos sent out about you Do you have a presence in print and video? Should you? Do you need a newsletter?

where you’re heard What’s being said? Who is listening? Who is talking about you?

  • when you speak, talk, visit clients. Do you initiate contact with new people in the networks you want to reach?
  • when people talk about you. Do you know what people say about you?

where you’re investing How do you invest your expertise and time?

  • when you offer your energy, advice, help, or service Do you share your expertise with the right people at the right times? Who wants to be you? Do you keep your promises, answer questions, and offer your best consistently?
  • when you claim your success Who knows what you know how to do? Who should?
  • when you grow How often do you connect outside of the network of people who do what you do?

Think through where your brand and your business is right now. Find a question that stopped you, that made you think longer than the rest. Work that first. Once you’ve worked most of them through, you can plan a campaign that truly leverages your position, plays to your skills, and advances your position toward higher ground.

Position is all opportunity. Knowing where we stand lets us see the possibilities of where we can go.

Which question offers the most opportunity for you?

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the Insider’s Guide to Online Conversation.

I’m a proud affiliate of

third-tribe-marketing

Filed Under: Marketing /Sales / Social Media, Personal Branding, Successful Blog Tagged With: bc, brand strategy, LinkedIn

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