5 Sure-Fire Ways to Break the Promise of Your Brand

April 10, 2006 by Liz 9 Comments

Brand YOU Common Sense

All of this Brand YOU conversation really does come down to common sense. In order to make a strong place for yourself in the world of business, you need to know yourself. You need to capitalize on your strengths and shore up your weaknesses, to find ways to let people know how you add value, and to think deeply so that you can speak to the unique assets that you bring to everything that you do.

Being able to do those things puts you ahead of most folks–if you keep the ideas in perspective–because most follks don’t quite understand the concept of brand versus product or store. Keep in mind your brand is a promise you make. Not everyone will take you up on it. Some will look for you to break that promise. One day, in some way, you probably will.

5 Ways to Break the Promise of Your Brand

Here are 5 sure-fire ways to break the promise of your personal brand.

1. Build a brand on what you wish you were instead of what you are. You’ve taken time to build a brand. You’ve gathered the attributes and strengths that you want people to see as yours. But they’re really just pipe dreams–wishes instead of realities. Your promise was made on false pretenses. People recognize soon enough when you’ve oversold yourself. They see it in what you can’t do. You not only lose your brand. You lose any credibility you might have had. It’s exponentially higher, if not impossible, to win back trust, than it is to earn trust you never had.

2. Crack under pressure. Sail along smoothly as a calm and charismatic leader until the chips get down, then lose it all and fall apart. It doesn’t matter whether you whine and shake, or yell and stammer. Lose your humanity, your leadership skills, your sense of humor and your brand is lost right with them. You broke your promise when it counts.

3. Change with the weather. A brand is a promise that you’ll always be there–you, the you that folks have come to know. Your coworkers and business relations don’t want to get to know you every time they meet you. They want a brand they can believe in. Consistency is a cornerstone of any brand. If you’re not consistent you don’t have a brand. Folks don’t make promises with the wind.

4. You don’t believe you. You know what you want to be, and in your heart you want to be it. You just don’t believe you ever will. If you don’t believe you, why in the world would I? It’s not good business to bet on a promise that starts with I’m not so sure, but I want to try.

5. You think Brand YOU is an entitlement. Whoa! Slow down cowboy. This isn’t a rodeo, and you don’t have the silver buckle yet. You see Brand YOU isn’t really about you at all. It’s about the customer, and the customer is every person who is NOT you–the folks you work with and those you serve. Brand YOU is merely a way of communicating to them what you stand for in shorthand so that you can get on to the relationship of working together with some common knowledge of each other as already established ground. The promise should be that you’re there for THEM.

Just like any broken promise, no personal brand at all is better than a broken personal brand.

Turning Brand YOU Upside-Down

Now that you’ve identified your personal brand and you know what it’s there for. It’s time to turn it upside-down. It’s time to add the most crucial part of it. ME–Well, me the customer. The customer is the reason you made a brand in the first place. The customer is the one who lets you know what your brand really is.

Now Brand YOU becomes Brand YOU & ME. Two is a lot more fun. Just wait I’ll show you why and how.

–ME “Liz” Strauss

Brand YOU–Capitalize on Your Strengths

March 14, 2006 by Liz 7 Comments

Know Your Product

Your personal brand communicates your unique value in ways that others understand who you are. Developing a personal brand is a process that takes time and requires investment. Your brand develops as you develop self-awareness. You have to know your product to communicate its values–in this case. your personal strengths.

Identify Your Strengths

By the time we reach adulthood, most of us have a sense of our strengths and of our weaknesses. It’s hard to get through school and get a job without having some idea of what they might be.

But few of us actually take time to determine our most outstanding assets – our highest proficiencies, our core competencies. We often discount the things we’re best at because they come to us naturally. Thinking that everyone can what we can, we tend to undervalue our natural talents. Take a moment to ask yourself questions such as these to find your strengths.

What am I asked to teach others?
What responsibilities are delegated to me?
What kinds of meetings and tasks am I asked to lead?
What special skills do I have that others rely on?
What parts of my job would be hardest to fill?
What traits make me a valuable member of the team?
What are the things that only I can do?

Remember don’t overlook your great personality or that talent you have at organizing a project map in 30 seconds flat. Just because it’s a personal talent, doesn’t mean it has no value. The people that you work with rely on it–so count it as a strength. Not everyone can do what you can.

Capitalize on Your Strengths

To build the strongest brand, once you know your strengths, capitalize on them to make them stronger. Play to your strengths in what you do. Determine how each strength meets a specific need of the job market. Marketers call this naming features and benefits. People call this naming problems and solutions. The market has a problem or a need. I have the strength or skill set that meets that need. I’m the person for the job.

A written version of one of my skill feature and benefit statements might look something like this.

I have core competencies in teaching others to be detail-oriented champions of accuracy. That means that any work under the care of those I teach is assured to be error-free, saving the company the time, money, and embarrassment mistakes can cause.

Do yourself the favor of writing down your skills and strengths and naming the market need they meet. The act of writing out theses feature and benefit statements to define your personal brand or the brand of your business causes you to put your value into words–to internalize it, to make it your own.

Internalizing your strengths and how they meet needs in the workplace puts you in the best position to talk about your strengths when the opportunity arises naturally within the workplace.

Being about to talk freely and naturally about how your strengths meet the needs of others is a strength in and of itself–don’t forget to write that one down once you conquer it.

When you can do that, you will be fully capitalizing on your strengths. You’ll no longer need to verbalize your brand. You will have started living it.

–ME “Liz” Strauss

Building a Personal Brand–YOU

March 13, 2006 by Liz 12 Comments

What Makes You Unique?

Mark Twain used to say that everyone talks about the weather, but no one does anything about it. People do a lot of talking about things like branding too, but I’m not sure that many know what to do about that either. A brand can seem as nebulous as the weather . . . how do you get your head around what a personal brand is?

I can just about hear my uncle Everett saying, “Personal brand, what are you talking about? I’m not a pair of shoes, and I don’t care what you say, I’m not for sale at any price.”

Ironically, that remark is a branding statement if I’ve ever heard one.

What a Personal Brand Is

Uncle Everett underscores the idea of a personal brand well and articulately – he communicates who he is in a way that others believe in it.

Your brand is you and all you are and ever will be. It’s your uniqueness, your skills and abilities, your image, your traits, and your potential. Your brand is how you as a person will fill a need in a way that no other person can.

Everything about you contributes to your personal brand – everything you say or don’t say, what you wear, your tone of voice, the look of your space, the look on your face, the way you shake hands. The quality of your work is an immense part of your brand, but not, by any means, all of it. Even there it matters whether it’s on time, done with friendliness, with teamwork, with innovation and flexibility.

Forging a Personal Brand

From Uncle Everett’s bald head to his baggy pants, his love for the Chicago Cubs and his fierce devotion to his family were all easy to see.

To forge a strong personal brand takes self-awareness. Think deeply so that you can do these things well.

Identify your strengths and your weaknesses.
Capitalize on your strengths.
Find valid ways to make your weaknesses irrelevant.
Determine how you uniquely fit a job market need.
Describe and define that unique fit as your personal brand.
Determine how your image can communicate your brand.
Complete the “big idea” by checking all that you do supports your personal brand.

Sounds like a lot, but the closer you get to refining it to the smallest detail, the more credible your brand will be. Why? Because you will be living it. A personal brand is what you ARE, not how you act.

Everett knew that being who you are is a bond with the community. It the basis on which all relationships are forged. Being any less and you’re only a bad facsimile of what you could be. Your personal brand can be the strongest advantage you bring to your business life.

Be brand YOU and you’re the only one. No one can compete with that.

The best way to promote your business is by living your brand.

–ME “Liz” Strauss