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3 Things I Discovered About Marketing From My Customers

April 23, 2013 by Rosemary

By Chris Nosal

Over the years, going through various systems, methods, and education on marketing, I’ve come across a lot of information on the topic; much of it subject to debate, criticism, and even being completely contradictory (which made it hard for me to decide what to do, and what not to do).

However, one of the biggest things I’ve learned in marketing and working with people, is that successful marketing often comes down to just a few basic principles that, while often overlooked, make perfect sense when you think about them, but you can only learn them by listening to the people you’re serving.

But if you’re like me (and so many other marketers out there), you’ve gotten so wrapped up in trying to learn all the latest, greatest, and best “techniques” and tactics” that you were never able to see the basic reality of marketing itself.

And in this post I’d like to share with you 3 simple strategies that transformed my entire business:

1. Focus On Creating Great Products.

We know that our products and services are, ultimately, the only reason we make money, and they’re what we get paid for, yet I’m forever amazed at how many marketers take the element that is at the CORE of the success of their business, give very little time or attention to making it great for their customers, and are often content to sell mediocre products, as long as their marketing is good.

We live in the social media age, and if you want to get a good reputation, and to have a thriving business, your first priority needs to be on focusing on the core moneymaker in your business, which is your products; plain and simple, if you put great products in front of people, they will pull out their wallets.

2. Start By Building Trust.

Everywhere I look, I see hype and sensationalist claims; people shamelessly bragging and throwing hype in your face about how great their products are, and while this worked at one time, before the rise of the internet, when 4 or 5 people were doing it, and you had time to listen, now we hear this propaganda so many times a day that we just tune it out, and all these claims just blend into one big pile of noise.

If you want to stand out with your readers, start by talking about why you created your products, educating readers on the features of your product, and teaching readers how your product is going to benefit them. If you really want to stand out, build a loyal following, and get noticed, start by focusing on creating an intimate relationship with your customers.

3. Be Passionate About What You Do.

Whether it’s Mahatma Gandhi, Martin Luther King, or Steve Jobs, people get behind someone who has a VISION, because they see how that vision will benefit them, and the world, and want to see that vision fulfilled. That’s the real secret to building a lasting business that works.

When you inspire people with a vision, you give them something they can get behind and support, and instead of just pitching a product, you’re building an emotional bond with people, and connecting with them on an intimate one-on-one level, which is a THOUSAND times more powerful than just trying to convince someone to buy something they don’t already want so you can make money.

No matter what you do, you need to make sure that you’re doing something great, because once you’re gone, no matter how much money you’ve made, you can’t take the money with you, and you can’t get back the time you’ve lost once it’s gone.

Remember what I said at the beginning of this post; the people you’re SERVING.

Your job and focus in marketing is not to make money, it’s to serve people, and if you follow this formula, the money will come naturally as a result of the service you provide.

So make sure you don’t become a slave to money, and that you use your life doing something you’re passionate about that helps people.

When you follow this formula, you’ll find that not only does it make you successful, but it also provides the added benefit of helping others, giving your life real meaning, and enabling you to make the most of every moment of your life.

Remember that if you truly want to be successful in marketing or business, it starts with focusing on making the biggest possible difference you can in lives of the people you help, doing what you love with your life, and you’ll find that everything else falls into place naturally.

Author’s Bio: Chris Nosal writes about various self-help, personal development, and learn some interesting new marketing strategies at his personal blog. You can also read his blog to get more free advice, connect with Chris, or download his free marketing eBook.

Filed Under: Customer Think, Marketing /Sales / Social Media, SOB Business, Successful Blog Tagged With: bc, customer-service, passion, product development, trust

5 Steps To Create a Solidly Successful Online Product

August 19, 2011 by Guest Author

A Guest Post by
Rahil Muzafar

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We know that almost all products, no matter how good or bad they are, have a certain life cycle, and once a product has ran its lifecycle, the business needs to modify, innovate, or even create new products to survive. So, whether you are an old online business or a new one, you can benefit from having a step by step course-of-action for product creation, because you will need it sooner than later.

Online businesses should not be treated differently from their offline counterparts, as far as product creation is concerned. In both cases, the businesses have to come up with a product, or service that some customers are looking for, while expecting some rewards (AKA profits) for doing so. The only difference is probably in the nature of the products, for example, in cyber world, even a website that offers a very basic service like accumulating news on a specific topic at a single platform is still a product, regardless of how profitable or unprofitable it turns out to be.

Following are five basic steps that you should adhere to, when creating a new online product, regardless of how small or how big the product is supposed to be.

Step 1 – Idea

First step in product developments of all sorts is the idea, whether it is unique or just inspired by an already successful business model. The idea for an online product should be based on solving an unattended problem or a particular need of Internet users. Mindlessly copying some get rich quick schemes with the purpose of earning some extra income doesn’t really stand for an idea.

Remember that the web might appear to be already cluttered by all types of business, but a little out-of-the-box thinking will reveal many untapped markets, however you will be able to see these opportunities only if you are not driven by “overnight riches” dreams.

Step 2 – Scrutinizing

Next step is to brood over the idea, while considering all aspects. This phase is very important, still most entrepreneurs, in sheer excitement, neglect this very important step, and go straight from idea to development phase. It’s important that you take some time and wait for the excitement to settle down, only then you will be able to see the glitches in your plot. Once the initial excitement fades out, you will see that it’s not really a walk in the park.

Step 3 – Marketing Strategy

Some businesses devise a marketing strategy after the product is ready. Ideally, you should be wearing your marketing hat even before you get into the development phase. Having a marketing strategy, or more importantly the target market in mind will help you come up with a product/service that caters to the specific type of customers you are going to target. Thinking from the perspective of a marketer will give you an idea of the cost, and profit margins. Otherwise, it’s quite possible that once you’ve invested your time or resources in the product development, you will discover that you aren’t left with enough money or resources to invest on marketing.

Step 4 – Product Development:

Once you’ve mulled over the idea a number of times, and devised a marketing plan, it’s now time to develop the product. This should be easy, because you’ve successfully gone through the planning phase.

When developing product, think of your customers, and what they’d be looking for, and not what you’re looking for.

Step 5 – Test Marketing

Before you go full throttle with your marketing strategy, you must do the test marketing. Test marketing is quite the same like the actual marketing, but on a smaller scale, while targeting a small test group. Thanks to the Internet, you can use the power of social media to identify your target customers and check the initial response. If it’s good, you should set the wheels in motion, and if they are finding faults in your product/services, be thankful that you’ve avoided a bigger setback, and get back to make necessary changes before launching the final product into the market.

Rahil Muzafar

—-
Author’s Bio:

This article was contributed by Rahil, who is an Internet Marketer, specializing in making available discounts (like this) and coupon codes (click to see) opportunities. At his website, you will find all kinds of coupon codes and discounts, from hosting packages to stuff like 4inkjets or 123inkjet. Feel free to avail these deals to save on popular online products.

Thanks! Rahil!

–ME “Liz” Strauss
Work with Liz on your business!!

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Filed Under: Marketing /Sales / Social Media, Strategy/Analysis, Successful Blog Tagged With: bc, LinkedIn, Marketing /Sales / Social Media, product development, Strategy/Analysis

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