value Archives - Successful Blog

Setting Goals for Your Business Website

June 9, 2009 by SOBCon Authors 3 Comments

goal-posts This is the question you should be asking yourself every day:

How effective is your website at achieving the goals you have for your business?

If you do not know the answer, it may be because you have not set your goals properly. Do you know what the purpose of your site is? What are the benefits for you and your business?

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Lets take a look at these questions, and potential answers.

Your website should position you as an expert in your field. Perception and reputation are everything to your potential customers and clients. Having a website that effectively conveys that expertise to your visitors improves your visiblity in the marketspace, your credibility as a business-person, and begins to build trust in your products/services.
Your website is a starting-point for the identity of your brand. It is a starting point because it is impossible to control all aspects of your brand identity anymore. Your customers have blogs, forums, and Twitter now – where they can and will discuss your product’s price and quality, your customer service interactions, even your advertising strategies.
Your website expands your marketspace beyond yesterday’s geographical boundaries. Depending on the products and services that you offer (shipping may be a consideration) you can now offer the services of your business to a global audience, not just the people within a few minutes’ drive.
Your website is a tool for expanding your list of potential clients. Due to the expanded nature of the marketspace and the rapidly growing number of people who do their research online before making a purchase. Having an e-mail capture/site registration application on your site can help you to build a list of self-selected potential customers.
Your website is a venue for providing value to your market before you ever make a sale. E-books, white papers, product reviews, service explanations – all of these marketing tools can be made available throught your site. For free, or for the price of an e-mail registration. When your visitors see your site (and your business) as value-added then doing business with you is an opportunity, not a risk.

Does your website do these things? If not, do you need help putting them in place? Let us know how we can help.

Bring Wine to the Picnic

April 21, 2009 by SOBCon Authors Leave a Comment

Another brilliant observation from Chris Brogan:

Conn Fishburn from Yahoo gave me a great analogy for thinking about social media marketing when we spoke at IBM’s Research Headquarters in New York last year. He said, “Bring wine to the picnic.” In this case, Conn was talking about the idea that if you show up and try to market, people will be frustrated and will shut you out. Instead, if you bring something of value to people, they’ll be more likely to accept you…

Bring Wine to the Picnic

At this picnic called social media, what people seem to want the most is information they can use. The information might be entertaining, might help them with their job, might do something to give them a sense of value. Whatever the case, in the social space, people consider the sharing of information to be one form of ready relationship currency. Let’s talk about others.

10 Ways to Build Relationships Before You Ask for Anything

1. Comment on and reply to other people’s observations, posts, and ideas. (Sometimes, just retweeting someone’s status message in Twitter is a gesture that matters to people.)
2. Share good information freely, such as pointing to great blog posts or articles.
3. Make virtual introductions when you see obvious like-minded people who could do to know each other.
4. Create useful media like blog posts or ebooks or videos that help people.
5. Find mutual interest points and talk about them. (Bonus points to you if they’re off-topic from your business needs, like talking about the Red Sox or Barbecue.)

Leaving a comment on a blog is an excellent way to say what you think about the content of the blog you have chosen to read. Commenting is becoming part of the conversation. People comment, or write a blog post about the topic themselves, because something they read interested, motivated, angered, intrigued or just plain made them happy. So why does there seem to be fewer and fewer comments on blogs these days?

Blogs with huge readerships, the “A-Listers “ have no problem getting comments. People comment there to be seen engaging in the conversation, challenging the ideas contained in the post and promoting their own sites. We don’t question that A- List bloggers input great value and knowledge into the blogosphere. I’ve gone to many other blogs that also provide great information and insight but have small readerships and very few comments. I wonder why?

There’s been some conversation lately around the issue of the value of comments. There seems to be a trend towards less commenting and more posting of links, for example, on Twitter. This isn’t new. I’ve seen the topic come and go. I keep wondering about this the longer I blog and the more I read.

I read a lot of blogs and comment on few. I’ve been thinking about that lately. At times I believe I don’t have anything of value to add to the conversation or I’m intimated by the other comments. Sometimes I have too many to read and not enough time so I just tweet the link. I know that when I receive comments on a post I wrote I feel like they add value and I truly appreciate hearing what others have to say. I enjoy and learn from the conversation.

What is the value of a comment to you?

from Kathryn Jennex @northernchick

photo credit: Linda Cronin

5 Keys for Positioning Your Successful Blog

November 4, 2008 by SOBCon Authors 1 Comment

Last week we talked about how you can drive a successful business through your blog and without being a salesperson. Today we will go over some of the steps that you can take to position yourself as an expert and your blog as a valuable resource.

Remember, while the goal is to increase the presence and reach of your blog in order to grow your business, it is not all about you. It is about getting positioned properly to showcase your customers and how their problems were addressed successfully.

Creating Value as an Authority

Use your blog as a platform to communicate value. What benefit do your readers get from coming to or subscribing to your blog? Is that benefit immediately obvious? Is there a suggested path that readers can take to find the information that they are looking for? Also write about your customers and vendors, featuring them as the hero of the story. They will spread that story around for you.
Use offline resources as well as online. Newspapers, while losing circulation (and, increasingly, any objectivity or relevance) still have some readers, and may be your only method of introduction to the less-than-savvy consumers that are not frequent blog-readers.
Offer your services as a speaker. Your local Chamber of Commerce is an ideal resource for networking and exposing yourself to the business community. The Chamber is always looking for speakers and presenters at a variety of events. Your presentation should focus on an aspect of the business market that showcases your knowledge and expertise, but not your business specifically. For example, if you are a motivational speaker or job coach, you could give a presentation on employee morale and how its ups-and-downs affect productivity and the bottom line.
Become active in your trade association. There is an association for nearly every industry and professional service. Get involved. Go to the meetings, volunteer to lead a group or head up a project. Get to know the movers and the shakers, and learn from them. Soon your knowledge and credibility will be at a point where you can offer to teach courses or give a presentation at a regional or national conference.
Cultivate a different presence. I am not advocating crazy or risque attire, rather something that sets you apart from the rest of the pack. Everyone has a business card, you can hand out CD-ROMs, or flash drives, or something else particular to your industry. Computer-related items are particularly useful for adding value to your marketing, as they can include links to your blog, your portfolio, and other examples of your online presence.

I happen to know that the SOBCon crowd is particularly innovative – and I invite you to share your own positioning tactics. What would you add to this list?