Successful Blog

What Juliann Grant Said … About Creating Futures

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A community isn’t built or befriended,
it’s connected by offering and accepting.
Community is affinity, identity, and kinship
that make room for ideas, thoughts, and solutions.
Wherever a community gathers, we aspire and inspire each other intentionally . . . And our words shine with authenticity.

The Faraway Future

We place a goal and set off to our future. But as we travel, questions, roadblocks, and unexpected problems interrupt us. Choices and decisions fork the road, muddle our clear path and diffuse directed our thinking. How do create our futures?

Here’s what Juliann said . . .

. . . somehow I always find the right information from the right person at the right time. Something about being aligned with our purpose, and being a little fearless in our exploration (HT to Richard Reeve) that opens up the right doors. It is very helpful to have a core group of people to trust and get continual feedback on our personal and professional development. What you have laid out is precisely what good leaders must do to build their vision around the future they desire to create.

Juliann Grant from a comment on November 13, 2008

A successful and outstanding blogger said that.
–ME “Liz” Strauss

SOB Business Cafe 11-21-08

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SB Cafe

Welcome to the SOB Cafe

We offer the best in thinking–articles on the business of blogging written by the Successful and Outstanding Bloggers of Successful Blog. Click on the titles to enjoy each selection.

The Specials this Week are

Career Renegade introduces the once-in-a-lifetime manifesto.
The economy has just served you up a big, fat opportunity! In fact, you may never get an opening like this again. A chance to make a bold change, take a shot at doing what you love, and not be judged for trying. You’ve got a once-in-a-lifetime window here created by a once-in-a-lifetime event.

Just Creative introduces secrets to the cutting edge of blogging.
Although these tips may sound common sense to some, for others it isn’t (hence the secret)… If blog owners implemented these 7 tips, their blog would certainly have an edge over the competition – The funny thing is, so many blogs don’t!

Presentations Zen introduces us to Tim Brown’s ideas about playing.
I often associate at least one aspect of play and playfulness with the old Buddhist idea of the beginner’s mind (or child’s mind). That is, in the child’s mind there are infinite possibilities, but in our adult mind (one filled with habits and routines) there often seems to be few.

Barbara Ling introduces us to our inner eagle and our inner turkey.
In other words, we might be eagles at heart, but if our circumstances plops us down among a flock of turkeys, we had better know how to happily peck for seeds with the crowd too.

Technosailor
The saga of cheatsheets and reference sheets continues with this outline of the hot new WordPress 2.7 which will be released soon. . . .

Termed “Crazyhorse” at the beginning of the cycle, the WordPress admin is the result of complete thinking outside the box, research and user testing. The concept began as “Let’s throw everything away that we assume to be proper and correct and see what we can come up with when we have no preset conditions”.

The result is a semantically, aesthetically and structurally different WordPress than you’ve ever known before. This is not your grandma’s WordPress!

Related ala carte selections include

Random Good Stuff introduces . . .

Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like. No tips required. Comments appreciated.

–ME “Liz” Strauss

Will You Tell Me About Being Brilliant?

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It’s not being smart.

Brilliant is far beyond smart. A brilliant person is so because of character, intelligence, wit, wisdom, creativity, ethics. With me it is the same as being in the presence of beauty. Your mind knows you have witnessed something great.Your heart reacts.
SashaKane told me that.

Brilliant is bright beyond belief. So bright in fact, the glare can hurt your eyes if you stare at it directly. Brilliant is sooooo sexy. . . . brilliant, awesome, overwhelming, intense: words that are often used too frequently away from the power of what they mean.
Elizabeth Grattan knows brilliant obviously.

Stopping to savor each word, I squint and can’t help smiling.

Rose said, Brilliant means the ability to see things in new ways and to find relations between seemingly unrelated ideas.

The connecting is brilliant. We know.

Human Folly said, Brilliance means something spontaneous & beautiful with a slice of genius.

I’m thinking every 8-year-old has a slice of that. Right?

Randy added this bit, far enough ahead of the curve that it shines for all to gaze at in bewilderment.

We gaze in bewilderment . . . awe.

A single drop of water doesn’t seem much.
Then it freezes and holds the light while it thaws.
Brilliant.

It’s a second. It’s a glimpse.
It’s a momentary catching of the light.

Ever been brilliant? Bet you have.
Will you tell me about being brilliant?

–ME “Liz” Strauss
Work with Liz!!

Which Social Media Apologies Rebuild Trust?

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Not All Apologies Are Equal

In relationships, things go wrong. Person to person or in business, mistakes and missteps can be life changing. A wrongly placed word or deed can bring in question what had gone without thought. Suddenly trust, integrity, honesty, sensitivity, authenticity and the core values that connect us are tested.

Mistakes. No human enterprise or individual gets by without making them. We might not mean them. No harm might have been intended. Yet, we’re not harmless — we can cause hurt or damage by the way we behave. How we respond when we do, is what makes a leader.

In a business relationship recently, my property was mishandled. When I asked about it — when and how it happened — the representative said something like this …

I hear you. We’re sorry it happened. We’re looking into it, but I doubt we’ll ever know the exact sequence of events. Can we move forward now?

Not all apologies are equal. I’m not the only one who wouldn’t call that an apology.

An apology that deflects attention, that says “I regret it happened,” is not an apology.
An “I’m sorry” that doesn’t own the damage done won’t rebuild trust.
An incomplete apology is a missed opportunity to build a stronger relationship by learning from what went wrong.

Apologies that Rebuild Trust, Relationships, and Reputations

Mistakes. No human enterprise or individual gets by without making them. We might not mean them. No harm might have ever been intended. The fact remains, we’re not harmless — we can cause hurt or damage by the way we behave. How we respond when we do, is what makes a leader.

Meet a mistake with trust, the mind of a learner, and a truly other-centered apology and a newer, stronger relationship can be the result. To offer a relationship-building apology, we have to show up whole and human — with our head, heart, and purpose reaching out to fix the bonds that we’ve broken.

No person has lived a life without once behaving badly. Apologies can connect us on that point. A relationship-building apology includes many parts and a whole human behind them.

  • a statement of regret …
    I’m sorry.
  • ownership of the act and responsibility for the outcome …
    I behaved badly … It was may fault this happened.
  • acknowledgment of hurt or damage …
    It made you feel small … It broke your — … It lost you business.
  • a promise for better behavior in the future …
    It won’t happen again.
  • a request or or statement of hope for forgiveness or renewed trust …
    I hope you can believe in me.

Apologies are about admitting human error. If you worry about saying the wrong thing, write it down and offer a choice the other person a chance to read it or listen while you do. The point is to be human and mean what we say.

Keep the apology simple. Don’t use an apology to move other issues forward. Save other conversations for other days.

Never lose the opportunity to apologize.
Never take that opportunity away from someone.

Which Social Media Apologies Rebuild Trust?

In the online world, every mistake has a potential for magnification. Every word has millions of opportunities to be misread. The ability to apologize with grace and respect can build respect, relationships, and reputation. In a trust economy, the apology is a powerful form of communication. Simply said and complete, a sincere apology shows respect, inspires confidence, and makes a great step toward rebuilding the trust to move forward.

Here are five well known social media apologies …
Dell’s 23 Confessions
A Commitment On Edelman and Wal-Mart
JetBlue Launches Cross-Media Apology Campaign
Turner Broadcasting Apology Letter
Motrin

In your opinion, which social media apologies rebuild trust with the community?

–ME “Liz” Strauss
Work with Liz!!

30 Twitter Apps We Actually Use and 140 After That

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At Open Comments this week, we talked about the Twitter Apps we find most useful and most fun to use. If you are a Twitter maven, you’ll see immediately that this is not a comprehensive list, but as a maven, you’d also know that many apps do the same things. At the end of the list I’ve included a reference to a longer list for you.

It was a fast conversation that brought together the best Twitter Tools of the group. Hope they help you tweet in style.

Are your personal favorites on the list? Feel free to add the best in the comments if they’re not here.

–ME “Liz” Strauss
Work with Liz!!
Image: ADOdesign

What Glenda Watson Hyatt Said … About a Smile

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A community isn’t built or befriended,
it’s connected by offering and accepting.
Community is affinity, identity, and kinship
that make room for ideas, thoughts, and solutions.
Wherever a community gathers, we aspire and inspire each other intentionally . . . And our words shine with authenticity.

A Smile Is a Powerful Tool

If only positive things happened, we have no worries about what other people were thinking, what could go wrong, or what the future might be bringing. We’d also never learn about strength of purpose or facing down adversity. No one has courage every minute, but when we need courage, a smile can be a powerful tool.

Here’s what Glenda said . . .

“What do you do when people are looking at you?” Being in a wheelchair with an obvious physical disability, people look or stare most times I head out my front door. Generally, I take deep breath, hold my head up, slap on a smile and carry on! Most times it works. . . .
Glenda Watson Hyatt from a comment on April 22, 2008

I so believe in the power of positive thinking. Sometimes it does take some effort, like slapping on a smile when I don’t really feel like it. But, when I am truly in the zone of positive thinking and being grateful, amazing things happen!

Glenda Watson Hyatt from a comment on April 20, 2008

A successful and outstanding blogger said that.
–ME “Liz” Strauss