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Keep Your Eyes Focused on Global Expansion

December 2, 2016 by Thomas

smartphone-695164_640With the recent American presidential election in the books (or seemingly so despite some recount efforts), many U.S. business owners will have a keen eye on where President-Elect Donald Trump takes things in 2017 and beyond.

Will there be opportunities for some U.S. companies to eye new business around the world under Trump’s leadership? Will some foreign companies be looking to partner with American companies on global projects? Lastly, will the dollar find strength worldwide with a new leader in the White House?

What seems like so many questions and so few answers right now is exactly the case.

If your American business is thinking about global expansion, would the next year or two be the time to go for it?

Knowing When to Pull the Trigger

So that you are better suited to know when to consider expanding worldwide, keep your eyes on the following items:

  • Conditions on the ground – First and foremost, know the conditions in any country you consider doing business in. What are the economics in that area? Are there any political issues now or down the road that could impact businesses there? Have companies been leaving in droves or coming in droves? Knowing the metrics involved in any area you may want to expand to is crucial, especially for your financial well-being;
  • Are you ready to expand? Along with the conditions on the ground globally, you need to know if you and your brand are ready at this time to expand. Although that may seem like a difficult proposition to gauge at times, it is nonetheless an important one. If you are leaning towards global expansion to Dubai, Shanghai, Brazil, Russia, China etc. it is important to be ready when you actually pull the trigger on such moves. This means not only having the financial ability for such a move, but also being able to market and sell your brand overseas. If you are a little behind the eight ball when it comes to marketing, advertising, search engine optimization (SEO) etc. be sure to get those matters worked out before any possible expansion. The SEO matter is especially important due to the fact millions and millions of consumers turn to company websites and social media pages for information. If you are not meeting consumer needs in such areas, your brand and ultimately your wallet or purse will suffer for it. Reaching out to a SEO company in Dubai or similar business can put you on the right track for both website and overall business growth;
  • Necessary manpower – Finally, if expansion possibilities are on the horizon for you, do you have the manpower to push forward with them? Even though many companies in recent years have gone to more automation in handling daily business tasks, you can never truly replace the needed human element. As a result, making sure you have enough hands available to meet the needs of consumers is critical. If you’re an American business opening new offices overseas, you may very well end up hiring all locals to staff the places. Among the advantages in doing so is locals know the culture and speak the language of that given country and/or region.

Only Expand When Absolutely Sure the Time Has Come

As you ponder the possibilities of global expansion in 2017, make sure to give yourself as much information as possible.

In terms of getting that data and properly analyzing it, you should be sure of the following:

  • Having updated metrics with which to work with – How a country or countries did financially and politically even six months ago could have changed rather quickly up to now. If you have contacts on the ground, even better;
  • Having a website that continues to draw traffic – If your website is continuing to grow in terms of traffic (especially overseas traffic), study that data. It can tell you a number of things about potential for overseas growth. Use your website analytics to help forecast if moving to one or a number of places makes sense financially;
  • Having your brand front and center – Lastly, even though you want as much information about possible overseas expansion, you also want to give consumers (current and potential customers) reason to want to do business with you if you expand. By using blog content, press releases, videos, social media and more, you can do just that. Spreading the message when you are ready to expand is critical to successfully achieving such growth.

As an American business owner, when will you decide it is time to expand your boundaries?

Photo credit: Pixabay

About the Author: Dave Thomas covers business and marketing topics on the web.

 

Filed Under: Business Life Tagged With: brand, business, expansion, SEO, world

Get More Social in 2017

November 30, 2016 by Thomas

twitter-292994_640What would you say about your company’s social media efforts up to now?

If they have been helping you land new business, by all means keep up the efforts.

On the flip side, if your social media efforts have been less than stellar, do you plan to change course in the New Year?

Being a social media dynamo in today’s business world is nothing short of a necessity.

If your business is pushing itself on social media, it stands a good chance of getting noticed. If it is doing little or no social media promotions, the overall results for your brand can be damaging.

With that being the case, do you plan to get more social in 2017?

Social Plans for the New Year

Given there are many benefits and advantages of using social media, are you taking advantage of any and/or all of them?

For starters, social media gives you an opportunity to engage with consumers, something all businesses should jump on.

In today’s business world, more and more companies are dealing remotely with customers.

As more walk-in types of businesses become harder to find, consumers are oftentimes having to deal with automation, computers, and of course ordering goods and services online. With less of a one-on-one touch, businesses and consumers can meet in the world of social media.

By engaging with current and prospective customers on sites like Facebook, Twitter and Instagram (there are more out there to look at), you can get the pulse of what people are saying about your brand. You can also help those in need of information and/or solving issues when it comes to your brand or industry.

With that in mind, is it time you put more effort into social media heading into 2017?

If the answer to that question is yes, here are a few pointers to help you:

  • Mission – For starters, clearly define what your mission is with social media. Is it to engage with consumers? Are you only interested in having a social presence because the competition does? Does social media seem like a necessity to keep in touch with the consumer world, seeing what it is saying about your brand? Clearly defining your reasoning for being social in the first place is where you need to begin;
  • Efforts – If you’re a small business, you may feel you don’t have the time and/or resources to devote to social media. That line of thinking can prove very detrimental, so try and avoid it at all costs. Even if you have to outsource your social media efforts to make them work, do it. Having social experts manning your social networking needs is perfectly fine; though make sure you hire someone (or a company) with social media experience. There is much more than just posting a few messages each day or week. You should track and analyze (see more below) where you’re doing well and not so well on various social sites. Also look to see what times prove most opportune to engage in social media.

Always Stay Positive

  • Engagement – Although it can prove tempting to respond in a negative manner to consumer comments on your social pages, don’t do it. Given your online reputation goes a long way in determining how much business you ultimately get, coming across as juvenile and/or nasty in social interactions is bad. For starters, it makes consumers wonder if you truly care about them. Secondly, it gives your competition an opportunity to seize upon, painting you and your brand in a bad light. Find a way to make a negative social interaction turn positive for your business;
  • Results – Last but not least, be sure to gather and understand the results you are getting with social media. To simply post blindly and not know if you’re making inroads or not is not productive. Also use your social sites to survey consumers on different aspects of your business. What do they like? What don’t they like? Are there practices you need to do more of (or for the first time) that you are not presently doing? Lastly, should you be focusing on one or more social sites to get the best results? Knowing where to zero-in on instead of spinning your wheels will benefit you and consumers at the end of the day.

If social media has been a bit of a foreign concept to you up to this point, will that change in 2017?

Photo credit: Pixabay

About the Author: Dave Thomas covers business topics on the web.

 

Filed Under: Marketing /Sales / Social Media Tagged With: brand, business, outreach, promotions, social-media

Is Your Business as Productive as It Should Be?

November 25, 2016 by Thomas

business-841174_640If your business isn’t as productive as it should be, can you put your finger on the reason or reasons why?

For too many business owners, that problem is one that can ultimately cost them more than just money. It can ultimately lead to hanging a closed sign on the front door permanently.

So, how productive would you say your business is these days?

Being productive doesn’t just mean churning out products and/or services.

It also means giving your customers the best service possible, putting your employees in position to succeed, and showing investors (if applicable) why they should continue to support you (not to mention invest in you).

With that being the case, how productive is your business as you take it into 2017?

Business Productivity Comes in All Shapes and Sizes

In order for your business to keep productivity as a main staple, keep these pointers in mind:

  • Customer service – First and foremost, is your customer service as strong as it should be? Even if your products and/or services are top-notch, you can’t overlook the importance of customer service. When it comes to customer service, you have to always be better than your nearest competition. Keep in mind that customers today typically have numerous options when it comes to shopping; so many times you are not the only game in town. In order for you to stand out from the crowded field, your customer service efforts must resonate with customers. Go above and beyond the simple customer service initiatives, allowing you and your brand to grab and keep their attention;
  • Employee tools – Unless you are running a one-person show, you rely on your employees’ day in and day out to deliver for you. As such, it is imperative that they have all the resources necessary to be successful. From the latest in technology to educating them on how best to market and network in and out of your business, give them what they need. If that means taking a little extra time to find the best tools and/or spend a little more in money, certainly consider doing it. Whether their needs involve audio dictation for your business or countless other necessities that make time management more effective (see more below), give your workers as much assistance as they require. Remember, the goal when all is said and done is to give your customers more for less. When you allow your employees to get more done in a shorter amount of time, it is a win-win for both you and those doing business with you.

Time Management Can’t Be Overlooked

  • Time management – When it comes to running a productive business, time management is a huge factor. Stop for a moment to think about you and your customer needs when you play the role of consumer. The last thing you want is to be kept waiting for products and/or services. When left to do so, you might simply walk away, never to come back to that business ever again. The same oftentimes holds true for those consumers doing business with you. Most consumers expect to be waited on in a timely manner, along with that time being used wisely. If your time management efforts are coming up a little short, work on improving them sooner rather than later;
  • Customer feedback – Finally, do you truly listen to your customers? If the answer is yes, that is definitely something to be proud of. Unfortunately, too many businesses turn a deaf ear to those they are supposed to be taking care of. As a result, they can oftentimes end up losing those customers after a short period of time. Make sure you try and answer your customers’ questions whenever and wherever possible. If this means doing occasional surveys, do just that. In many cases, providing a little incentive (discounts etc. on products and/or services) will prod customers to take a few minutes to answer your questions.

When all is said and done, business productivity is essential to your company’s success.

Stop and see if you’re truly being as productive as possible as a business.

Photo credit: Pixabay

About the Author: Dave Thomas covers business topics on the web.

Filed Under: Business Life Tagged With: audio dictation, business, customers, time-management

Are You Clicking with Your Online Clientele?

November 23, 2016 by Thomas

iphone-410324_640While there are some consumers willing to do anything and everything it takes to avoid the Internet, many individuals simply couldn’t do without it.

Even though that latter group doesn’t necessarily live on the worldwide web 24/7, many of them do use it regularly each and every week. While some use it mostly for entertainment purposes, many others utilize it for browsing and ultimately purchasing goods and services.

In the event you are a business owner looking to attract more customers (what business owner wouldn’t be?), the Internet is one of if not your best resources.

If you have not been putting the worldwide web to use as of late in attracting more business, definitely give that a second thought as you head into 2017.

Using the Internet to Your Advantage

While there are myriad of ways in which you can put the Internet to work for your brand, here are some ways to best click with clientele (both current and prospective):

  • Blog – If you do not have (or are basically not using) a blog to reach consumers, that should definitely change. Your blog is not only a great marketing tool, but it is all but free to use. Unless you are paying professionals to write copy for your blog, you can basically start and market a blog at no cost to you or your business. Even though you do not need daily blog posts, be sure to keep the blog as fresh and informative as possible, giving consumers a reason to view it. This will also help you stay relevant with search engines, especially Google;
  • Mobile app – Do you have a mobile app? If not, this is another resource that your business should not be without. Do your research regarding the different app development companies out there, seeing which one may best suit your mobile app needs. With the right app in your corner, your mobile marketing options can soar over time, something that any business owner will be more than happy to have happen;
  • Social media – Just how social are you online? With the right social media plan in place, you can take your business to new heights. Just as with a blog, you do not need to be on social media 24/7, but you can’t do it only on occasion, figuring a little here and a little there will get it done. Not only is social media good for promoting your brand, but it gives you a window into what consumers are saying about both your company and competition. Lastly, social media allows you to get in touch with consumers whenever and wherever you want. That flexibility is like having a marketing program that is 24/7/365.

Selling Products and Services

  • Online store – If you haven’t thought about an online store up to this point and time, reconsider that in 2017. With an online store, you can sell goods and services 24/7/365. In doing so, you can see your revenue stream increase on a regular basis. If you do go with an online store, make sure it works from start to finish. The last thing you want is having frustrated consumers get stopped at checkout etc. In the event this happens, they may very well not return;
  • Website – Last but certainly not least, how beneficial is your website to those consumers looking to visit and use it? Just having a website is not enough in today’s digital age. Make sure your site is as beneficial as possible to current and prospective clients. Reviewing your site regularly will help you work out and remove any kinks etc. Remember, your site wants to rank as high as possible on Google and other search engines, so it needs to be clicking on all cylinders in order to draw consumers to it.

If you have not been clicking with online clientele up to this point, a New Year starting soon is a perfect opportunity to change things.

Photo credit: Pixabay

About the Author: Dave Thomas covers business topics on the web.

Filed Under: Customer Think Tagged With: apps, business, clients, online

4 Tips for Better Marketing Results

November 16, 2016 by Thomas

microphone-639192_640As a business owner and/or marketer, how would you rate your marketing game?

If it is coming up short of the desired results, do you have a plan in place to change the direction it is headed? In the event you do not, will you sit idly by and watch competitors reap the rewards of your inept marketing abilities?

Unfortunately, some businesses do just that.

They try to market their products and/or services, but ultimately come to the conclusion that they can’t for this or that reason. As a result, the competition gets rich off of them.

So that you do not end up kicking yourself for what effectively are bad marketing practices, stop and listen for a moment.

You can in fact turn things around if you’re so determined.

Don’t Settle for Second-Rate Marketing Initiatives

If the time has come to turn your marketing initiatives around so you can win a little bit more, remember the following four tips:

  1. Goals – First and foremost, what are your goals with your marketing program? Having clearly defined goals is crucial in order for you to succeed. If you’re a small business, you probably have some roadblocks in your way at times, notably your marketing budget. That said it does not mean you can’t accomplish satisfactory results. With this year almost in the books, now would be a good time to review what you set forth as far as marketing goals for 2017;
  2. Listening – You may think you are a marketing whiz (perhaps you are to one degree or another), but it never hurts to listen to others in the profession. If you have a marketing team in your office, have regular meetings to iron out where the marketing initiatives are headed. You might also find this great marketing podcast of great benefit to your endeavors. Such podcasts can provide a plethora of good marketing information like trends in the industry, where consumers have their heads at these days, why social media can never be taken for granted etc. There are more and more marketing podcasts, videos etc. on the market today than ever before. As such, you can learn lots of good information, information that you can then take and apply to your marketing strategies. While it is perfectly fine to think you know just about all there is to know regarding marketing, keeping your ears and eyes open never hurts.

Networking with Other Marketing Pros

  1. Networking – It is one of the proven ways of getting new business leads, yet so many businesses (and marketers for that matter) drop the ball all too often when it comes to networking. As a result, they miss out on some golden opportunities to secure new business. While your marketing budget may be tight, you should do all you can to attend valuable marketing conferences etc. Even if you have to meticulously pick and choose which ones to attend, do it. The door is open to potential new business at each and every conference, trade show, chamber of commerce event etc. Make those doors open even wider by attending and solidifying new business leads;
  2. Hiring – Last but certainly not least, are you hiring the right marketing talent at your business? In some cases, the answer to that question may be no. If you are not, that needs to change sooner rather than later. Take a look at what some of your competitors are doing when it comes to those they hire. Where are they getting these hires from? What kind of opportunities are they giving them to succeed in their careers? Knowing what winning marketing pros want from a business etc. is something you can never take for granted.

With 2017 just around the bend, take the time now to make sure your marketing goals for next year are ready to rock.

If they’re not, you could find yourself on the outside looking in when it comes to adding more business.

Photo credit: Pixabay

About the Author: Dave Thomas covers business and marketing topics on the web.

Filed Under: Marketing /Sales / Social Media Tagged With: brand, business, marketing, podcasts, social-media

Securing the Needed Education to Finance the Right Career

November 11, 2016 by Thomas

leave-364178_640If you take a moment to look at where your career is currently headed, are you happy with what you see?

For many individuals, today’s job challenges are not always so much tied to employers not offering them. In fact, it is oftentimes a case of not having the necessary qualifications to meet the needs of companies.

Although some individuals will have each and every qualification needed, they will still be turned down. In the end, the majority do find work when properly qualified.

With that in mind, what are you doing to be as sure as possible that you will get the career you want and deserve?

Are You Properly Qualified?

So that you have all the qualifications deemed necessary to get the job and ultimately career you want, make sure the following are checked off:

  • Attitude – First and foremost, do you have the right attitude when it comes to the job search? Unfortunately, some individuals go into a job hunt feeling like they are all but entitled to a position. In the real world, however, that attitude won’t get one too far. When you have the attitude that exudes positivism, you stand a much better chance of being where you want. Take it from the approach of things work out for a reason, but you’re going to stay positive no matter what;
  • Education – When it comes to your educational background, are you as educated as is deemed necessary? Whether looking for an accounting degree, acquiring an online master of science in finance degree, perhaps a communications degree, be sure to get what you need. Although hands-on training goes a long way in whether or not you get the position you seek, your educational background certainly can’t be discounted;
  • Skills – As you look at the skills you currently possess, are they enough to get you in the door for the interview of your choice (see more below)? In an ever-changing world, recent skills can prove outdated in a short period of time, so never assume what you have is enough. Also take the time to look at your overall social skills, notably as to how you act online and offline. When it comes to the former, more and more employers are looking at prospective candidates (along with current employees), checking to see what they say and do on social media. It would definitely behoove you to be as professional and cautious as possible. Never lash out socially about a current or former employer or co-worker.

Positive Personality is Always Worthwhile

  • Personality – Whether it is in the workplace or outside of it, a positive personality should always be by your side. In the workplace, customer service is always a focal point, something that can determine how successful (or not for that matter) a business can be. If you are in a current job or interviewing for one (perhaps both), make sure your personality comes across as positive. As for outside the workplace, being personable pays dividends too. Always keep in mind that you never truly know who you are talking to at many times in your life. As a result, a general discussion in a coffee shop, restaurant, doctor’s office etc. could in fact be with someone you will refer to as your boss one day;
  • Goals – Finally, for both your sake and the sake of any employer you work for, having goals is crucial. Yes, some employees just go through the motions in the workplace on a daily basis. For whatever reason or reasons that is, it really doesn’t help anyone, notably the worker. By being ambitious and looking to accomplish more in life in terms of your profession, you will stand out in a positive way for all to see.

If you feel like something is missing in your career i.e. enough education, the right position to grow in etc. will you do something about it today?

Photo credit: Pixabay

About the Author: Dave Thomas covers business and personal growth topics on the web.

 

Filed Under: Personal Development Tagged With: business, career, degree, development, growth

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