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5 Ways Charity Events Can Benefit from Social Media

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5 Ways Charity Events Can Benefit from Social Media

The world can be cruel, with natural disasters destroying cities, famines facing whole countries, wars killing parents or taking away their livelihood, or just social and economic issues that create a set of difficult challenges. It is through a sense of responsibility in the welfare of our fellow man that we do something to change lives, hopefully for future generations.

Social media and networking have changed the way charities are handled, and especially how they gain support from potential donation pools, company sponsors and even government agencies. On a basic level this is done just by getting the name of an event out onto the Internet where people can see it and share it. This will usually bring people to the event itself, and sometimes alert the press that it will be going on.

But there are other ways that large charity events can be benefited through social media marketing.

1. Expanding the Role of Local Volunteers Within Networks

Any mega event is going to have to have a wider base than just a single city. If you are hosting one, you probably have volunteers in various cities, some major, as well as connections with philanthropists and activists either nationally or internationally. These people can have an incredible impact on your campaign, and through social media they can all assist in spreading the word from where they are.

Giving them free reign to develop their own method of social media for the event will give you an impressive workforce that can be brought together and harnessed for maximum efficiency. This method can also be used outside of the event for your organization year round, keeping people informed in their specific region of events, and just keeping up with current issues and needs.

Tip: Use local hashtags to find and enroll volunteers as well as to keep them engaged.

2. Connect with the Community, Not the Cash

It can be easy to feel yourself falling into the trap of focusing on donations from an event or cause more than the cause itself and the people who support it. With a non-profit that is struggling to remain active while giving significant help to whatever need, this is understandable. But if you lose focus of your community, you will lose momentum and eventually fall flat.

Make the effort to stay tuned in to what your supporters are saying. Communicate with them and keep them up on the goings-on of both your organization and the wider effort itself. Include them and they will return the favor. If you lose that connection, you will lose everything.

Tip: Use Slack to keep engaging with your community and team. Alternatively you can use a self-hosted alternative MatterMost (a cloud hosting would be an affordable option to host a community)

3. Inspire and Empower Through Networks

Don’t think of your social media work for your event as the end-all. What you are trying to do is not create a one-stop place for information, but to inspire people to share, and empower them to get involved in their own way. Your campaign is a spark that will light a fuse, which will then cause sparks all the way down the line in other networks.

Create a passionate network with people who are dedicated to your cause. Then, use your ingenuity to light their interest further, empowering them to get really involved with spreading the word. Watch them do so, giving that same spark to others, who give it to others and continue to pass it on. You might even be inspiring their own events.

4. Communicate With Personal Connections

Never forget the importance of one-on-one contact with people involved in your community. Maintaining personal connections, keeping the lines of communication open and staying directly linked is extremely important. Even with a mega event, you should have a way for people at any level of participation to contact you and receive a response. You also have to regularly communicate with those who are more heavily involved, such as running specific campaigns or smaller events in other areas.

Social media makes this easier. Regular emails, social networking pages like Facebook and Twitter, and even Youtube videos are all ways to keep that line going. Having local branch pages of your non-profit from larger cities you are involved might also help to keep it from becoming too overwhelming from a single source.

Tip: Use Hootsuite to use most of your social media accounts from one place.

5. Use All Your Tools

Relying on one single social media tool can be dangerous. Simply because you are trying to mobilize a greater force using a paltry arsenal. You have to take into account all that you have at your disposal in order to best reach people.

For example, email lists are extremely helpful for long term communication. It allows you to regularlyu update your entire community, and gives them a chance to learn about what is going on in their own time. Sites like Facebook and Twitter are good for real-time updates and regular communication one on one with users. Blogs are good for in depth explanations of events, coming changes or press associated with your cause.

Tip: Sharing programs like Google Drive or Zoho can be a simple way to give access to projects by group members without having to rely on constant email attachments.

Adapting to Technology to Make a Difference

Over the coming years we are sure to see further changes in social media, networking and sharing that will further expand out ability to connect with causes and events. But for now, there are plenty of ways that you can mobilize long and short term support using these methods.

Post image by Stefano Mazzone under Creative Commons

Nurturing Business Relationships: Interview with Tej Kohli

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Business relationship building is art, one you cannot really do without if you are interested in career building, building an effective team, managing your brand, and discovering new growth opportunities for your business.

Blogging is all about relation building too: In fact, it’s more about being social than about creating content, so mastering digital business relationship building is the key to blogging success.

Tej KohliI was lucky enough to catch up with one of the best-known global entrepreneurs Tej Kohli, Chairman of Kohli Ventures, and ask him a few questions about relationship building. I have also added my own tips on how to apply this advice to blogging and the digital world:

Why are good relationships important in business?

Without a good relationship between trading partners, the business will not prosper.

Just like a strong  marriage , integrity and expectations of the other party in business are key to a successful and long lasting relationship.

How to develop business relationships? What are the basic principles?

In business, it is important to build up a relationship over time and not  jumping straight into the deep end.

Basic principles are to agree on each others expectations and a code of conduct and communication between the parties. Be clear on the financial terms between the parties from the very start, to avoid confusion later.

This is very important in the digital world too: Relationship building should not be measured in numbers and months. It’s a long-term process where, obviously, the rich gets richer. It’s hard to start but it’s well worth it!

How and why to develop global business relationships?

Any start up businesses always has the potential to grow globally whatever the product. If it is run with financial discipline, entrepreneurial flair and vision and a strong work ethic is how to make it globally.

Global growth can give the business a stronger back bone in terms of negotiation power.

Should the team be involved in developing off-company business relationships. If so, how?

For sure, as these relationships lead to creating new business contacts.

The best way of building a strong business is through referrals coming from satisfied customers and partnerships.

There’s has been a lot of debate about intra-company social media policies and I am always saying: If you want your employees or team members to be your company ambassadors, allow them to be on social media!

How can Internet technologies improve business relationships?

With dematrialisation, demorcitaisation and digitilisation we are now able to reach the masses with a click of a button.

Social media, business reputation profiling and marketing with a targeted approach to selected audiences, can all be done through the Internet – it saves time, money and manpower.

We live in the exciting times: We can build global business and international partnerships and events from home. Not leveraging those opportunities means missing out! I want to thank Mr Kohli for setting such a great role model for us all. I hope you are inspired!

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Is Your Online Marketing Connecting with Consumers?

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Watering can and word business drawn on a blackboard concept forNo matter the product or service you are marketing, connecting with consumers is always your top priority.

In today’s challenging economic conditions, connecting with consumers is as important as ever.

Face it; many consumers have myriad of choices of where to buy their goods and services from, so your marketing efforts need to stand out from the pack, especially when pitching the public via the Internet.

With that in mind, are your online marketing efforts truly connecting with today’s consumers?

Use the Internet to Make a Connection

In order for your online marketing efforts to hit a home run with consumers, you need to cover all your bases.

These would include:

  • Email marketing – Although some marketers have pulled away from email marketing to some degree or another, countless others still rely on it to state their cases to consumers. If you’re using email marketing, keep the messages short and sweet. Keep in mind that consumers are typically bombarded with pitches from marketers and businesses on a daily basis, so don’t add to the frustration they sometimes feel by getting yet more marketing messages in their in-boxes. Also make sure your pitches come across as informative and worthwhile, not just looking for a sale and nothing else. Lastly, leave a positive but not over-bearing call to action to end your message;
  • Mobile marketing – More and more marketers are putting their time and efforts behind mobile marketing. With this version of marketing having exploded in the last few years, mobile marketing is a great means to reach consumers in an instant. Whether you are marketing real estate, legal services, vehicle maintenance products and services, home furnishings, children’s products, or hundreds of others goods and/or services, mobile is where it is at today. Mobile marketing gives you a great opportunity to reach shoppers when they are in the decision making process. You should also use your mobile opportunities to offer consumers discounts and rewards programs, both of which are likely to encourage them to make a purchase or two. Just like with email marketing or any other form of marketing, don’t be over-bearing when it comes to trying to make a sale;
  • Social marketing – Marketers who shy away from social media are leaving themselves without one of the best means with which to reach consumers. Your social efforts should be concentrated on the major players in this market, among which include Facebook, Twitter, Instagram, LinkedIn etc. Keep in mind that you may not be even marketing a product or service per se, but instead an invitation to attend a seminar, conference, open house etc. LinkedIn is a great venue to do just that given the countless professionals using the site on a daily basis. Also be sure to regularly engage consumers on your social media sites. Unfortunately, some marketers pay little or no attention to their social venues, thereby missing out on great opportunities to market their brands. You, on the other hand, should not be one of those marketers. When consumers come to one of your social venues with a question about a product or service, engage with them as soon as possible. Your ultimate goal should be to send them away satisfied with your time and efforts, leaving them with the idea of doing business with you. Lastly, always stay positive on social media. The last thing you want to do is to get into a negative conversation on a social venue, a conversation that could ultimately end up hurting your brand;
  • Being a good listener – You might stop and ask, why is being a good listener part of my marketing needs? Simply put, those businesses doing too much talking and not enough listening are typically the ones struggling to make inroads with consumers. With millions and millions of consumers flooding the Internet, take a few moments to step back and hear what they are saying. What do they need? What do they like and don’t like about your industry? How can you be their go-to brand? These are but a few of the questions you should be mulling over and having answers for. As great as your marketing campaigns may be, it is listening to the consumer that ultimately wins you the prize, most notably their business.

Photo credit: BigStockPhoto.com

About the Author: Dave Thomas covers marketing topics on the web.

Picture More Business When You Use Video

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Schoolboy standing in front of a blackboard with a bright idea lHow often does your brand turn to video in order to spread its message?

If the answer is infrequently or even never, then you definitely might want to reconsider such thoughts.

When it comes right down to it, video can do myriad of positive things for your brand.

So, are you ready to give it a try?

Put Your Brand in a Positive Light

Start by looking at what resources you will need to put together not just one, but a series of videos tied to your brand.

One of the necessary resources will of course be someone to shoot the production. The question then is, do you do it in-house or do you outsource such needs to providers like a video production Orlando and others in the business?

If you opt for the first choice, you can save your business some money. In the event you want to outsource the video needs, while you will be spending additional money, you stand a better chance of getting a higher quality video production. That is unless of course you have hired someone (or even a team) of video production experts.

From there, you need to determine what your video message will say.

You may opt to make it rather simple, touting your product or service as the best one out there for the consumer.

On the other hand, you may choose to profile your company itself, including your team of employees.

Lastly, you might go in the direction of a video that demonstrates current happenings in your respective industry.

Whatever the choice may be; put 100 percent time and effort behind it, knowing that you are giving your brand a chance to shine in front of countless eyes.

Another important piece of the puzzle is how you can set your video/videos apart from the competition.

Differentiate Your Brand from the Competition

With more businesses turning to videos these days, it is important in your particular industry that you differentiate your brand from others.

You can do that by not only featuring your product or service, but also one or more of your employees.

Face it; your business probably doesn’t have the depth or financial pockets to go the direction of some more famous brands such as Progressive, AT&T, KFC and others, all of which generally have one character playing the lead role time and time again. That respective character ultimately comes into so many homes (commercials, magazines etc.) that they become a household fixture (at least their image does).

So, how best to feature one or more of your staff and still drive your brand’s message home?

Make sure you have someone on your team that is not only personable, but comfortable in front of a camera.

You probably know as well as anyone else that not everyone in your office is cool and collected when asked to perform in front of others, be it a talk or even a commercial.

Also make sure you to give any video productions you do plenty of social media love.

Just as you would hopefully promote your blog posts and other written initiatives on social networking sites, it is important to do likewise with videos.

There are myriad of sites that can help you with promotional needs, most notably Facebook, Twitter, Instagram and YouTube.

As it relates to YouTube, many companies have opted for this site, a site that has only grown leaps and bounds in recent years when it comes to videos.

You should keep your brand videos short and sweet, getting your message out without putting the viewer to sleep or wanting to leave, never come back to your brand again.

So, are you ready to picture more business when it comes to using video?

Properly done videos can play a key role in helping you promote and ultimately sell your brand to consumers.

If video has not been part of your marketing strategy up to this point, give it some strong thought moving forward.

There is a good chance that you will see video not only promoting your brand, but helping it ring-in revenue.

Photo credit: BigStockPhoto.com

About the Author: Dave Thomas covers business and marketing topics on the web.

 

Repair Your Marketing Message

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Market Business Global Business Marketing Commerce ConceptIn the world of marketing, getting your message out to the public can mean the difference between a sale and a missed opportunity.

No matter what brand you are marketing, it is critical that you get your message out there correctly the first time around.

So, do you feel confident that your brand’s message is being heard by the right people at the right time? If not, how can you go about repairing that message so you get it right more times than not?

Get Your Brand the Attention It Needs

To start with, take a good look at your brand and who you are trying to promote it to.

For example, say you want to market a repair manual, be it for electronics, vehicles, household appliances or a host of other items. Such manuals are all but a necessity for millions of people, especially just after they have purchased a new product.

You have several options to market such manuals, among which include:

  • Your website – First and foremost, your company website is your greatest tool when it comes to marketing your brand. That said too many companies drop the ball as it relates to their sites, having websites (specifically blogs) that are ho-hum at best. From boring copy to broken links, there can be (and oftentimes are) a host of reasons as to why consumers are simply passing your brand by. When that happens, it is oftentimes your competition that swoops in and scores the sales. In order to lessen the odds of that occurring on a regular basis, review your site often. Look for not only stale copy or copy that fails to gain you ground in Google searches, but also links that do not work, a lack of imagery, and failure to leave proper contact details for interested consumers;
  • Social media – If you’re one of those company heads, who still hasn’t jumped on the social media bandwagon, why is that? SM is a great tool whereby you can give your brand the attention it needs, all the while barely spending a dime in the process. If you’re yearning for inspiration, take a look at some competition’s social networking endeavors, seeing what clearly works for them and what may need to be tabled. One word of caution, do not try and be too many things for too many people. Instead of trying to be on multiple social sites and not having a true handle on things, focus-in on a couple of sites (typically Facebook, Twitter, Instagram etc. are good starters) and get to work. Your Facebook page is a great place to run surveys of consumers, offer specials and deals (contests are great too), and interact with those interested in your product or service. With Twitter, you can tweet and retweet messages about your brand and the industry you are a part of. Make sure you’re brand is part of any relevant discussions, as you can very well find new customer opportunities with just a few tweets and retweets. Whether you know it or not, Instagram has exploded in just the last year or two, giving businesses a great opportunity to market their products and services. Post images of your brand (including how-to manuals etc.) so consumers have a better idea of what you offer. As the word spreads from shares, your marketing message will better position itself to take off (see more below);
  • Employees – Stop for a moment and think about whom are some of your greatest marketing ambassadors. If you missed your employees, revisit that topic quickly. As part of your company, your workers should always be assisting you in getting the right marketing message out there. While you likely have a marketing coordinator (and or department) in place, there is no reason everyone in the company can’t do his or her part to help in repairing your marketing message when it is not working. Have company meetings from time to time, with instructions and feedback on how to better market your brand. Also consider letting your employees use social media on occasion to help push your marketing message to the public.

If your marketing message is in need of some repair, open the manual of commonsense and get it working today.

Photo credit: BigStockPhoto.com

About the Author: Dave Thomas covers business and marketing topics on the web.

Use this one simple tip to improve your content marketing

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There’s a behavioral phenomenon called “mirroring,” in which you subconsciously mimic your conversation partner’s body language, establishing rapport and making them feel more at ease.

He leans forward, you lean forward.

She steeples her fingers, you steeple your fingers.

Subconsciously, it connects the two of you, and makes you feel “in sync.”

That “in sync” feeling can lead to business relationships where you are a trusted resource, rather than an adversarial “salesperson.”

Today’s tip is the written version of mirroring.

Mirror Your Prospects’ Language to Improve Your Content Marketing

  • Write down precisely what your new client tells you when you open the conversation with “tell me about your project and how I might help.” Let her talk until she’s done, and take note of the exact words she uses to describe herself and her pain points. Important—don’t paraphrase, just write down exactly what she said, in her own words.
  • If you use a formalized support system or live chat, perform a monthly review to extract phrases that customers use to describe their problems, their situations, and themselves.
  • Tap into the words and phrases your prospects and customers use whenever you’re writing web content, social updates, and email newsletters. Use that same language when you’re talking with potential clients face to face as well!

That’s it. Simple and effective.

Are you mirroring your customers?

 

 

Author’s Bio: Rosemary O’Neill is an insightful spirit who works for Social Strata — makers of the Hoop.la community platform. Check out the Social Strata blog. You can find Rosemary on Google+ and on Twitter as @rhogroupee