Successful Blog

Avoid These Four Email Marketing Mistakes

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By Kelly Gregorio

With the right email-marketing program in place, you can connect with your customers while saving your business money, time and effort. With the option of real-time messages, email marketing is a great option all around for small business owners.

However, like most things in life, email marketing is only worth the effort if you’re going to do it right the first time. Avoid these tragic mistakes and get everyone excited when they see your business’s name in their inbox.

1. You’re Wasting Their Time

If you’re going to send a promotional email, make sure it offers added value to your readers. Whether you are notifying them of a sale or a special event, your audience deserves to have all of the necessary details clearly provided. Shy away from unnecessary updates that could just as easily be communicated though your Twitter and Facebook feeds.

In addition to providing your audience with informational value, strive to get them an entertaining educational lesson too. After all, you are an expert in your field, so be willing to showcase your talents with tangible takeaways and engaging how-tos. Brand your content-heavy emails with situations (holidays, universal events) related to your readers’ outside worlds.

2. You’re Not Consistent

If one month you’re sending off a few emails a week, and then the next month you barely get one out, you’ve got a problem. Audiences are willing to give you access to their inbox but please, above all else, be consistent. Find a flow that works for both you and your readers and stick with it.

The bonus lies in the branding method (for example you could send out a “Top of the Month” email), which readers will come to expect. This consistency will showcase your trustworthiness as a host and it will likely increase loyalty among your audience.

Additionally, be sure to be consistent with the rest of your look as an overall brand. Be sure to match templates, fonts and colors with the rest of your company’s look. While your audiences are taking on the reader role, they also make connections visually, so allow them to match what they see with their understanding of your brand.

3. You Forget to Scrutinize Before You Send

Regardless of how great your email seems to be, if you are quick to hit send you could be wasting all of that initial effort. No matter your command of the English language, every writer needs an editor. Make a promise to yourself never to break the golden rule of any written content: have another set of eyes review your work.

Along these lines, be sure to test your email before you send it off to your entire audience. Have willing participants (friends or co-workers) open their inboxes up as test zones. Spam filters and plain text options all need to be addressed before your formal send off.

4. You’re Not Share Happy

The email campaign that is strictly formulated for computers is a dead one. Almost everyone is checking their email on their phones these days, which is why your campaign needs to have a converted mobile version. Don’t sell yourself short by limiting your reader’s access to only certain technologies.

For those that are sending out consistently killer emails and still are not getting the response they’ve expected, relax, a simple tweak could nix this issue. By adding Twitter or Facebook links to your emails you are heavily increasing your chances of spreading your word. And if you’ve done everything this article has listed so far (i.e. provided interesting and thorough information in a consistent and polished manner), chances are it will get passed on.

Your turn–what other pitfalls of email marketing have you learned to avoid?

Author’s Bio: Kelly Gregorio writes about topics that affect entrepreneurs and small businesses while working at Advantage Capital Funds, a merchant cash advance provider. You can read her daily business blog here.

Book Review: Insightful Knowledge, by Stephen Monaco

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Book review: Insightful Knowledge: An Enlightened View of Social Media Strategy & Marketing By Stephen Monaco

“When it comes to creating a social media marketing strategy companies must get their head around a simple concept. The objective is not to excel at social media per se. The objective is to effectively utilize social media to help your business excel.” Stephen Monaco, Insightful Knowledge

Let me start this book review by stating that this is not a how-to book.

Insightful knowledge offers a foundation for anyone who aspires to be a “champion” for integrating social media with their marketing mix.

Valuable lessons, statistics, and examples abound in this high level look at social media strategy. Stephen Monaco’s roots in traditional marketing run deep, as he was one of the early pioneers in the tech industry.

The first third of the book is groundwork, carefully laying out how we arrived at this crazy point in time where the power has shifted from the big brands to the consumers. It’s necessary to absorb this history if you want any chance of leveraging the forces at work.

Who should read this book? I’d recommend it for anyone who needs to convince colleagues that social media will support their business strategy, for anyone who wants a coherent explanation of why social media is not a fad but a major shift, or for those who have just started putting together a social media strategy for their organization.

My only criticism is that the “voice” of the book is pretty dry and statistical, but it’s exactly the type of unemotional, hard-core information that will appeal if you’re trying to convince the C-suite to do something, so perhaps that’s a necessary evil.

Key Lessons for Aspiring Social Media Champions

  • Obsess about your customers’ needs, and shift your thinking from sales to marketing
  • Look for ways that social media can enhance all areas of your business, not just marketing
  • Be methodical about creating a social media strategy, but leave room for tactical adjustments
  • Put listening at the top of your list, and use what you learn to serve customers better
  • Pay attention to which tactics are resulting in conversions, however you define conversion
  • Don’t be afraid to experiment, iterate on your plan continually
  • Don’t ever lose sight of your business goals, and make sure your social media efforts always tie back to your Key Performance Indicators.

If you’re looking for a compelling case for including social media in your business strategy, pick up this insightful book and start taking notes.

Disclosure: I received a free digital copy of the book for review purposes, however, this did not in any way impact the content of my review, which represents my own honest opinion.

Author’s Bio: Rosemary O’Neill is an insightful spirit who works for social strata — a top ten company to work for on the Internet . Check out the Social Strata blog. You can find Rosemary on Google+ and on Twitter as @rhogroupee

Writing a Company Profile in LinkedIn – Make It Short and Effective

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By Leslie Anglesey

LinkedIn is the leading social networking site for professionals. With over 200 million members (and growing), it is an excellent place for you to promote your products and services, find talent and share news and updates. If you’re in business, you should be taking advantage of this business-to-business resource.

If you want to motivate viewers to follow your business, you need to create a compelling profile. Here are some tips that will make your profile stand out from the pack.

Update your LinkedIn profile

1. List your most important product or service first.

Don’t make viewers hunt through the listing to determine what your company is all about. Make it clear from the outset exactly what your company sells, makes, offers, distributes, or does.

2. Avoid writing with jargon.

Write a draft of your company description. Go back and read it from the point of view of someone who has just clicked on the profile and who knows nothing about your company. Is the description clear and easy to understand? If you are left scratching your head wondering what it really means, then you need to go back and do some editing. For writing use short, simple language that talks directly to the person reading the profile, not above the person’s head.

3. Add an image to grab visitors’ attention.

The cover photo appears at the top of the home page of your LinkedIn company page. Make sure that you choose one that is visually appealing and appropriate to what your company does. The idea is to entice viewers to learn more about your business. Be sure to include a message in the image that describes what your company does in a few words; your summary doesn’t appear until the bottom of the home page.

4. Give your description from a unique angle.

The “About Us” portion of the LinkedIn profile will be at the bottom of your home page, but that doesn’t mean that you shouldn’t take care to present your company in an interesting manner. What sets your business apart from your competition? Share something about how it was founded or a noteworthy accomplishment. Let your visitors see the human side of the business. People like to buy from people, not corporations, and if you can let them get to know your company, they are more likely to become customers instead of browsers after reading your profile.

You want your company profile page to be found through relevant searches, so be sure to use appropriate keywords in your About Us section.

5. Fill in your products and services tab.

This is the section of the profile where you can include product images and descriptions, as well as links where customers can buy from you online. Fill in this part of your profile to highlight what your company has to offer. By writing your advantages you can show potential customers the benefits of your products and services directly from your LinkedIn profile.

6. Add a career information page

LinkedIn is a great resource for finding talent for your business. If you are currently looking to expand your workforce, add a Careers page to your LinkedIn profile. Job seekers are using this resource to find opportunities and you could be missing out on some great candidates if you don’t have a way to connect with them.

7. Include company updates.

Give people a reason to check out your company profile by writing some interesting information. You will want to create some content that your followers will find noteworthy. Has your company reached a sales goal, won an award, or introduced a new product? Write it on the LinkedIn profile page! These are the kinds of events that you will want to share with your followers.

You can also write testimonials from customers or product or service reviews on the profile. Feature them on the profile page so that new visitors can see your company in a positive light from the beginning. You’ll want to make a positive impression, and it’s a way to fill in space without having to keep creating content yourself.

Writing your LinkedIn profile should be an ever-evolving process. Don’t let it grow stale. Feature different pages so that your visitors can see some fresh content when they visit, you’ll be able to use this resource to help your business grow.

Have you buffed up your company LinkedIn profile lately?

Author’s Bio: Leslie Anglesey, PhD, is an affiliate professor who loves to dedicate all her free time to writing. She is an editor at http://www.essaytigers.com and is always helping others to bring passion to their writing.

Image: Ideagirlmedia via Flickr CC.

Tips for Getting More Facebook Shares

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By Charles Mburugu

Everyone would want to have their Facebook posts shared by as many people as possible. A share is somewhat like a vote of confidence, showing that someone values your content enough to share it with others. Therefore, getting many shares enhances your credibility and exposes your Facebook profile or page to a wider audience.

Here are some guidelines which will help you increase your Facebook shares.

1. Post at the right time

When you post on Facebook is as important as what you post. Therefore, you need to take time to study the Facebook habits of your audience. In most cases, people look at their updates first thing in the morning, during their lunch break, after work or on weekends. This means that anything posted during business hours might be missed by your target audience. However, not all audiences are the same. Study your audience and find out what would work best for them.

2. Be relevant

People like Facebook pages or follow profiles which cover topics of interest to them. Therefore, you cannot afford to just post anything on your Facebook profile. Make sure all the content published on your profile is relevant to your theme as well as your audience. For instance, if your page is for a gym, it would be inappropriate to post anything about home improvement.

3. Use videos and photos

Sharing visual content can be very powerful way of capturing the interest of your audience. When people are scanning through text-only updates, they could easily miss something. However, when updates are accompanied by videos and photos, your audience is more likely to pay attention and even share with others. Therefore, sharing relevant visual content on your Facebook profile is a very effective way of increasing the level of audience interaction.

4. Have a clear call to action

If you want people to follow your profile, like a page, share updates or simply comment, ask them to do so. This means that all your posts should be accompanied with an appropriate call to action. When you tell people what exactly you want them to do, they are likely to heed the call to action.

5. Post educational content

Most people would love to learn something new in their topics of interest. This is why it is important to occasionally share relevant educational material on your Facebook page or profile. Every time you publish a how-to post on your blog, remember to share the link as a Facebook update, as well as a brief summary of what the post is all about.

6. Share useful lists

People love lists. Take time to create a great list on a relevant topic and share it with your Facebook followers or fans. Where possible, you could present it in form of an infographic. If the content is great and presented in a professional way, it could easily go viral, thus ensuring more visibility for your page name or profile.

7. Inject some humor

Your Facebook page or profile does not have to be dull and boring. A sprinkling of humor can do wonders in getting the attention of your audience. When people come across something funny, they are likely to share it with others in their social network. Therefore, take time to look for humorous content which can be shared once in a while.

What are you doing to increase your Facebook engagement?

Author’s Bio: Charles Mburugu is a HubSpot-certified content writer/marketer for B2B, B2C and SaaS companies. He has worked with brands such as GetResponse, Neil Patel, Shopify, 99 Designs, Oberlo, Salesforce and Condor. Check out his portfolio and connect on LinkedIn.

5 Ways to Use Vine To Grow Your Business

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By Marcela De Vivo

When it comes to social media, Vine is a relatively new tool, and many business owners aren’t even using it yet. If you’re already familiar with Vine, you’ve got a leg up on the competition.

However, just because you know about Vine doesn’t mean you know how to use it the right way.

Vine can be an incredible tool for helping you grow your business, but you have to know how to make and share videos that are effective.

Follow these five simple tips for using Vine to grow your business. You’ll probably be surprised how quick and effective they really are.

Vine videos boost business

1. Use Tags In Your Videos

When you make videos to share on Vine, it’s important that you use tags just like you would when making and sharing images for Twitter and Instagram. Before you pick which tags to use, search for relevant tags to apply so that users can find your videos.

Adding tags to your videos doesn’t take long at all, and it can really increase the amount of views that you get, which can in turn increase the amount of visitors you get to your website.

2. Be Social

One important but often overlooked aspect of Vine is the social media aspect. Making videos you can share is great, but you also need to make friends, find and comment on videos and generally get a dialogue going with consumers and other businesses. Once you start engaging people on Vine, they’ll start following you back, which will help to create exposure for your content and business.

3. Work to Humanize Your Brand

For very large brands, using Vine is a quick and easy to way to create behind-the-scenes videos that can make your company seem less like a faceless entity and more like the passion project of a few successful individuals. Make videos that tell a story about where you work, who you work with and why your company is special.

Videos that humanize a brand are generally very successful, and they can work wonders for the public image of your company.

4. Integrate Customers

If your business routinely interacts with its customers, putting some of them on film and then sharing those videos is a great way to build your brand. Of course, you’ll need to ask your customers ahead of time, but many will be happy to participate.

You can also announce a video contest for your customers, allowing them to share videos about using one of your products or your service. If you do this, make sure you include a prize for the best video to really entice people.

5. Have Fun With It

Not all of the videos that you create for Vine need to be totally focused on your business.

Creating humorous videos that you can share with humor sites is a great way to get huge numbers of visitors, which will certainly help attract new customers to your site. Your video might even go viral, which is always a good thing.

Vine is a unique tool that you need to start using in your business. It may not seem like six seconds is enough time to really say anything about your company, but you’ll be surprised how much Vine can really do for you if you embrace it.

Have you tried making a Vine yet?

Author’s Bio: Marcela De Vivo is a freelance writer from Los Angeles. Her background is in online marketing and in specializes in a variety of topics, from social networking, search marketing, web hosting and content development.

Big Data for Bloggers

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Have you noticed? Big data is the new buzzword. Apparently, it’s so hot you should “make out with it,” according to Mitch Joel in his new book, CTR ALT DEL.

But if you’re like most entrepreneurs, bloggers, or small business owners, you have no clue what big data is, or how it might apply to your business.

So here is my all-access definition: “big data” is sets of information that are way too large to be accessed or analyzed on your average computer or set of servers. Think of data being fed from RFID tags globally, or all of the data in Facebook’s open graph, or earthquake sensor networks. You’re probably contributing to big data yourself, whenever you serve up an ad on your site from an ad network.

Big-data-for-bloggers
Perhaps none of these big data sets apply to your blog site, but the wider discussion about how to draw business insights from big data absolutely does apply.

Maybe we should call it “medium data.”

Here are three ways you can use medium data to draw insights for your blog.

Google Analytics

It’s free, and it’s getting deeper every day. If you haven’t signed up yet, here’s a quick tutorial on how to get started with Google Analytics.

At the most basic level, you can draw insights on who is visiting your blog, which content is the most popular, and where you can improve.

Once you dive deeper into the data, you can figure out whether all that time you spend on Twitter is actually driving people to your blog using Advanced Segments in Google Analytics.

Customer Surveys and Interaction

If you’re a blogger, your customer is a reader, perhaps a commenter or member of your community. Maybe they downloaded your eBook or signed up for an online course. Every time you interact with them, you have an opportunity to gather intelligence.

Whether it’s a quick one question “how did you like that book” sent in a followup email, or a more in-depth customer survey, you have the ability to pull together data to feed your future efforts.

John Jantsch said in an article a year ago, “Until a business of any size gets serious about listening to their customers, talking to their customers, and measuring every possible data and touch point, the promise of more data will only serve to distract.”

Accessing Big Data from Researchers

All of the data you use doesn’t have to come from your own blog site or customers. There are myriad free or inexpensive resources out there that can help you build business insights on your subject area.

Organizations like Edison Research, Gartner, and The Social Habit routinely produce scientifically valid research based on a much wider data set that you can access on your own. Find a research outlet that covers your industry or topic, and leverage their reports to come up with blog post ideas, watch for future trends, and increase your own utility to your audience.

Are you using data (small, medium, or big) to draw insights for your blog?

Author’s Bio: Rosemary O’Neill is an insightful spirit who works for social strata — a top ten company to work for on the Internet . Check out the Social Strata blog. You can find Rosemary on Google+ and on Twitter as @rhogroupee

Image: Flickr CC