Successful Blog

SOB Business Cafe 03-19-10

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SB Cafe

Welcome to the SOB Cafe

We offer the best in thinking — articles, books, podcasts, and videos about business online written by the Successful and Outstanding Bloggers of Successful Blog. Click on the titles to enjoy each selection.

The Specials this Week are

Do It Myself
Yesterday I was interviewed via email by CBC Radio about “Social Media and the Paralympics”. It was to air this morning on CBC’s Early Edition. However, my interview responses were cut from show, which raises a larger question about traditional media and representation of people with disabilities.

Barry Moltz
It’s not really a conference or even a festival as the organizers say it is. It’s a happening. At 30,000 people, it is so large and complex, you don’t really attend SXSW, it just happens to you. …

Read Write Web
Social CRM: The New Rules of Relationship Management, a report from the Altimeter Group released earlier this month, serves to help companies and organizations understand the changing territory. The report offers a thorough framework with which companies can strategize their adoption of social CRM projects.

Marketing IQ
If you know what to listen for and how to separate signal from noise, it should propel you towards action and engagement the right way. If social media is a blend of art and science, engagement is definitely the art of it. If you approach it in a heavy-handed or inauthentic way, you may scare people off and mar your reputation.

emergent by design
This weekend I experienced a snowcrash; a moment where the seemingly disparate pieces of information floating in my head came together. A synapse fired, a new connection was made, and I was brought to a new level of consciousness, a new way of seeing the world. In reading this over, it almost sounds obvious, but it took me a while to get here. I hope that by sharing with you, it’ll help you “get it” too. So let me take you on my thinking trail.

Related ala carte selections include

gapingboid
has a word …

Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like. No tips required. Comments appreciated.

–ME “Liz” Strauss

Buy the ebook. Learn the art of online conversation.

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Thanks to Week 229 SOBs

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muddy teal strip A

Successful and Outstanding Bloggers

Let me introduce the bloggers
who have earned this official badge of achievement,

and the right to call themselves
Successful Blog SOBs.

I invite them to take a badge home to display on their blogs.

muddy teal strip A

bad-pitch-blog
gypsy-bandito
kymlee-is-awesome
regular-geek
the-whistling-duck

They take the conversation to their readers,
contribute great ideas, challenge us, make us better, and make our businesses stronger.

I thank all of our SOBs for thinking what we say is worth passing on.
Good conversation shared can only improve the blogging community.

Should anyone question this SOB button’s validity, send him or her to me. Thie award carries a “Liz said so” guarantee, is endorsed by Kings of the Hemispheres, Martin and Michael, and is backed by my brothers, Angelo and Pasquale.

deep purple strip

Want to become an SOB?

If you’re an SO-Wanna-B, you can see the whole list of SOBs and learn how to be one by visiting the SOB Hall of Fame– A-Z Directory . Click the link or visit the What IS an SOB?! page in the sidebar.

–ME “Liz” Strauss

SOB Business Cafe 03-12-10

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SB Cafe

Welcome to the SOB Cafe

We offer the best in thinking — articles, books, podcasts, and videos about business online written by the Successful and Outstanding Bloggers of Successful Blog. Click on the titles to enjoy each selection.

The Specials this Week are

Chris Brogan
Someone else took your idea. You’ve been talking about it for years. That’s your thing. I can’t believe she said what I’ve been saying for years, and now she’s got a book. I could totally do that.

Saul Colt
Way back in October I put my “money where my mouth is” and challenged someone to come up with a new idea in Social Media because if there ever was something that needs re-invention, this is it …

Tim’s Strategy
And if you listened to my appearance on the Recruiting Animal Radio Show you may have an interesting view of my personality and strengths. Animal has a well-honed way of sweeping your feet out from under you.

But the places I stumbled were not his fault. They were mine. I was not able to answer some pretty basic questions he asked. Ones that, I think, seem pretty straight-forward. Not intentionally deceptive at all.

So now I’m here to answer the big one. In full detail. For the world to evaluate and comment on.

Social Media Marketing News

# Ask for feedback and/or ask questions at the end of a post.
# Comment on other’s blogs.
# Barrier to comments BAD (in other words, don’t make it difficult for people to leave comments).

Barry Moltz
I am horrible on putting things together. So when my son wanted a new basketball hoop I shivered.

I dutifully ordered it from Walmart and it came a few days later in the mail. One night, my son and I embarked on the journey called “Assembly Required.”

Media Buzz
Instant messaging, viral marketing and social networking sites could make his workplace uncomfortable — even scary — for men and women raised in a slower time. Yet Wasiak surrounds himself with 20-somethings and 30-somethings and loves it.

“There’s no rule that says 20-year-olds are better at this than 60-year-olds,” says this cofounder of the creative development company The Concept Farm. “It’s the approach that counts.”

Related ala carte selections include

Lewis Howes
wants to know … does this video entertain or offend you?

Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like. No tips required. Comments appreciated.

–ME “Liz” Strauss

Register Now!! for sobcon-vmc

“Is your personal Web site an embarrassing entrance to your online house?”

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A Post on Web Identity by Sheila Scarborough

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If someone wants to know more about you before deciding to do business with you, they do not want to have to sort out your all-over-the-place lifestreaming babble on Twitter or Facebook or your 3 different blogs (at least no one probably wants to dig through mine!)

They want to be able to go to one place and quickly figure out what you’re all about.

The question is, in the fragmented social Web, which is the one site where people can go to find out what they need to know about you and your talents….and is that site an accurate representation of your various talents, skills and current interests?

I’ll bet that place is not your personal Web site.

You know the URL I mean: www.YourName.com that you bought years ago, stuck into a basic site design template with a few links and a photo – WooHoo 2005! – and then ignored because you went off to start a blog (which was vastly more entertaining and malleable than a dumb old static Web site.)

Here’s the problem….if you Google yourself, where does that website show up in the search engine results? If you’re like me, it’s at the very top, sometimes even above the blogs, LinkedIn profile, etc.

Your most disheveled online self is the first one that many strangers see. It’s not only your digital bra strap showing, it’s your pants on the ground!

Google my name, and the first thing that pops up is my clunky, unloved, ignored Web site that I set up to be a freelance print writer’s portfolio exactly 9-12 months before I realized that I didn’t want to be just a print writer. Since I’ve lost interest in the original purpose, I’ve lost interest in the site.

Sure, it is one-stop shopping for all of my projects and I do keep it updated, but it is a visual wasteland and I’m too cheap to spend any money on it. I’m embarrassed to include the URL on my business cards even though it would be easier for my customers to find me there. I have the URL in my standard email signature, but I often erase it before I hit “Send” because the blog URLs that are also in my signature are much more reflective of my best work “here and now.”

This is absurd, but what can one do with the blasted things? There’s probably a solid place for that site in your online portfolio, but you and I both need to figure out how it fits who we are and where we’re going. The answer is to either suck it up and spend time/money on a redesign, or do something now to make it less embarrassing.

One possibility: why not turn it into a nice jumping-off point for your many endeavors? If people are going to show up at that URL, give them something nice to look at and then get them the heck out of there.

Steal this idea – and I probably will, too – a “business card” landing page on your personal name site that only exists to send visitors over to the real party. For example, look at Becky McCray’s site. She has a (professionally made) welcoming photo on one page, with links to all of the other sandboxes where she works and plays. People can scroll down, pick one and launch.

Obviously, control your own domain name on the Web when it is possible to do so, then put a site there that is worthy of you. You’ve worked hard to have a respected name and reputation; ensure that your personal site reflects that as much as the rest of your online “house.”

Is your personal Web site an embarrassing entrance to your online house?

—–
Sheila Scarborough writes at Sheila’s Guide to Good Stuff , for Family Travel Guide and the Perceptive Travel Blog. She also covers drag racing for Fast Machines. Tourism Currents is what she’ll be talking about at SOBCon this year. You’ll find her on Twitter as @sheilas

As always, Sheila, I loved every word of it!

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the ebook. Learn the art of online conversation.

Register Now!! for sobcon-vmc

What Makes a Great Working Relationship Actually Work?

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Who Does the Work? Who Benefits?

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I’ve been a freelance writer, an online publisher, and a strategic consultant. I’ve handled a multi-state whole sale consumer products accounts, selling to big chains and to mom and pop stores. I’ve presented huge educational programs to state boards of education and made deals with publishers on four continents. I’ve built a successful conference and convinced big brand sponsors to partner with us. I led the strategy that turned around a failing company. Most of what I know about getting folks to work with me I’ve learned the hard way, by doing things wrong and adjusting out when those things didn’t work.

But I pay attention … especially to one question that makes a working relationship actually work.

Working relationships work because an exchange of value occurs. Value can be currency, time, resources, risk, or sharing a network. Somehow in the best working relationships a balance seems to keep itself, without any party too closely monitoring the score.

So if you’re looking to start a new working relationship, you might want to do a little more work before you event start.

  • Know what you offer to the partnership. What can you bring that I don’t have, but would help me to my goals?
  • Know what you ask of it. What could I offer in return that would do the same for you?
  • Make sure the two are balanced, aligned, defined, and limited in scope. “I”ll do X. What I ask is you do Y. Those two things should move us both forward. Would that work for you? We could try it once as a proof of concept to see whether it works.”
  • Then consider that a promise, a pact, a contract made in your words so that you work your butt off to keep to it.

Investors call that “share risk, share the benefit.”
Working partnership might think of it as “share the workload, share the win.”

It’s a great way to get everyone working at what we do well and still get everything done. It’s also a great way to make an offer to a new client.

What makes your great working relationships work?

–ME “Liz” Strauss
Work with Liz!!

How to Promote Your Business Without Being Seen as a Smiling Shark

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Gotta Be Visible Authenticity

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The entrepreneurs and brand managers I work with both often start by asking how to use the social web. Their goal is to promote their business or their brand. The worry that seems consistently common in every first question is that they appear professional and helpful. No one wants to appear to be too aggressive in social web space.

How to Promote Your Business Without Being a Seen as Smiling Shark

When the wrong kind of promotion comes our way, it feels like we’re not being seen as people, but more like prey. Who wants to do business with someone that comes at us like a shark? No one in a marketing or sales role wants to be perceived like that.

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I’ve found that the key to elegant and authentic promotion is being fully present in the conversation. Too often we start talking before we listen. Too often we haven’t fully considered what brought us to be interacting. Knowing who we are, what we offer, and how it fits our reader-customers before we even start a conversation can make promoting a blog, a business, or a brand as seamless as talking to a friend about how our day went.

These questions can get us to that information.

  1. Are you truly passionate and excited about it? If not, go find out how you can be. Be clear on what drives you.

    “Can I tell you why I’m so excited to be working with big companies on big ideas that connect people and change lives in ways that really mean something.”

  2. Can you articulate that passion and excitement? What words explain why you are willing to invest the time of your life building that blog, business, or brand? Be able to tell the story that connects you to what you’re sharing. People will identify with that.

    “Every day people I work with tell me that they think that what we’ve put together to connect with new business is going to be so much easier and so much fun.”

  3. Can you name and claim what you offer so that folks can attribute it you? Can you explain how your blog, your brand, or your business will change people’s lives in a clear and specifically good way? Give that a name so that the idea stick. Draw a picture with words and name that. Become the person who is the only one who provides that.

    “Folks who know how to talk about their unique value attract amazing people who want to be part of what they’re doing. Knowing what you offer is powerful.”

  4. Do you call folks to action and offer them an easy way to talk about what you’re building? Can you show them how joining you will make what they do easier, faster, and more meaningful? If you don’t tell folks how to join, be a part, they could think you don’t want them to. Gotta invite them.

    “If want you to talk about how to do that, it only takes about 45 minutes.”

  5. Do you invite people offer their experience? Do you ask folks how you might reach more people who could benefit from your brand, your book, or your product? If they offer suggestions, do you follow through?

    “If you were me, what would you differently to offer folks like more value in faster, better, more meaningful ways?”

  6. Do you ask people to talk about you? Do you give them ways they might do that, ways that make them feel proud for helping you?

    “So glad you found value, would you tell your colleagues about our work together? I’d love to help them too. We can all grow together.”

Not every questions fits into every conversation. The thing is that when we know ourselves, our business goals, how to partner and how to extend an irresistible offer, promotion gets to be as passionately authentic as the other parts of the work we do.

How do you make sure that your promotion is authentically you?

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the ebook. Learn the art of online conversation.

Register Now!! for sobcon-vmc