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What is the Proper Way to Let an Employee Go?

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If you’ve ever gotten a layoff or fired notice, you know the range of emotions that overtake you.

Unless this was a forgone conclusion, you are likely feeling surprise, anger, bewilderment and more. One of the first questions you likely ask is why did I lose my job when things seemed to be going well at work?

With the economy still trying to take flight, losing a job in 2011 takes on even more significance, especially with no end in sight to when things will get better.

How Did You Learn of Your Dismissal?

I can speak from experience to being laid off, quite frankly to my surprise.

Working as an online editor for Insurance Journal magazine in San Diego beginning in 2001, I had been there just under five years when it all unraveled.

Working from home on a Friday, I had received an email from my manager about doing a conference call with her and the CEO that morning, no details provided. As fate would have it, the reporter curiosity in me came out that morning for several reasons:

  • I had just been in the office working the day before and everything was fine;
  • We never did conference calls on a Friday and if we did, it involved all of the team;
  • I had not received any complaints, concerns, etc. leading up to this call.

So, I emailed the manager back and asked her what we would be discussing that day. The next communication from her was that I was being laid off as a result of my position being eliminated, no more, no less. Given that the position was an important one for a company looking to increase its online presence, the shock of the layoff hit home even more.

Being realistic, I know that layoffs happen every day in this country and around the world. What caught me by surprise, however, was the way this company chose to handle this matter.

Rather than the publisher being man enough to tell me face-to-face the previous day when I was in the office and even briefly spoke with him, he let his daughter-in-law do the dirty work behind the comfort of a computer.

Employers and Employees

Needless to say, I lost a lot of respect for this publisher who I thought liked the work I was doing, not to mention who would have brought me aside if there were an issue we needed to hash out.

While employers are not bound to give the real reason of why someone is let go, it is the honorable thing to do, especially when their decision has a number of ramifications for the employee. Yes, knowing the real reason may not make things better, but it at least prepares you for the next job and what to do and not to do.

Even though I have worked other jobs since that day six years ago, my trust level of employers will never be the same.

Yes, the company paid me for five years, but I gave a lot to that company in return and then some. A simple man-to-man explanation for the dismissal would have been better than taking the easy way out and having someone lower down on the totem pool do it.

So, have you ever been laid off or fired and felt the way it was handled was inappropriate?

Photo credit: 247wallst.com

Dave Thomas writes extensively for B2b lead generation online resource Resource Nation that provides expert advice on purchasing and outsourcing decisions for small business owners and entrepreneurs. He is an expert writer on items like direct mail companies and is based in San Diego, California.

 

Would You Rather Have a Guardian Angel or a Devil’s Advocate on Your Team?

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We All Need A Check on Our Thinking

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We’re in a meeting. A problem gets set on the table. We start to brainstorm solutions. Ideas are forming. You find one that seems to have potential. It looks to be simple, timely, and meaningful. Just as you’re sketching it out, someone who’s been listening jumps in before your thought’s even finished to say, “Let me play Devil’s Advocate … ”

Once upon a time — in the 16th Century — the role of Devil’s Advocate was an appointment with a specific purpose to test the argument of elevating a person’s life to sainthood.

Today, we flattened the idea, stretched the usage, and made it all but frivolous. As Tim Sanders so aptly describes …

Today, we’ve taken this to the extreme. When someone at work has a new idea about a product or a process, we take on the role of devil’s advocate before they’ve even expressed half the idea. We treat them like idiots, posing objections to them in a tone of voice that suggests, “have you even considered the obvious?” We do the same thing at home. Our kid has an idea for a business and we go into skeptic mode, shooting down her enthusiasm before the food hits the table. In every situation, we don’t improve the way the ideator thinks. Research suggests that only authentic dissent (You truly think it’s a bad idea) can provoke a better idea. When you argue for the sake of argument, you merely bolster the ideator’s conviction as well as her feelings that she’s all alone on this one.

I’m convinced that the Devil’s Advocate takes more value than he or she adds.

Why a Guardian Angel Adds More Value Than a Devil’s Advocate

When you pose your next idea, would you rather have a Guardian Angel or a Devil’s Advocate?

That might seem a clever turn of a phrase, but it’s more than that. The difference is striking. One works to win an argument. The works to contribute. Take a look at the two.

A Devil’s Advocate …

The position of Devil’s Advocate is inherently negative. The role is to find holes in the proposed idea. Arguing for the sake of arguing easily can degrade into arguing for inconsequential details or arguing to show how clever the person presenting the argument can be.

  • Psychologically sits on the opposite side of the table.
  • Argues against whatever has been proposed.
  • Asks questions to focus on risks and problems.
  • Bears no responsibility for finding answers to those questions.
  • Has a vested reason to ignore or discount valid counter-arguments.

The Devil’s Advocate breaks ideas. No value is added.

A Guardian Angel …

The position of Guardian Angel is inherently positive. The role is to find and fill holes in the proposed idea. Arguing for the possibility of what might work, while checking for risk, leads to dialogue that builds and molds ideas into useful realities.

  • Psychologically sits on the same side of the table.
  • Argues for the goal or outcome the idea proposes to meet.
  • Asks questions to focus on meaningful solutions with low risk.
  • Bears responsibility for finding answers to those questions as part of the team.
  • Has a vested reason to build on the idea or propose a better one.

The Guardian Angel strengthens ideas by adding value to them.

A Devil’s Advocate wants to save the business from harm. He or she deconstructs to identify anything that might go wrong. The quest is to stop a problem before something is lost.

A Guardian Angel wants to meet and exceed the dreams of the business and the customers. He or she deconstructs to find and fix the anything that might go wrong. It’s a quest to invent a new solution so that new ground can be won.

The Guardian Angel adds value. A Devil’s Advocate tries to ensure none is lost.
Which would you rather have on your team?

Be irresistible.

–ME “Liz” Strauss
Work with Liz on your business!!

How to Protect Your Web Reputation and Promote Yourself Online

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Guest Post
by Riley Kissel

Job hunters with unchecked Internet existences should worry: an increasing number of employers perform DIY background checks on prospective employees via the World Wide Web. Specifically, they’re running applicant names through search engines. From there, they uncover social networking profiles and anything in which the applicant is attached to that has been published in some way on the Internet. If you haven’t cared about online reputation management yet, you need to.

But hold off on merely deleting your Internet existence all together, because if there’s one thing employers use their investigations to do besides find reasons not to hire people, it’s to hire them. Social network profiles let employers see a glimpse of the “real” you, or at least, see if there are any discrepancies between your resume and what your profiles say about you. Finding information that backs up your claims, or simply confirms that you are indeed a worthwhile individual, are aspects of the hiring process that encourage prospective employers to perfect, not eliminate, their web-based details.

So it’s vital that you go through Facebook, Twitter, and LinkedIn, and adjust your privacy settings so that no friends can potentially post damaging information that can be seen on your profile. In addition, sweep through your submitted information to weed out potential red flags – such as any posts that could be construed as offensive. But the essential aspect of making sure you look good on social networks is to constantly monitor your profiles on them, as well as staying up-to-date on privacy changes while job hunting.

It’s also important to become a member of every social network that you can. When mixed with proper monitoring, having multiple accounts may seem like a lot of work, but doing so allows you to immediately take control of the first results people are going to get back when they type your name into a search engine. In addition, if your name’s reflected URL has not already been taken you should buy the rights to it as soon as possible. Having YourName.com is a great way to make your resume readily available plus additional information of your choosing and eliminate confusion stemming from someone else using your name domain for purposes unrelated to you.

Don’t be intimidated by an Internet presence, but don’t disregard its benefits either. It has much to do with the chances of you getting a job as it does with you losing the opportunity to get hired. It’s not outside the realm of possibility for those adamant about finding work to improve their Internet-based reflection. It just takes patience and diligence, two attributes the modern job hunter surely must have.
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Riley Kissel is a freelance writer who covers many industries with style. You can find out more about him at RileyKissel.com

Thanks, Riley, for this few moment of clarity..

–ME “Liz” Strauss
Work with Liz on your business!!

How to Spot a Micromanager

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We’ve all been guilty at one time or another of being a micromanager whether it was in the workplace or other facets of our lives.

You can usually spot a micromanager a mile away – the individual who wants to be a good leader but goes about in the wrong manner. While trying to better their workers, athletes, students, loved ones etc. they end up creating an issue that was not there in the first place.

The micromanager in many instances becomes just that because they want to make sure everything goes according to plan, their plan.

Whether it is the boss who doesn’t have enough faith in their workers, the teacher who strays from the lesson or the coach who doesn’t trust his team, they end up micromanaging and with it bring added stress to a situation. Another way to describe it is the micromanager wants full control and will accept nothing less.

Most micromanagers come about their title unbeknownst to them. They oftentimes don’t go out of their way to fill this role, but once it consumes them they know nothing else. Like it or not, they have programmed themselves for this part and they are unlikely to change unless called on it.

 

Dangers of Micromanaging

For those individuals who have willingly or surprisingly become a micromanager, there are options. They can continue to let this role define them as managers, coaches, teachers, etc. or they can do something about it.

One of the first things the micromanager needs to assess is how their actions are impacting not only those under them, but themselves. For many micromanagers, their leadership skills or lack thereof eventually lead to them burn out, taking some of those under them along the way.

While some micromanagers need to assume that role for a while if those under them lack certain skills and/or experience, others run the potential of alienating the very individuals they spend time working with, teaching and coaching.

No one wants to feel like they are somehow inferior to those above them, made to think like they cannot make a decision or carry out a project. The person in many cases will eventually tune out the micromanager, leading to an awkward relationship at best among the two.

Having discussed the dangers, how do you know if you in fact are a micromanager?

Among the telltale signs of this problem are:

  • You decide that instead of working to educate others and provide constructive criticism , you in fact treat them as inferior, being fast to highlight their mistakes;
  • You find the need to order individuals around;
  • You have a short fuse and become frustrated, defensive and/or lash out at those who contest something you did or said;
  • You are upset when someone goes above your head to deal with your micromanaging issues.

Given the fact we all have been guilty at some point in our lives of micromanaging others, it is important to not immediately play the victim game. Whether it is in the office, the classroom or other walks of life, micromanaging doesn’t serve either the person in charge or those under them any good.

Many of us are taught from an early age that we are either followers or leaders. For many micromanagers, they take the leadership role a little too far, eventually isolating themselves as someone who others do not want to deal with.

In the event you’ve been labeled a micromanager or feel some of the above items may actually describe your leadership skills, don’t think that you cannot change things. The benefits to removing the micromanager title from your resume are numerous.

Remember, an even bigger and better leader is one who can admit their deficiencies and learn from them.

Photo credit: smh.com.au

Dave Thomas is an expert writer on items like online marketing and is based in San Diego, California. He writes extensively for an online resource that provides expert advice on purchasing and outsourcing decisions for small business owners and entrepreneurs at Resource Nation.

The Most Important Question to Ask a Social Media Advisor – Bar None

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It’s More Than Knowing the Tools

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My first four years in publishing I learned everything I could about making books. I could write, edit, proof, keyline, set type, layout a page, plan a bookmap, develop a prototype, and conceive ideas for books, series, programs that were unique and loaded with value.

Until I was responsible for growing the business, I never fully understood that some great ideas aren’t actually so great.

Take, for example, what makes a great business website …

A coder has one definition of a great website.
A designer has another.
A writer defines great in yet another way.
An editor has still another.
A marketer will point to yet another.
Yet if customers or clients are looking for something other, then none of those definitions count.

A great book isn’t great if no one wants to read it.
A great game isn’t great if no one wants to play it.
A great business website isn’t so great if customers don’t participate and buy from it.

If our strategies and tactics don’t align with our customers’ missions and goals, then businesses close and people lose jobs.

So understanding the tools and tactics of social media is critical – you wouldn’t want an advisor who didn’t. Understanding the strategy and culture is crucial too – don’t take advice from someone who can’t explain the why as well as the what and the how. But experience is a key component to expertise in any field. And if growing your business is what you want to use social media to do, the most important question you can ask a social media advisor — bar none — is …

Have you ever been in a position where people would lose their jobs based on decisions you made?

Because you really want your social media advisor to be able to tell a great idea from a great idea that isn’t so great.

–ME “Liz” Strauss
Work with Liz on your business!!

Is Internal Competition Giving Your External Competition the Win?

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A Guest Post by
Natasha

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Taking care of the internal competition to compete better with external competition

Think of an organization, having different departments competing with each other, to the extent that they wouldn’t mind sabotaging each other’s work, or bringing a project to a total halt, just for the sake of jeopardizing another department’s reputation, without even thinking of the loss that the company has to suffer.

Sounds quite absurd? However, this seemingly absurd contention exists in more businesses than what you can imagine (and the chances are that it exists in your own company as well).

Many resources get wasted, brilliant ideas never get implemented, and the businesses fail to take off, just because different departments fail to collaborate with each other. And it’s not limited to large businesses, when the business is too small to have different departments, this tussle might exist between individuals.

So, how to make sure that the company’s resources are not getting wasted, just because some workers are focusing more on getting the better of each other instead of trying to outperform the real competitors.

Organizational Culture:

If probed, nine times out of ten, you will find that the organizational culture is the root cause of the problem, so the blame should be placed on the higher-ups who are responsible for influencing the culture of the company. At times, lack of collaboration between different departments can be a direct result of the higher up trying to use “divide and rule” policy, and encouraging people from different departments to come and share negligence or slip-up reports of other departments or fellow workers. When the managers’ start taking interest in such stories, the employees will try to make some on their own, and instead of focusing on their core duties, they’ll be trying to find some “material” to feed the higher-ups with more and more negativity about other departments.

Needless to say, if you are looking for better synchronization, you must not encourage, or approve of any such immature behavior.

Emphasis on common goals:

It is the leadership’s responsibility to get across this message to each and every department, that no matter how significant or non-significant the job seems to be, each and every department is in it together. So, when someone tries to disrupt or interfere with another department’s work, it will eventually hurt the organization benefits, and when the organizational benefits get hurt, the damage will ultimately come back to hurt each and every department, pretty much like a circle … together you rise and together you fall.

Rewards and Appraisals:

If not handled carefully, rewards and appraisal system often ends up adding fuel to fire, especially when different departments have goals or targets that coincide with each other. In such scenarios, departments will naturally try to take the credit for each and every accomplishment; this “credit war” is quite the same as the “turf war” (and we know the consequences of turf wars). Not only they’ll try to take the credit, the departments will go to the extent of hiding their successful strategies or techniques from other departments.

Enhance collaboration:

There are many ways to enhance collaboration, for example you can conduct joint meetings, training sessions, or recreational activities, where manager and employees from different departments can mingle with each other. But more importantly, at these joint sessions, meetings, or trainings, you can discern some tension going between two specific departments, you can call them up in person later on, and resolve the issues ASAP.

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Author’s Bio:
Natasha is an internet marketing expert by profession. When she’s not working, she likes to work out, read, and even draw (though she shares her paintings with very few people who are good at containing their laughter). Currently, she’s working for Loft conversions London that provides the services like Loft conversions in Hertfordshire .

Thanks! Natasha!

–ME “Liz” Strauss
Work with Liz on your business!!

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