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Plug in to Importance of Computer Knowledge for Your Business

August 27, 2014 by Thomas

asuccess82714As a business owner, what are your greatest needs?

Safe to say, many running companies these days still lack all the resources necessary to run their office computers, business website and more.

Whether due to finances or not seeing the bigger picture of how important computer knowledge is to a company’s fortunes especially in 2014 and beyond, some business owners need to stop and rethink their approach to technology.

If you’re running a business where technology is on the back burner, consider the following:

  • Not being computer savvy and relevant likely means you are losing potential and even some current customers to competitors;
  • You are missing out on chances to promote your company website, interact with consumers on social media and more;
  • Your employees are not as useful to you as they could be if you had the latest in computers and approaches to using technology at your disposal. Many people applying for jobs today have computer experience either from school and/or prior jobs, so use that to your company’s benefit.

With those three among a number of reasons computer experience is important to your business, how do you go about finding the right people for the job?

Computer Science Backgrounds Pay Off

According to a salary survey from the National Association of Colleges and Employers (NACE), those who graduated college just in the last year with a degree in computer science can expect to make in the area of $60,000, an increase of more than four percent from 2012. Surveyed employers to the tune of a little more than 65 percent indicated they would hire graduates in this major. For those with expertise as senior software engineers, $98,000 is the average income.

As more and more businesses are discovering and addressing, being Internet savvy is not enough in today’s world. Taking a mobile approach to promoting your brand and meeting the needs of customers is critical too.

Whether those you hire are in the areas of computer programmers, software developers, computer technicians or even SEO strategists, there must be a sizable degree of computer knowledge involved.

As your business grows its computer operations, make sure those you hire are effective communicators, team members and leaders that bring not only a high degree of computer science knowledge to the table, but also the ability to look to the future. Remember, your business must always be thinking about tomorrow and not yesterday.

Computer science jobs are only likely to increase in the years to come, with more employers coming to the realization that this field is a necessity and not an option in order to compete.

The question then becomes, is your business plugged in to the importance of computer knowledge?

If the answer is no, act today and not tomorrow.

Photo credit: Image courtesy of David Castillo Dominici at FreeDigitalPhotos.net

About the Author: Dave Thomas covers a variety of topics for various websites, among which include small business and technology.

Filed Under: Business Life Tagged With: bc, business, computers, information, technology

Stop Calling it Content

August 21, 2014 by Rosemary

It’s official. The push for “content” has pervaded society so completely that I had this actual conversation with my 10 year old the other day:

10 Yr Old: “Mom, no-one is visiting my website.”
Me: “I visited it just yesterday.”
10 Yr Old: “I think I need to make more content.”

Boom. Throw down the microphone and walk off stage.

assembly line

There has been a robust conversation surrounding the sheer amount of “content” debris (go read Mark Schaefer’s original Content Shock post), but I think the larger issue has to do with the attitude of the “content” creator.

I propose that we just stop calling it “content,” and whip out some Barron’s vocabulary words to describe what we’re doing instead.

  • Research paper
  • Investigative journalism
  • Marketing video
  • Customer photos
  • Online brochure or catalog
  • Case studies
  • Interviews
  • Company news item

See where I’m going with this?

One result will be that we ourselves recognize when we’re writing sales copy vs telling a story. If you call it “content,” it could be anything.

If you call it what it is, maybe it shifts your point of view as a creator. You are no longer a robot on the assembly line, you are an artist, a designer, a writer.

It’s the difference between mass-produced frozen fish sticks and fresh-caught grilled trout.

Your homework today, should you choose to accept it, is to go through your marketing plan, campaign strategy, and/or social media plan and highlight everywhere it says “content.” Replace that word with phrases and words that mean something to your customers.

Are you content with “content?”

Author’s Bio: Rosemary O’Neill is an insightful spirit who works for social strata — a top ten company to work for on the Internet . Check out the Social Strata blog. You can find Rosemary on Google+ and on Twitter as @rhogroupee

Photo Credit: jamesjyu via Compfight cc

Filed Under: Content, Marketing /Sales / Social Media, Successful Blog, Writing Tagged With: bc, content marketing, copywriting

Make It Your Business to Market Apps

August 20, 2014 by Thomas

aappereWould you like to encourage both sales and customer loyalty at the press of a button or the tap of a screen?

A mobile app can help your business do both those things. We live in a mobile world, with people using their phones for everything from finding the best deals to finding a local restaurant.

Developing and marketing your own app means your brand is there when consumers are searching for a business like yours.

If you’re ready for your business to go mobile, start with these four steps….

Create an App Worth Marketing

Before you start marketing your app, you need to design and create it, or employ someone to do that for you.

At this stage, ask yourself what your app is going to do for your customers. There’s no doubt that an app has advantages for your business – you’re putting your brand right there on your customers’ phones, creating another channel for communication, and making your company a part of their daily life.

But to reap those advantages, customers need to like and use your app, which means they need to know what it will do for them.

Ask yourself “what problem will this app solve for my customers? How will it make their lives better?” and you’ll be well on your way to making the most of your app.

Know and Communicate Your App’s Unique Selling Point

Is your app built and ready to launch? It’s time to make sure your customers know about it and know what it can do for them.

As the article “How to Market an App to Consumers” points out, your app needs to stand out from the competition.

The first step is making a functional app that is truly useful. The second is your customers know about it. Instead of “download our app”, tell them why they will love it.

For example, a restaurant might let their customers know that downloading their app means getting the latest offers direct to their phone, while a financial planning service might offer financial advice and tracking.

Offer Time or Location Sensitive Advantages

One of the best things about mobile apps from a customer perspective is the chance to get deals and bargains that aren’t available anywhere else.

From exclusive downloads or games to money saving coupons and offers, or even information that is tailored using location and date, there are lots of ways you can make your app indispensable.

After all, who doesn’t love a great deal?

By offering something exclusive to customers who download your app, you’re giving them a strong incentive to do so, and making it worth their time to open your app regularly, which means keeping your company name at their fingertips.

Make Use of Social Media

If your customers want to keep up with their favorite brands, research purchases or find good deals, where do they go? There’s a good chance that social media is one of their go-to places.

Meet them there with Facebook updates, Tweets or even blog posts that tell them all about your new app.

Keep the focus on why your app will make their life better. If it suits your business tone, add in some fun, encourage feedback, or even run a competition based on sharing or re-tweeting your updates to get your customers sharing on your behalf.

An app is a versatile business tool that you can use to connect with your customers and build brand loyalty.

Plan your app carefully and market it with enthusiasm and plenty of talk about the benefits it offers your customers to increase your app’s usability and popularity.

Photo credit: Image courtesy of KROMKRATHOG at FreeDigitalPhotos.net

About the Author: Tristan Anwyn writes on a wide variety of topics, including social media, small businesses, mobile apps and SEO.

Filed Under: Business Life Tagged With: app, bc, customers, mobile, technology

Proven Ways to Make People Read Your Content

August 19, 2014 by Rosemary

By Katherine Crayon

You have created the blog of your dreams. You regularly update it with valuable content. Everything is perfect. Except…

Except the readers don’t come.

Cat typing on laptop

No comments, only a handful of shares and tweets — and that’s all. What went wrong? Think you need to perfect your writing skills? Actually, it’s not about the way you write. It’s all about the way you promote your content.

The web is flooded with thousands of recommendations on how to attract users to your website.

It’s important.
It matters.

The Internet was created to let you share your thoughts with millions of other people — it’s meaningless if they don’t read them. That’s why today we’ll concentrate on the ways to get people to actually read your content.

If you think that stuffing your posts with keywords and optimizing them for search engines will draw armies of followers to your resource, you are mistaken. Your blog will undoubtedly rank higher in search results, but will people come back?

The way people perceive your blog posts should be your highest concern. Combine catchy writing, impressive design and some basic ways of promoting content (described in this article).

Success will follow.

Written vs Visual Content

There is a general misconception that people ignore online content. They do read it. However, the way they perceive online data has changed a lot. Content marketing has generally revolved around written data, though more recently, visual content has greater appeal.

Modern users prefer skimming to reading. In order to make them actually read your post, you have to grab their attention (with a relevant image, video, infographic, etc.).

Statistics show that blog posts featuring at least one image are more popular among web users, which results in more shares.

Relevance

Will you read a post on a topic you’re not interested in? Most likely, you will scan the article and leave. As a rule, people surf the web searching for content that meets the basic criteria of relevance:

  • Publish content that coincides with the current time and season. For instance, will you read about Christmas on July 4th? Do you find it relevant posting about winter vacations in summer? Relevance has its own chronological order.
  • Consider your readers. You will hardly be able to attract artistic people to a chemistry blog. Each web resource has its own audience. Working on your blog, think about the target user who will most likely enjoy your content. Specializing on something particular will help you look like a pro and build trust with ease.

Skimming

Users will scan your posts first to decide whether the content before them is relevant. If they come up with some points that look relevant, people will likely stay and read the entire post word-by-word. How to organize content in such a way that users will easily find exactly what they need?

Here are several points to consider:

  • Headlines are the first thing people will pay attention to. The more relevant and to the point they sound, the more likely it is that readers will come — and stay.
  • Subheads help give users a quick overview of the things you discuss in the post. Once again, if they find these relevant, chances are they will read till the end.
  • Text formatting helps to highlight the content you want to draw skimmers’ eye to. Remember that highlighting too much content in bold or italics will equal highlighting nothing. Put emphasis on the key points so that users will quickly pick them out.
  • If skimmers find your headlines and subheads relevant, they will move to bullet points and numbered lists that will help them with decision-making.

Let People Choose

Readers’ tastes differ, so if you want them to keep returning to your blog, you should provide them with several forms of content to choose from.

We have already found out that people are more attracted by visual rather than written data. However, there are many web users who prefer reading detailed posts word-by-word, without missing a single thought.

Try to publish different forms of content through multiple channels and see what works best. Diversify your content marketing with images, videos, and infographics to let people choose what they want. And don’t forget to make all of your content look good no matter what device is used.

Post Regularly

Publishing content on a regular basis will make people come back. Though it requires significant and sustained effort, this is a proven way to build up a following. Whether you are posting 10 articles a day, three posts a week or simply update your blog with something new once a month, doing this consistently will increase traffic to your blog.

Leverage Social Media

With so many users learning about the latest news and valuable information in social media, including ‘Share on Facebook’ and ‘Tweet This’ buttons will make it much easier for your readers to spread posts online and draw new visitors to your blog. The easier you make sharing data, the more likely people are to do so.

It doesn’t require much time and effort to add social share buttons to your site. Make this one-time investment and you will reap great rewards.

Communication

Communication always matters. Make sure you respond to all of the comments left on your blog. Your readers put an effort into leaving their feedback under your post, so don’t miss an opportunity to show how much you value this. Communicating with people on your blog, leaving comments on other web resources, as well as participating in discussions on social media platforms – all this combined will show how much you care.

Final Words

When it comes to content marketing, always write with personality.

Engage your readers by sharing interesting posts on a regular basis and starting a debate online. Keep the writing short and sweet, and never forget to refresh it with some relevant photo or video content.

Are you an experienced blogger or just plan to start your web resource? Which of the aforementioned techniques do your find effective? Maybe you know some other proven ways of how to blog effectively. Share with us in the comments below.

Author’s Bio:Katherine Crayon is a copywriter with a fresh voice, reporting on tech news and all aspects of the web design industry. Meet her in person on Google+.

Photo Credit: atomicshark via Compfight cc

Filed Under: Content, Successful Blog, Writing Tagged With: bc, blogging, content marketing, Writing

Are you an entrepreneur?

August 15, 2014 by Rosemary

By Robyn Tippins

Over the past twenty years, I’ve run several businesses and I’ve found that not everyone is cut out to be an entrepreneur. And, even the strongest business owners have seasons when they should not be running the show.

open sign

Here are a few ways to tell if you are ready to be your own boss.

Motivated

When you are the boss, there is no one to tell you what to do, which can be both a positive and a negative. While it’s wonderful to pilot your own destiny, it can also be terrifying. You have to decide, each day, what tasks get your attention. It involves constantly asking yourself to prioritize your day, focusing on activities that move you forward towards your goals.

I run a content marketing agency, and I use Asana to manage my projects and tasks, and to delegate work to my staff. Basecamp, TeamworkPM and others are equally useful. You just have to give rigorous attention to planning and prioritization.

At Peace

There are some times in your life that being a business owner is not the right path.

In my own life, there were seasons that I decided employment was a better choice, and I don’t regret that decision. If your life is already out of control, adding the strain of managing a business is unwise.

A friend of mine is in the middle of selling her business because she had a stroke.

Another friend of mine has decided to take a season off for medical reasons. And I know 3 people who are getting out of their businesses because one is pregnant, one is divorcing and one has cancer. Running a business is at times heartbreaking, infuriating, terrifying and exciting – none of these are conducive to healing.

Willing

An entrepreneur has to do a variety of tasks, some glamorous and some not. If you are too good to perform the gritty work, this life is not for you. In the course of a day, I may bill for work that exceeds $200/hr and then go from that strategy based task, on to an execution task that bills at $20/hr. As you grow, you can hire for some of this, but in growth mode, the boss does that work.

You’ll also work long hours some days, and that can’t be a problem. I just made plans for a late evening meeting tonight (boo!) because we have clients with offices in Australia and Canada, so time zones were working against us. Three times this week I’ve worked past 7pm, either redesigning a website or writing a last minute press release. The hours can be long, but at least I have the flexibility to work them where I choose.

Vision

Not every business has to change the world, but your vision should be exciting enough to change your world. Whether you are building a lifestyle business or a business that will crush the giants, your vision will make or break it. Use this vision to inspire the troops, create your goals and make the hard decisions.

You have to look at the bad and weigh them against the positives. This lifestyle can be great. You are granted incredible flexibility and, if you try very hard, you can achieve a wonderful work/life balance. Your business can impact your local economy through both tax revenue and job creation. Beyond that, there is the potential to not only pay your own salary, but to build significant profits as you grow.

Are you an entrepreneur? Share your business and your elevator pitch in the comments below.

Author’s Bio:Robyn Tippins is Co-Founder and CEO of Mariposa Interactive. She has been managing online communities for 17 years, and her book, Community 101, is a primer on online community management. You can follow Robyn on Twitter via @duzins.

Filed Under: management, Personal Development, Successful Blog Tagged With: bc, entrepreneurship

How To Over-Deliver by Setting Expectations

August 14, 2014 by Rosemary

When I was about 13, my family went on a camping trip. Canoeing, roasting marshmallows, and hiking were on the agenda.

Allegany State Park

“Hiking” as a concept is not generally something a teenager will be keen on.

In my case, I was definitely more of a “find a shady tree to read under” type of teenager.

The rest of the family wanted to do this hike, so they told me it was “just a short walk, no big deal.”

By mile 5, I was aware I had been bamboozled. (Turns out it’s about a 6 mile hike.)

You really don’t want to hike several miles with an irate teenager. I proceeded to make the rest of the day miserable for everyone, because my expectations had been thwarted.

Whenever you’re dealing with your customers, vendors, business partners, and employees, it’s all about setting expectations up front.

  • Is your service going to lift my revenue by 10% in one year?
  • Is the meeting going to last 15 minutes?
  • Are you going to send me 2 customers a month in referrals?

Whatever stake you put in the ground at the outset is going to determine whether the other party feels the relationship was successful.

The people who bungle this rule the most are sales people.

“No, termites aren’t a problem around here.”
“Sure, the software has that feature!”
“My workshop will change your life.”

Over-promising and under-delivering are a two-headed monster.

So how does a successful entrepreneur stop himself/herself from getting carried away?

  • Be specific in your claims
  • Back it up with real customer stories
  • Have a documented process
  • Connect the sales team with the development and customer service teams
  • If you’re talking with a prospect, paint a realistic picture of how your relationship will work
  • When you’re talking numbers, be aggressive but not dishonest. Don’t promise that you’ll get them the top slot on Page 1 of Google search results.
  • Ask your customer what their expectations are, right at the outset.

And don’t ever take your teenagers camping.

Author’s Bio: Rosemary O’Neill is an insightful spirit who works for social strata — a top ten company to work for on the Internet . Check out the Social Strata blog. You can find Rosemary on Google+ and on Twitter as @rhogroupee

Filed Under: Marketing, SOB Business, Successful Blog Tagged With: bc, customer-service, marketing, sales

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