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Trade Shows and Conferences Without Social Media

March 23, 2009 by SOBCon Authors

I went down to Boston on Sunday to accompany the Lovely Bride TM to the NE Food Expo and I have to say that it was thoroughly entertaining.

NE Food Expo
NE Food Expo

I have not been to a trade show like this in a few years and there were a few observations that I found interesting.

First, each attendee had a name badge with a 2-dimensional barcode on it. The vendors in their booths had supermarket-style scanners that could read the bar-code and print out a contact form. This form was pre-populated with the attendee’s contact information and then the vendor could write in any notes or additional information.

This is an expensive but very useful improvement to the “old way” of gathering contact information via a sign-in sheet or simply collecting a business card. I know that this is not exactly a “new” technology but it was the first time that I had seen it. The biggest impact on my own attendance at this show was that I felt much more comfortable because the vendors that I spoke with were less concerned about getting me to fill out their form.

“Can I scan you”, was all it took, much less intrusive.

Pretty Girls Hawking Their Wares

Trade Show Model
Trade Show Model

Of course, this is a standard expo/trade show gimmick: get some pretty girls to show off your products and get more attention for your booth. Since I was with the Lovely Bride TM I did not even bother to attempt to get any action shots of the young lovelies, she would have called “BS” on my claims of “research” (this is a stock photo).

What struck me about these spokesmodels was that only about half of them seemed to speak English as a first language, I suppose that it is an indication of the state of the economy.

About 25% were actual sales reps and were quite knowledgeable about the products or services, the rest simply played back a carefully memorized spiel. This leads me to the third observation – that there was virtually no Social Media component to this show.

Not one vendor asked us to sign up for an e-mail newsletter, mentioned a Twittername, or told us about their blog. Of course it is New England and these are hospitality vendors – not exactly on the cutting edge in media technology. It seems that the focus was much more on “going Green” than on creating a community. Not that there is anything wrong with that.

A Wasted Opportunity

With the badge-scanning technology and ability to register for the expo fully online, I expected a little more interaction from this trade show. Some of the most advanced tech that I saw offered were for surveillance of patrons and employees, rather than for communicating with customers and clients. I am curious as to how long it will take for Social Media tools and techniques to filter down to the rest of the marketspaces that currently do not take advantage of them.

It certainly looks like there is a market for an enterprising Social Media “Expert” to get involved with a training program…

What ideas would you present to a business that has no Social Media program?

Filed Under: Attendees Tagged With: bc, business focus, conferences, Social Media opportunities

The Castaways of Survivor SxSW Austin: How to Find ADOS Immunity at a Huge Conference

March 23, 2009 by Liz

Off to the Island We Go

I was still a young pup when I discovered the key to conferences. It doesn’t matter what industry you’re in. They’re arranged, funded, and attended by people. People at conferences seem to fall victim to the same behaviors. By the end, the folks leaving can look like they’ve lived a season of Survivor — Take for example this recent conference: Survivor SxSW Austin.

People were off to the island of Austin. Soon enough SxSW castaways realized that their ties to home were gone. We started saying hello; finding common ground; seeing who had a SxSW badge, forming our teams. The people of the town, the people of restaurants, the people in the cars, cabs, and hallways become like so much scenery — we only interacted with them when we needed essentials — food, clothing, and shelter (well, mostly food.)

Survivor SxSW became Reality 2.0. Anticipation was high. Possibilities were higher. Intentions and expectations were everywhere. “Do everything” looked like the only option between now and home. Survival required focus and follow through in the alien environment that only a huge conference can be. The folks who came without training were at a serious disadvantage.

The 3 questions on the Survivor site were heard throughout the week.

  • Who’s most under-estimated?
  • What’s the wildest moment so far?
  • Which castaway seems most out of their element?

Who would be left standing at the end of a week?

It’s easy to feel alone. No one gets automatic immunity. You have to find your own.

The Castaways

Huge conference after huge conference the cast doesn’t seem to change. Let me introduce you to the folks I always see. They were there last year … but like a new season of Survivor, they seemed to be the same people with different names.

  1. The first timer: She was glad to be there and overwhelmed that everyone knew what she didn’t — that just because you know 100 people at the same conference, it doesn’t mean you’ll see any of them. She’s was soon wishing she’d come with comfortable shoes, with a plan, with a friend to keep her company.
  2. The up and comer: He went for the win. In a few hours, everyone knew him. He was networking until the cows came home, or at least back to his hotel. You’ll know him by the number of flickr pix that you find tagged with his name. Do you have a copy of his book? Wait, he hasn’t had time to write it yet.
  3. The information junkie: Her head was in the panels. She could quote chapter and verse of the keynotes and blogged every question. Her program was worn to shreds from handling by Day 2. She exchanged cards with every speaker, but didn’t really have a conversation the entire week.
  4. The party monkeys: Each morning they built alliances on the list of parties they’d attend that evening. The next day they spoke slowly about how long the lines were. They lost their voices and their hearing by bits with each new sunrise.
  5. The rockstar: She showed up for appearances, did her gig, smiled at fans, shook their hands, and disappeared almost as quickly. She might have gotten off most easily because her unreal fame fits the unreality of the conference with a resonating rhythm.
  6. The social jockey: He decided what to do and which people to spend time with based on whether they add to his visibility. You know your star is rising if his kind spoke with you this year.
  7. The sponsors and the sponsored: They worked their butts off and hardly had time to talk. They made everything happen. When they had downtime they talked business or partied like the attendees.
  8. The camera crew: The camera crew was busy with their cameras. They are not allowed to interact while the cameras are on. They’ll experience the conference when they look through their flickr accounts.
  9. The pros: They treated the conference like a Twitter stream — taking part in what they found valuable, letting the rest go by. They did business. They attended some sessions and events. They skipped others for quality conversation. They got sleep every night. They kept their feet on ground and their thoughts in perspective.

Lots of regular folks were there too, by Day 4 they were easy to identify. They were the ones who were still awake and itching to find their own pillow. A Survivor Experience can wear on the most grounded psyches. These are the folks who disappeared from the interwebs when they got home.

How to Find ADOS Immunity at a Huge Conference

Lots of great things happen at conferences. SxSW is outstanding for what it offers –incredible opportunities to expand your network and constant input to move your thinking to new levels. You’ll meet great people and if you try, you’ll get a chance to know them. To be successful, you need to find immunity to an extreme case of ADD that someone called ADOS — AD-oooo shiny.

Five ground rules will help.

  1. Build your network before you go. Meet people via email and telephone long before you get to the “island.” Huge conferences are more valuable if you already have a connection to the people you’re going to meet. You’ll also find that more of the meetings that you plan will actually take place.
  2. Invest in a goal. That will give your conference a direction and a basis on which to make decisions about what to do next when unexpected opportunities jump in front of you.
  3. Only plan 3 – 5 things each day and be lethal about getting those done. Interruptions and opportunities to explore people, places, and conversations will be everywhere all day long. If you find you have time to do more than you planned, you’ll be ahead of the game.
  4. Make time for at least one important conversation daily. Go to lunch with smart people. Talk about smart things. A week of continuous small talk can make any person feel shallow, insecure, and a little lost.
  5. Make time for sleep. Don’t think you can do everything. No one will notice if you missed that third party on Tuesday. Everyone will notice if you look a wreck and can’t think by Day 3.

Those few strategies can help keep your balance. You’ll accomplish your goals, get a return on your investment, and learn plenty from just being there. You’ll head home a Survivor, feeling like the tribe was worth every minute you spent in their company.

What do you do to survive huge conferences?

–ME “Liz” Strauss

Register for SOBCon09 NOW!!

Work and network in a small quiet space with a dream team.

Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: bc, conferences, LinkedIn, Marketing /Sales / Social Media, Productivity, relationships, SXSW

Beach Notes: Talk Turkey

March 22, 2009 by Guest Author

by Guest Writer Suzie Cheel

When it is high tide, we climb some stairs to get from Rainbow Bay to Greenmount Beach.

On Friday as we were climbing the stairs I said to Des: “We don’t have an idea for Beach Notes this week. As we walked along the path we noticed some tourists photographing a bush turkey in a tree. Bush turkeys are usually seen scurrying around the ground, making what we call a mess, throwing dirt onto the pathway, but for them is just part of making their nest.

An idea came to mind, talk turkey: To speak frankly and get down to the basic facts of a matter.

Des often says one of the things he loves about me is my openness and honesty. He tells other people that “what you will get with Suzie is how it is: you mightn’t like it but you will always know where you stand.”

Recently I have been some conversations with myself on this exact topic. Have I been talking frankly with myself or have I been in a slight state of delusion?

Sometimes it is easier for me to “talk turkey” to an other than to myself.

What is your talk turkey story?

Suzie Cheel & Des Walsh

Filed Under: Motivation, Successful Blog Tagged With: bc, Beach Notes, Des Walsh, Suzie Cheel

Thanks to Week 178 SOBs

March 21, 2009 by Liz

muddy teal strip A

Successful and Outstanding Bloggers

Let me introduce the bloggers
who have earned this official badge of achievement,

Purple SOB Button Original SOB Button Red SOB Button Purple and Blue SOB Button
and the right to call themselves
Successful Blog SOBs.

I invite them to take a badge home to display on their blogs.

muddy teal strip A






They take the conversation to their readers,
contribute great ideas, challenge us, make us better, and make our businesses stronger.

I thank all of our SOBs for thinking what we say is worth passing on.
Good conversation shared can only improve the blogging community.

Should anyone question this SOB button’s validity, send him or her to me. Thie award carries a “Liz said so” guarantee, is endorsed by Kings of the Hemispheres, Martin and Michael, and is backed by my brothers, Angelo and Pasquale.

deep purple strip

Want to become an SOB?

If you’re an SO-Wanna-B, you can see the whole list of SOBs and learn how to be one by visiting the SOB Hall of Fame– A-Z Directory . Click the link or visit the What IS an SOB?! page in the sidebar.

–ME “Liz” Strauss

Filed Under: Successful Blog Tagged With: bc, blog-promotion, Directory-of-Successful-Blogs, Successful and Outstanding Blogs

SOB Business Cafe 03-20-09

March 20, 2009 by Liz

SB Cafe

Welcome to the SOB Cafe

We offer the best in thinking — articles, books, podcasts, and videos about business online written by the Successful and Outstanding Bloggers of Successful Blog. Click on the titles to enjoy each selection.

The Special this Week Is Imported

TAX GIRL answers.
Normally, we impound the vehicles until payment is made. However, this time, the vehicle was running OK, and the driver of the recovered vehicle wanted to drive away. He gave us a PO from his established company. We trusted the large company.

Then, they refused to pay us the $300 for tow services unless we filled outa W-9.

Ask the taxgirl: Can I refuse to complete a form W-9?


Unconventional Thinking provokes
Early in our lives, we are all handed a book titled “This is the way things are done.”

The dutiful read it and follow it to a T. The wise, the innovators, the change makers read it and then rewrite it with their own version of The Rules.

The Accidental Business And The Random Millionaire


mariareyesmcdavis warns.
If you’ve followed this blog for any amount of time, you know I’m a big fan of scalable automation in social media, that doesn’t comprise the relationship you’re forming with someone. One such case includes auto-following and auto-unfollowing all those who do the same. Some things you just can’t keep up with and it doesn’t pay not to automate them.

I’m official changing that stance due to some recent changes on Twitter’s part …

Rant: I’m Turning Off My Twitter Automation


Pluperfecter shares.
@BeckyMcCray, who is a long-time friend and colleague via Twitter, asked her Twitter stream if anyone had any how-to advice for beginning vloggers. If you’re new to video blogging, presenting information, personality, or entertainment via video, you’ll find great ideas here.

professional tips for new video bloggers


Simplenomics applies.
I’m amazed every, single time I hear Miranda Lambert sing a song that’s new to me.

For some strange reason, I hear a sales and marketing related phrase in her work, yet I’m quite sure she didn’t do it on purpose.

Quite, Dang. Sure.

Hammers Love Nails


Related ala carte selections include

Web Urbanist delights.
Suitcases have grown in size, style and security as trains, boats and plains made the world a smaller place. From buckskin packs to steamer trunks to carbon fiber carry-ons, the story of the suitcase parallels the explosion of travel and tourism.

Traveling in Time: The Evolution of the Suitcase


Oh and..
Invest in your future. Spend a weekend with a social media dream team.

Register for SOBCon09!


Sit back. Enjoy your read. Nachos and drinks will be right over. Stay as long as you like. No tips required. Comments appreciated.

–ME “Liz” Strauss

Buy the Insider’s Guide to Online Conversation.

Filed Under: SOB Business, Successful Blog Tagged With: bc, Great Finds, LinkedIn, small business

50 Blue Feather Tweeters: Talking about People Who Talk With You

March 20, 2009 by Liz

A new guy at the local pub asked me, “What is Twitter?” He said he couldn’t make sense of it, but he supposed his niece could. She has a blog.

I finished what I was tweeting and walked over to show him. I held out the public timeline on my iPhone and began talking about what folks were talking about. As we looked down the stream, I “introduced” him to people in the avatars. We talked about what each tweet showed about the ways people use Twitter.

I pointed out the huge audience of lurkers and listeners and told the man in the pub that I preferred the folks who talk. The folks who talk make the tool a mutual resource. People who talk share information, ideas, and insights. From them I learn, I laugh, and I connect to new people and new ideas. Questions get asked answered by the folks who talk. It’s like networking offline with the speed and reach of the Internet.

The man in the pub was shocked and awed …

The man in the pub came to mind yesterday when I read Lonnie Hodge’s Blue Feather Tweeters.

So, I thought “How about a list of the top 20-30 nicest people to meet and tweet on Twitter?” Here are my first picks for Blue Feather Friends–who actually talk to you….

Lonnie’s post and his idea to celebrate friends who actually talk to you … so inspired me. I want to offer you some of my favorite tweeters too — the folks who help me learn. Certainly these aren’t nearly all of you, but these ones I think wouldn’t mind a a new person starting a conversation.

Just a Few of My Blue Feather Tweeters

  1. @lonniehodge He started the idea of blue feather tweeters and I’ve been reading his blog for almost 4 years.
  2. @amyderby Listen in at night when she and I are designing t-shirts.
  3. @rickmahn Ask him what LoL really stands for.
  4. @zenaweist About as wise as they come and even more fun than that.
  5. @jimpeake His conversation can be about anything. You’ll never be bored.
  6. @DivinePurposeMV Listen to what she says, it’s always uplifting.
  7. @AaronStrout A truly decent human being who knows business and tweets with professional generosity.
  8. @BeckyMcCray Wit, style and everything about small town small business. Ask her about rush moment.
  9. @JimStorer Lovely, kind, intelligent with a wicked mischief in his smile.
  10. @JennFowler Fabulous sense of humor and fabulous hair.
  11. @roberthruzek The original cowboy hat wearing gentleman of Twitter.
  12. @carole_hicks Energy, enthusiasm, and so much honesty. Ask her about socks and social media.
  13. @ahoffmann50 Always checking in to see how things are — if your life is a rollercoaster he knows all about them.
  14. @eeUS Every morning she greets Twitterville with a smile.
  15. @rainesmaker He speaks in brilliant sentences and often they’re hilarious.
  16. @DebNg Soft words and a sly clever way of saying them. She’s a natural community manager.
  17. @gassho He knows that reflection and silence matter. His words show it.
  18. @joanna young The smile in her latest avatar says it all.
  19. @CCSeed Intelligent, soft-spoken, and often profoundly insightful in 140 characters
  20. @amypalko She’s extraordinary. Ask her about soaring.
  21. @davepeck This is a guy worth meeting! Just say, “OMG it’s Dave Peck!” to him.
  22. @heatherrast Every morning she greets Twitterville with a smile.
  23. @markdavidson Twitter maven who’ll answer your questions and make you laugh while he does.
  24. @_Deb She’s picturing us with tha camera. Tell her it’s time to sort her sweater collection.
  25. @toddsmithphoto Always look when he points you to his latest gallery.
  26. @northernchick Gentle and funny … and oh so smart.
  27. @starbucker Positive in his world view. You will be too, especially if you sing along.
  28. @rosasay Every bit of Rosa is leadership with aloha. You hear smile when she talks.
  29. @shashib Truly a connector who wants to help and share what he knows.
  30. @lorelleonwp She’ll talk anything “W” — WordPress, Woopra, what she’s wearing.
  31. @BrentLeary He can talk about almost anything — maybe it’s his skill at interviewing.
  32. @YaelBeeri She gives good tweet.
  33. @remarkablogger Works hard, plays hard. Tweet like a pro.
  34. @AlliWorthington Charming, funny, and graciously good humored.
  35. @tojosan He’s relational. No doubt about it.
  36. @websuccessdiva She’s genuine, generous, smart, and engaging.
  37. @colderice His energy is beyond inspiring … It’s contagious!
  38. @christammiller A whining new start worth every word that she tweets.
  39. @VincentWright Chief Enthusiasm Officer and the nicest, wisest power connector.
  40. @hartsook Awesome, smart, and thinks big thoughts. Inspiring.
  41. @JasonFalls If he says it’s so, believe it.
  42. @debworks Likes to talk with smart people about smart ideas because she has so many of her own.
  43. @CCSeed Intelligent, soft-spoken, and often profoundly insightful in 140 characters
  44. @heatherjstrout It’s so easy to talk to Heather and so fun. Don’t let that fool you. She’s sharp!
  45. @barrymoltz Barry cares about folks succeeding. Asking him how to bounce.
  46. @retheauditors A brilliant, straight shooting, sharp-witted Chicagoan.
  47. @paisano He thinks therefore he’s fun to tweet with.
  48. @momofteenstwit2 Everything she does is filled with generous energy. Get to know this one.
  49. @Ron_Hudson Loves social media, making things happen, and people.
  50. @neenz An alltop favorite of the Internet. Make sure you tell her I need some stickers.

Of course before we talk, it’s always a good idea to listen first. Then do tell them I said, “hi.”

What Blue Feather Tweeters do you know?

–ME “Liz” Strauss
Work with Liz!!

Buy my book.

Build better blog.

Register for SOBCon09 NOW!!

Invest in a weekend working with a social media dream team.

Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: bc, Blue Feather Tweeters, LinkedIn, Twitter

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