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6 Ways to Take Advantage of QR Codes in Your Marketing

August 15, 2012 by Guest Author

by
Celina Conner

cooltext443809602_strategy

QR Code Sample
Put yourself in this scenario:

While shopping in your favorite store, a flyer of a newly launched product was handed over to you by a sales agent. The flyer did not say much, but the product has quite captured your interest. You wanted to know more but somehow the agent could not answer more of your questions. Instead, he advised you to look into the quicker response (QR) code printed at the bottom of the flyer. The instruction is just to scan the code in a place with Internet access using a mobile device (e.g. smart phone, tablet, etc.) app. You did as told and you get access to exclusive content, the history of the product, price quotes, and special promotions.

In this article we will tackle 8 steps on how we can use QR codes properly in marketing our products.

1. Identify your target market.

Knowing your target market is the first step in propagating the use of QR codes in marketing. Studies state that most technology-aware people and mobile device users are those in ages between 25 and 40. So if your business’ target demographic is not in range, this marketing tactic might be more difficult for you to implement as it would be hard to encourage them to make good use of the codes.

If your target is in this age range, look into the ideal public places and the right media to post and distribute your QR codes. Majority of people in this age group are readers of newspapers and members of famous social networking sites like Facebook. So it’s suggested to put your QR codes in portable magazines, newspapers and websites (as side panel ads) for your audience to comfortably scan the codes right in their homes, offices, etc.

2. Post on the right spots.

Aside from newspapers, magazines and social media for targeted customers, you may also post your QR codes in other places for potential others. However, you have to make sure that they are the right spots. Good examples are on business cards, giveaway coupons, storefront displays, restaurant menu, product label, e-mails, newsletters where the codes can be scanned conveniently.

Bad examples, in contrast, are in moving vehicles like trucks and public billboards because getting the image from there is not that easy. When you’re moving, you most probably won’t take close attention to anything than the road itself. Another bad suggestion is in airplane magazines and in risky zones because passengers are not allowed to turn on or connect to the Internet for safety. These are places where people will just ignore the codes, no matter how striking they are.

business

3. Give useful campaign information that will enrich their lives.

In using the QR codes, you have the liberty to post it just about anywhere as effective without changing the code every time you have an updated content. The good thing about the QR code is that it serves as a bookmark icon or shortcut image that links your website and content to your customers instantly. So you can just alter the content behind it for them to get a different experience and depth of knowledge every time they scan the code. This form of advertising is a living and evolving one. Hence you should take good advantage of it by providing rich information that will make them come back next time.

4. Link the QR code to a specific and exciting message.

A common flaw is to just link this two-dimensional tag to a generic company website or home page. You have to remember that these are mobile people that are scanning the codes. So instead of a lengthy text, you must incorporate a creative short video or direct them to the page relevant to their interest (e.g. freebies, contests, discounts, etc.) to keep them around.

For example, if they are scanning the code from the back of a multivitamin bottle, the recommended linked items would be the nutrition contents about the multivitamin, the benefits it brings and instruction to post their own testimonies of the product online to win prizes.

In most cases, when both the product and company are still not known, customers would want to see info on the product, its uses and promotions rather than take an overview of the profile of the company, manufacturer or distributor. If you’re linking to a specific article in your web page, make sure that you have optimized pages for mobile devices.

5. Use them to get more “likes” and “follows.”
Macys-QR

You can link the codes to land into your Facebook fan page or Twitter account for a quick hit on the Like and Follow buttons. Attach an on-going contest or promo with it so people can be more engaged and you can establish a long-term marketing strategy after using the QR code as “bait.”

6. Integrate the codes to extend your marketing ad.

A great example is that of the Victoria’s Secret poster for its “Sexier than Skin” campaign. Victoria Secret had clutched into ingenuity when it placed the QR code right on the revealing area of the nearly nude models in the picture, to make users want to know more about the “secret” in their line of lingerie. People will always want to be surprised so position the code well in your print, instead of placing it in the most bottom part or the side lines.

Using QR codes is now a growing fad that will stay for years to come. It is an easy way to get customer information and track their interests by the content they access. If you use QR codes for marketing your offerings and brand, you are interacting with both potential and existing customers in real-time and entice them even more to interact with you. Posting QR codes is a fun way of advertising that is low-cost but effective when used properly.

Author’s Bio:
Celina Conner is a Yoga Instructor, an alumna of Marketing Management at Martin College Australia and a mother of a beautiful daughter, Krizia. She has a passion in cooking and formulating vegan recipes.Follow her adventures on her Twitter.

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Filed Under: Marketing /Sales / Social Media, Successful Blog, Tools Tagged With: bc, distribute QR codes, how to use QR codes, LinkedIn, QR codes in marketing, quicker response code, small business, target market

6 Big Reasons Logos Are Effective for Small Businesses

August 14, 2012 by Guest Author

by
Andrea Robinson

Logos are Equally Effective for Small Businesses vs. Corporations

Recently I read Effective Logo Design that Reaches Your Target Audience by Christopher Wallace. I was inspired to write a response to a specific comment made by a reader to his article using “4 Reasons Logos are Equally Effective for Small Businesses vs. Corporations.”

“I’m not so sure I understand the correlation between a nationally recognized (let alone global recognition as the 2 you mention) {Nike and IBM} Logo and the logo of my small business.”

6 Big Reasons Logos Are Effective for Small Businesses

In response to that comment, I offer these 6 reasons logos are Effective for Small Business.

  1. Logos are visual identifiers.
    Whether you are a solopreneur or an international business it is not possible for you to be in front of potential customers and current clients 24/7. A logo builds trust as a recognizable combination of symbols and fonts that harmoniously work together to bring an identifying mark to people. Nike did not start out large with millions of stores and customers or large brand recognition. They too had to start somewhere and build their customers over time.
  2. Logo importance applies to service providers and product creators equally.
    Since I am discussing why an effective logo design is equally important for small business owners and not just large branded corporations I will provide an example. Let’s say there are three lawn care service providers in your area. How do you tell the difference between each company when you see a team out working in your neighbor’s yard?

    You will look for visual clues or identifiers on their trucks, their uniforms or perhaps the signage they leave behind. What happens when that same company builds a website and a person who drives by the beautifully landscaped yard tries to do a Google search to find their company website? They will look for visual identifiers to help them ensure they find the same company online. While it may seem large brands benefit more by having a professional visual identity it is equally important for small businesses to have the same in place. I would argue it is even more important for small businesses to have a visual identity. A recognizable mark builds trust and helps identify you visually. This isn’t about how big your marketing budget is but it is about communicating with current and future customers.

  3. A logo should be unique and compelling, differentiating you from the crowd.
    Your goal should be to communicate and differentiate. The logo should be a strong visual representation focused on the customers you are attracting. It should also support your goals, ideas, values, style and mission. More importantly your customers have opinions and they are ultimately the ones who count. Make sure you research what they like or what resonates with them.
  4. A logo design should support what your customers want.
    Often small business owners are not clear about their “target” audience or the people they are trying to entice and engage with. A graphic design professional will be able to masterfully and gently guide you through the process. A designer with marketing skills will help you clarify who really is your audience. Together you will create a demographic profile of what traits your customers possess. This can take shape formally or informally. The creative process is valuable and why a logo typically costs more than $99. The fast-food type approach is not often a winning one because the process of understanding your business and goals takes time, often more time than you are willing to admit or recognize in the beginning.
  5. Have you ever heard the phrase perception is reality?
    A solid logo design communicates credibility and provides a foundation for you to become the trusted authority in whatever business you endeavor. If you think people don’t judge your graphics, your logo, your business card etc. then you are misled. People are constantly making subconscious and conscious judgments and decisions about your personal and professional credibility, trust, stability, etc. based on image alone. Everyone does this thus making it very important to set the tone and build credibility by putting thought into your logo image.
  6. Logos help build traction for small business.
    If you think logo design only matters for large corporations like Nike, IBM, Target, or Amazon you are wrong. Those businesses were not always “big” or “known.” But they did have the insight and understanding that they needed a clear logo mark that told a visual story to the public. It is easy for someone starting a business to lose heart and say to him or her that logos only matter to big brands but people easily forget that Nike started small.
    This is significant because when these companies started their founders knew it was important to be recognized by customers. Over time they built momentum and earning more customers greatly increasing the importance of having the identifying mark. Big businesses with big brands do spend large sums of money to protect the logo identity of their company because it took them a long time to earn the trust and the clients who love them.

Now you’ve got 6 reasons logos are effective for small business.
Has your small business got a logo that customers can recognize?

Author’s Bio:
Andrea Robinson is an illustrative graphic designer who believes success is largely defined and attained by following your vision, doing work you love and working with people you enjoy. Andrea is known for her superpower to move calmly through crisis while helping others. She loves brilliant design, artists, the feel of paint on her hands, sun on her face and squishy sand between her toes. You will find her writing for small business owners on her business blog AT Design & Illustration () or on twitter as @a_robinson

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Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: bc, business logo, LinkedIn, logos for small business, small business, small business logos

How to Identify the Highest Potential Strategic Partners

August 14, 2012 by Liz

Strategic Partnership Series

The Story

cooltext443809602_strategy

I sat at the conference room table with two other people. I was the consultant. They were the President and Key Partner of the Investment Firm that Owned the Company. It started as a simple conversation.

We talked about the company’s situation — their revenues were declining by 10% a year. Their product mix wasn’t robust enough to support growth. Attempts at new product had been poorly conceived. Now they were sitting with one potentially successful product that, if left alone, would leave the business in a slow growth, high risk situation.

We talked about product life cycles in their industry. Successful products could expect to grow for 3-5 years. Then the natural decline — the downside of the bell curve — would follow and sales might continue out to year 10.

“What would be your product strategy?” the big boss asked me.
“I’d get on a plane. Go to the U.K. Buy quality product and adapt it to fit the U.S. market.”
“Why the U.K.?” was the next question.
“Because everyone has already been to Australia, and if you don’t get some product to market and earning as fast as you can, it won’t matter what strategy I conceive.”
“You’re going to London,” was the man’s answer.

By the end of the year, I not only went to the U.K., I was hired and I took my first of what became a yearly trip to build and nurture strategic partnerships around the world.

How to Identify the Highest Potential Strategic Partners

The idea of entering a strategic partnership is both intriguing and challenging. Strategic partnerships grow TWO businesses at a faster rate. The ability to share ideas, piggyback resources, decrease costs, and shorten timelines by distributing, versioning, and repackaging can bring a huge increase in ROI even to the smallest business.

But partnerships are tricky to begin with. Choosing the right partner is critical to success. Use these questions to identify the highest potential strategic partners for your business.

  • Who has product we can version for our customers? Would they consider making two versions as they build their next product? Potential strategic partners have to make product appropriate for our market that we might want to distribute. Define that as something for customers who are like ours, only slightly different.

    If we make packaging for boutiques, we might explore companies who makes packaging for department stores, grocery stores, computer stores, jewelry stores, restaurants — the list is huge. We’d be looking for what we might distribute to our boutiques. Those tiny “to go” boxes used by Chinese restaurants might make interesting packaging for boutique candy stores. Would they be willing to print an exclusive series of those boxes in fashion colors, we could sell them to our clients at exclusive prices?

  • Who shares our standards and values? Naturally a partnership needs to agree on what is quality workmanship, what is good service, and how to respond when problems arise. Shared values and standards are foundational to trust. Partners who share our values and standards see the quality in our work, understand our pricing, and trust our choices and decisions.
  • Who is good at what we’re not and needs what we’re good at? Can they extend our brand or strengthen our marketing? Can we shore up their product offers and idea development? A great partner doesn’t look like us. They look like what we’re not.
  • Who has a similar process for approving ideas? My experience over time has taught me to be wary of potential partners with numerous approval stages. A business with the more approval stages will control final decisions. The approval process will break down ideas and steal time.
  • Who sees the value of the partnership immediately? High potential partnerships are agreements between businesses each contributing value to the other business. If a potential partner needs to be converted to the idea, that equality of agreement is missing. It’s wise if we don’t work at making it work. Converts rarely stay converted. We’re likely to end up in something that looks more like a client/vendor relationship.

Great strategic partnerships demonstrate the idea that leaders look to build things that they can’t build alone. We share easier, faster, more meaningful way to reach customers that are just outside our “sweet spot.” We can offer product ideas that we could pursue without partner help.

Have you given strategic partnerships enough thought?

Be irresistible.
–ME “Liz” Strauss

Watch for more on negotiating strategic partnerships.
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Filed Under: Marketing /Sales / Social Media, Strategy/Analysis, Successful Blog Tagged With: bc, how to negotiate, LinkedIn, negotiating, negotiations, small business, starting up a supply network, what is negotiation

The Facts on the Benefits of Starting Your Own Business

August 13, 2012 by Liz

Ideas and Infographics
cooltext443809602_strategy

Starting your own business can be difficult, but it can also be highly rewarding. For many people, it’s a dream that is never realised, but for a lucky few, it’s a reality.

If you’ve considered going it alone and pursuing your dreams then take a look at this infographic from the team at www.xlntelecom.co.uk which is full of useful information about how to approach starting your own business.

Click here to see the image full size.

A Mini Guide to Starting your own business

The freedom of being your own boss can be one of the best things about being self-employed. For many, the thought of managing your own workload without being under the watchful eye of an employer is very appealing.

Your own business can also give you the opportunity to purse something that you’re really passionate about. It’s often said that if you can find something which you enjoy doing, you never have to work a day in your life. Turning a hobby or an interest into a profitable business can give you immense satisfaction.

Running a business can also be very profitable. When working in traditional employment, your remuneration will be set by the company, and whilst promotions are possible, the money that you take home will generally stay the same. When you’re in control of your own empire, no matter how small it may be, the sky really is the limit. If you run your business well, the rewards can be huge.

Finally, the prospect of cutting out the commute is very attractive for many people. Many businesses start trading from a spare bedroom, so it will take you two minutes from getting out of bed to starting work. If you’ve spent years getting up early to take a crowded train to your office, you’ll know just how tiring and time consuming this can be. Your own business can take away this previously essential part of your working day.

Author’s Bio:
Nadine Bourne is Marketing Executive at XLN Business Services. Nadine has written guest posts for business sites such as Crimson, British SME, Growingbusiness.com. She has also written for publications including Vogue.com, Good Housekeeping and Cult Beauty.

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Filed Under: management, Motivation, Successful Blog Tagged With: bc, being your own boss, Infographic, LinkedIn, self-employment, small business, starting your own business

Does Your Business Make Subtle Promises You Can’t Keep?

August 13, 2012 by Liz

Making Promises Without Thinking

cooltext443809558_authenticity

Back when every client was a “new” client, I occasionally got caught up in the spirit of doing what I loved with people I like. In quest to give them an outstanding experience, I’d make a promise without thinking about it and fall down when I tried to keep it. Eventually, I learned to think through what I say I can do.

Most of what I’ve learned, I’ve learned by doing something wrong.
I don’t recommend that tactic. Falling down hurts. Falling down on the job often injures customer relationships.
Still doing things wrong it’s a powerful way to learn.

I got a reminder of that this week, when I received an email from a hotel confirming my online reservation.

Be Sure You Can Keep ehe Promises You Make

A fundamental key to credibility and influence is keeping promises. None of us wants to make promises we can’t keep. Broken promises lead to disappointment and disappointment leads to loss of trust. It might be easy enough to catch ourselves when we offer what we can’t deliver. But sometimes we make subtle promises we can’t keep without knowing it. Or can we.

Does your business make promises you can’t keep?
Think not?
I’m willing to bet this company thinks not too.

The promise was simple.
It’s described in this email.

I got this email yesterday from a hotel where I’ll be staying soon. Because I’m waiting to tell them in person when I stay at the hotel, I’ve removed the identifiers from the email. That’s only fair.

Elizabeth Strauss
We look forward to serving you during your upcoming stay at the XXXX Hotel. If we can be of further assistance, please do not hesitate to reply to this e-mail or contact us at 416-XXX-XXXX.

Sincerely,
The XXXX Hotel Team
416-XXX-XXXX

As it turned out, I had a simple 5-word question regarding the hotel.
I replied to the email with my question. Minutes later I received an email that said

Delivery to the following recipient failed permanently:

The email made an offer, a promise of service, that I didn’t expect.
I spent time writing an email back.
When I did, they couldn’t deliver on the promise.
I was disappointed.

I know how technology works.
I know that sometimes this happens to everyone.
Perhaps that’s what happened here.

Another story that happened the next day.

I was in a nice department store. It was also a first contact with the business. The sales associate was firmly focused on helping me find boots to fit my hard-fit-feet.

When I got to some that seemed to fit (if the boots stretched just a little), I asked if they had this boot a 1/2 larger, so that I could check that fit against the ones I had on.
She said, “No, I could order them. Wait a minute …” She left for a moment. Then she returned to say that she’d the manager for permission to have a stock person check the ladder-high shelves of unopened shipments to find the boots in my size.

In a great example of service, the manager came over and said we would have to wait for a stock associate to come over from another department. He said, “Can we get you some water and perhaps buy you lunch? This might take some time.”

I asked ‘Are you sure that my size will be in those boxes?”

He said, “Yes, the associate checked the store inventory.” Then in a moment of clarity. He said, “Let me be sure of that.” He approached the associate and after their conversation, the associate returned to say that they didn’t have my size.

Broken promise averted. My time wasn’t spent.

The offer to check the stock WAY up was a subtle promise that I didn’t expect.
The manager investigated before he made a promise.
The undeliverable promise wasn’t made.
I was delighted that they’d tried on my behalf.

Does Your Business Make subtle Promises You Can’t Keep?

Great and growing businesses want to do well for customers. They know that customers are what keep them great and growing. But the first incident has left me wondering if that business lives up to their aspiration of service while the second lets me know that when they say something they mean it.

I was disappointed with the first.
I was delighted with the second.

That’s the ROI of being thoughtful about the promises we make.

How do you make sure your business isn’t making subtle promises you can’t keep?

Keep every subtle promise you make this week.
Keeping promises is irresistible.

Be irresistible.
–ME “Liz” Strauss

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Filed Under: Customer Think, Successful Blog Tagged With: bc, keeping promises, LinkedIn, loss of trust, make promise you can't keep, small business

Beach Notes: Beached Buoys

August 12, 2012 by Guest Author

by Guest Writers Suzie Cheel and Des Walsh

A walk down the beach can turn on the music in your head and bring back memories.

Aaaaargh! It’s the Beached Buoys again!

 

Are you picking up Good Vibrations?

– Des Walsh

Suzie Cheel & Des Walsh

Filed Under: Motivation, Successful Blog Tagged With: bc, Beach Notes, Des Walsh, LinkedIn, Suzie Cheel

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