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Putting Some Notoriety Behind Your Brand

November 28, 2012 by Thomas

 

When it comes to letting people know about your brand, how do you go about it?

Do you regularly advertise through in-house means on radio and television, through newspapers, and via your social media opportunities? Do your employees spread the word to help promote your business? Or, even though it can be more expensive, do you get a well-known figure to promote your brand?

If you are practicing the latter tactic, you are not alone. In fact, more and more companies are using celebrities to help them spread the word.

Even if you only watch television or peruse the Internet on a limited basis, you have likely seen some of the following ads over the last year:

* Peyton Manning promoting Papa John’s Pizza with owner John Schnatter;
* Charlie Sheen promoting DirectTV;
* Danica Patrick for GoDaddy.com;
* Betty White touting Snickers;
* Norm Macdonald promoting SafeAuto.com.

While celebrity advertising is certainly nothing new in this day and age, it has become more prevalent given the mass reach of the Internet not only in the U.S., but worldwide.

Whether large or small, businesses have the opportunity to put a face behind their brand and tell both current and potential customers why their product or service is second to none.

As you might expect, it oftentimes comes down to advertising budgets, something the smaller business doesn’t always have much of. In those cases, it may involve finding a well-known figure who actually uses the product to go in front of the camera or the radio to promote it.

If you are a smaller business and your advertising dollars are stretched, the big question then becomes can you get the celebrity to consent to their likeness being used in the ad?

The bottom line is that celebrity endorsements give the impression that the individual uses the product or service they are promoting. If it is discovered the celebrity does not actually use the product or service and still promotes it, does a company’s brand suffer as a result?

If you plan on using a well-known figure to promote your brand going forward, consider a few items:

* Does the individual have mass appeal to a wide range of consumers?
* Does the individual come with any “baggage” that may dissuade consumers from touting your product or service? Such cases can be where the celebrity has said something negative, had a run-in with the law, or is viewed as not relevant at the time;
* Does the individual meet your budget needs? If not, you may be able to come to an agreement where they will take less for an advertisement in return for something beneficial to them.

In today’s world, a company’s brand is its heart and soul.

Before you get a well-known figure to promote what you have to offer, look at the big picture, identifying whether that individual is going to brand your business a winner or loser.

Photo credit: adnews.us

 Dave Thomas covers small business topics for various websites.

 

 

 


Filed Under: Personal Branding Tagged With: advertisements, bc, brands, celebrities

Show your Authenticity; Monkey with your Business

July 26, 2012 by Rosemary

by
Rosemary O’Neill

“True authenticity is a lack of perfection,” said architect Gil Schafer in the June 2012 issue of Architectural Digest. He was referring to a beautifully designed home, but the same principle applies to the beautifully run business.

The architect mentions, in the same interview, that he loves to include accents that are off-kilter, or “monkeyed with.”
Yes! I say. Exactly.

Show Your Authenticity. Humans Aren’t Perfect

Should a small business owner try to emulate the stilted language of a Fortune 500 on their website? Should an entrepreneur build a carefully crafted facade of social media perfection? No. Humans aren’t wired that way, and we have a hard time relating to businesses that are wired that way.

That doesn’t mean you can ignore the importance of copywriting, or that you can abandon business niceties altogether, and it certainly doesn’t mean you can show up at a presentation in your PJs.

But as a small business owner, you have a golden opportunity to show your human side, to be authentically you, as you conduct business. There’s no 50 page guidance document holding you back. If you screw something up royally, just apologize.

Embrace your lack of perfection. Celebrate it!

How to Be Off-Kilter On Purpose

Some inspirational ideas:

  1. I recently ordered some iPhone lenses that came with a tiny plastic dinosaur in the box, for no apparent reason. Photojojo.com made me smile.
  2. The AppSumo site has a funny, sometimes bizarre sense of humor, and a readily distinguishable “voice.”
  3. A local Seattle promo design shop (the fun folks at B-Bam!) caught my undivided attention last month by sending me a Christopher Walken t-shirt out of the blue.

Are you striving for B-school perfection? Stop it, and release the monkeys! Your customers will thank you for it.

Author’s Bio: Rosemary O’Neill is an insightful spirit who works for social strata — a top ten company to work for on the Internet . Check out the Social Strata blog. You can find Rosemary on Google+ and on Twitter as @rhogroupee

Thank you, Rosemary!

You’re irresistible!

ME “Liz” Strauss

Buy the Insider’s Guide to Online Conversation.

Filed Under: Marketing /Sales / Social Media, Personal Branding, Successful Blog Tagged With: authenticity, bc, customer connection, entrepreneurs, LinkedIn, small business

Free But Far Reaching – Social Media Giants That All Businesses Must Consider for Brand Management

July 20, 2012 by R. Mfar

by

Arba Hana

Twitter boasts around 500 million active users sending 340 million tweets daily. More than 900 million people sign in to Facebook every day, spending an average of 15 hours per month on the site.  YouTube has 490 million unique visitors per month, and they watch 2.9 billion hours of video every month.

Social media has worked itself into the fabric of our everyday life, and the potential for customers new and old to see your brand via these social media channels (and a few others) are very high. Each one is free. If you’re not representing your brand on social media, you’re missing out.

Learn more about some of the best, free but far reaching social media giants on internet that all business must consider for brand management.

 

Facebook:

Arguably the largest and most heavily used social media platform is Facebook. Virtually every industry targeting any age group or gender can find their target market on Facebook, where grandmothers “like” photos of their teenage grand kids and bosses comment on their employees’ photos. Using Facebook Pages, which were introduced for businesses in November 2007, you can personalize your Facebook presence and target the segment of Facebook’s widespread demographic user that applies to your business.

Facebook Pages let you integrate your brand seamlessly into the platform. Big, bold cover images allow you to show off your brand “personality”, and status updates, photo albums and polls can let you develop your brand voice and interact and engage your customers. Facebook allows you to customize  “apps”, or tabs you’re your Page to highlight products, run contests, add disclaimers or show off a variety of other content. Facebook Offers for fan pages, which is a free service for Facebook page admins, is one of the newest features available to build your brand. The Facebook Offers feature is as easy as posting a status update, and is a great way to promote a new product or service.  Fans redeem Facebook Offers via their smartphone or from an email that’s mailed to them after they get the offer.

Twitter:

The second largest social media heavy hitter is Twitter, a micro-blogging platform in which users send 140 characters into their “stream”. Anyone can read the messages, called “tweets”, but registered Twitter users can follow others, respond to tweets and forward their friends tweets to their own stream (a practice known as “retweeting”.)  Twitter’s demographic is a bit more limited than Facebook – 35% live in urban areas, the median age is 31 and users tend to have a lower income than Facebook users. The lingo might sound funny – and the platform might sound confusing – but Twitter is one of the most powerful ways to monitor what people are saying about your brand in real time and address issues before they turn into a major PR problem.

To use Twitter to build your brand, search for and follow users who are your target market and location. Make sure you monitor your mentions and search for keywords applying to your business.  Create lists (another great Twitter feature) with other businesses in your industry, other local businesses or national industry news outlets or brands, and retweet interesting articles; this can help you build your industry expertise. There are many Twitter management platforms available, such as TweetDeck and HootSuite, to make the hefty job of  monitoring Twitter easier by letting you display columns of streams (such as mentions, specific lists or retweeted messages) on one screen.

YouTube

If a picture says a 1000 words, how many words can a video deliver? YouTube has silently answered that question by growing leaps and bounds since its start in February 2005. Companies are finding this video sharing site, on which users can upload, view, and subscribe to, comment on and rate videos of all types – from professional shot and editing pieces to music videos to amateur smart phone videos.

Build your brand on YouTube by thinking outside the realm of traditional head shot interview pieces or scripted marketing videos. Video blogging, or vlogging, is a great way to establish your company’s voice and show the personality behind the brand. Product demos can give your customers the “try it before you buy it” look at your products that could tip the scales in the favor of a sale. How-to videos can show your customers you’re an expert in your field, and as an added bonus, are the type of videos social media fans love to share with their friends. The majority of videos out there aren’t professionally made, so don’t let the technology of video editing keep you away from using YouTube to build your brand – all you need is a webcam and an outline!

An added bonus of using YouTube is increased search engine rankings. After Google purchased YouTube for $1.65 billion in November 2006, YouTube videos started showing up quite often in searches, and have become increasingly weighted. YouTube videos not only let your customers get to know your brand, but they can also bring new customers to you through search engine traffic.

__

Arba writes on topics related to branding and marketing. If you are looking for brand management services, you can try this brand consultancy service provided by some of the best in business.

Filed Under: Marketing /Sales / Social Media, Personal Branding Tagged With: bc

Blog Branding versus Blog Marketing

June 20, 2012 by Guest Author

Blogging is all about being personal.

It may sound too simple that anyone will understand it not more than a personal online diary. Hence, let me just explain a little bit for you to understand from another perspective.

I may not be the expert to give you an educational answer about branding and marketing. But in my opinion, if anyone can understand the difference between branding and marketing, that person will definitely understand the true meaning of being personal.

Both marketing and branding have different goals. Let me just explain to you in my own understanding after working for a while in the society.

What is blog marketing?

Marketing aims to effect an eventual sales transaction. Hence, it gives the person an instant gratification as he/she tries to tell the world who he or she is. It is very similar to a person who is devoting himself/herself to be extremely sales-driven. He or she will go out there to tell the world through Twitter, Facebook, Friendfeed, LinkedIn or any other social media that he/she can reach.

What is blog branding?

Branding aims to communicate by means of “impressing” what this blogger stands for. It is not so much about looking out for maximum exposure. But rather, it leaves an impression to anyone who notices him/her.

This blogger will usually focus a lot on building quality contents, beautifying his or her blog design, and making sure that everybody perceives him/her as who he or she really “is.” Isn’t blog branding about “being personal”?

Marketing versus branding

Some experts believe that perception is everything. Branding — which shapes perception — leads everything!

Some believe that marketing is the key to business viability, especially when it involves product development, market development, channel development, sales force management, etc. Thus, it is more directly impacting revenue.

Both marketing and branding aim to affect higher profitability. In general, marketing has a wider effect but lesser depth (volume, sales, etc). Branding on the other hand usually tries to enable clients to pay a “premium.”

Mix and match your marketing and branding

Both are really important in its own way. While marketing is pretty straight-forward and is more like a how-to strategy, I wish to emphasize on this phrase “blogging is all about being personal.”

Author’s Bio: This post was written by Charles. He has been an Internet reviewer since June 2007. He pours his passion for Internet marketing and Internet branding into his Twitter account actively at @charleslau.

Filed Under: Blog Basics, Personal Branding, Successful Blog Tagged With: bc, blog marketing, blog-promotion, blogging, business-blogging, How-to-Blog, LinkedIn, personal-branding, small business

Make It Happen

May 30, 2012 by Guest Author

by
Susan Bulkeley Butler

cooltext443809602_strategy

CEO of Me, Inc.

Early in my career at Accenture, I didn’t get promoted when I thought I should have. I didn’t have the necessary skills to perform as a consulting manager. This prompted me — with the help of my mentor — to realize the following: I needed to undertake the responsibilities of the position I wanted before I could be promoted to it. I had to take responsibility for myself … I needed to figure out who I wanted to be and how to make it happen. Ultimately, I became the CEO of Me, Inc. This professional epiphany opened the door to a promotion as Senior Executive, the Office Managing Partner of Accenture’s Philadelphia office and the Managing Partner of the Office of the CEO at Accenture.

Changing roles in the workplace isn’t always easy, but I facilitated my new roles through my Make-it-Happen (MIH) Model, which consists of four easy-to-follow steps:

1. Set a clear vision

Just like the CEO of a corporation has a vision for their company, you need to have a vision for your company (You, Inc.). Take a moment to think about your future. What are you doing in five years? For example: “I am a partner at Accenture, in the Government Services practice, and my team just won a contract with the Department of Defense to implement a new human resources system.” Send an e-mail to someone, describing what you wish to be doing, and date it five years from today. By doing this, you’re talking with others about your aspirations and you’re committing to make it happen.

2. Build a team that supports you

You know what they say: two heads are better than one. Your team will serve as the Board of Directors of You, Inc. They will help you gather the necessary resources for you to achieve your vision. Your team should include people who: you admire, will open doors for you, and will recommend you for the opportunities you need to gain valuable experience. These people can be experts, mentors, advocates, executive coaches, stakeholders, etc. When I was at Accenture, my team included my peers, my clients, people I admired, and people who were in positions that I aspired to have (in addition to others in senior positions).

3. Develop a detailed plan

What do you need to do to obtain the promotion you want and how will you do it? What kinds of skills, experience, and knowledge are required to achieve your vision? Think of your plan as a roadmap or a GPS. You’d never leave for a long road trip without one of these, right? Developing a detailed plan will get you from where you are to where you want to be. Be clear, be concise, and set goals with dates. This way, you’ll always know where you are and what you need to do next.

4. Navigate the journey

BigStock: The Winding Journey
BigStock: The Winding Journey

Once you have your vision, your team, and your plan set in place, it’s time to put You, Inc. into motion. Be aware of your product and its packaging. You should also be aware of how you’re presenting and marketing You, Inc. As you navigate through your journey, monitor what’s going on around you. Which parts of your plan are successful? How about the parts that didn’t work out quite as you planned? Learn from any possible mistakes and move on. Look back at your original plan and make adjustments as needed. I proactively change my plan every 3-5 years. My end goal is to make myself indispensable. As the strategy of your organization changes, you need to change to be indispensable.

Ultimately, to make change happen, you must embrace these four steps and proactively seek opportunities for yourself. As I always say: make things happen for you, don’t just let them happen to you. Take responsibility for yourself. If you do this, you’ll be well on your way to achieving your goals and becoming the CEO of You, Inc.

—-

Author’s Bio: Susan Bulkeley Butler is the founder and CEO of the Susan Bulkeley Butler Institute for the Development of Women Leaders. Susan is also author of “Become the CEO of You, Inc.: A Pioneering Executive Shares Her Secrets for Career Success” (the Revised and Expanded Second Edition was published in May 2012) and “Women Count: A Guide to Changing the World” (). You can find her on Twitter at @SusanBButler.

Thank you for adding to the conversation!

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the Insider’s Guide to Online Conversation.

Filed Under: management, Personal Branding, Successful Blog Tagged With: bc, Business development, LinkedIn, personal-branding, personal-development, small business

4 Points of Clear Thinking in Social Business Times of Fleas and Mosquitoes

March 27, 2012 by Liz

Don’t Let the Adrenalin Cloud Your Thinking

cooltext443809558_authenticity

The biggest part of my business life takes place offline. For as much as I’m visible on Twitter and my blog, I’m most often on the phone or in offices listening and talking about how people think and respond in business situations — how we buy, how we create communities, how we rally to cause, and how we are moved by influences.

In those ongoing business conversations, people I work with and for sometimes bring up cases of negative social business behavior. I bring up a four points that we often lose sight of in such situations.

  1. It’s rare that someone dies or company goes bankrupt because of comment made on Twitter. From the words “Dell Sucks,” through the first time prominent bloggers chose to use and post about K-mart gift cards, to the Motrin ad about “babywearing,” and every iteration large and small debated in the online social business — none that I recall were a life and death situation. And some were obvious attempts by individuals to gain visibility and attention.
  2. Don’t believe anything you hear and only half of what you see. Find out more about everyone and everything before you respond. It’s rare that we work with complete information. Every story has many layers and it’s human nature to lose sight of or devalue the parts that don’t support the position that we favor. If you haven’t considered the restraints and possible good intentions of what you’re criticizing, if you can’t offer a possible way to solve the problem, if you can’t articulate your own version of the same behavior you’re criticizing, if you only have third party access to what happened, then you probably don’t know enough about the situation to call what you’re thinking an informed opinion. It’s impossible, arrogant, and dangerous to think you know other people’s intentions.
  3. Consider the reliability of the source and what the source’s purpose might be. Who brought the first complaint and what might be their gain for complaining? I’ve seen someone ask “innocently curious” questions on Twitter to start a debate, designed to raise his own profile by rallying folks to kick and scream about something that was really none of his business. Very soon a pile-on occurred. If the questions were really so innocently curious, I wonder why they weren’t asked via email? The difference between innocent curiosity and manipulation in this case was the intent of the asker — he wasn’t interested in the answer. He was interested in the debate and gaining more followers.
  4. People can see what you do, not why you did it. Stick to your values and your actions will prove them true. Each time an issue occurs I watch social business experts lose sight of how social media tools work. We tell people to listen. Then we forget that they’re listening. What CEO wants to work with the guy who claims on Twitter to be the only person who understands business? What C-Suite executive or small business owner who’s listening will trust the opinion of a person who tears down a company or rants unmercifully on an individual’s opinion? If you know how the tools work, you don’t lose that perspective to join a witch hunt because someone choose to write an ebook.

What to do about negative social business behavior?

Try the rule of fleas and mosquitoes.

What do we do with fleas and mosquitoes? When they keep their distance, we don’t even think about them. They’re irrelevant. When they bite us, we build environments where fleas and mosquitoes don’t thrive and flick them away on occasions we must. Then we get on with what makes our lives worth living, not bothering.

It’s easy to have a knee jerk reaction in a situation where many have tools to reach a few thousand people. So those fleas and mosquitoes, who choose to suck bits of blood for their own advantage can appear to be powerful. But only have the power that we give them. Be aware of what feeds them and remove it from your environment. Starve the fleas and mosquitoes of attention. Gratefully thank them for their wisdom and move on. The folks you want in your community don’t like fleas and mosquitoes either.

Focus your attention on giving food to what keeps you strong and protects you — the folks who already love you. Give the folks who love you even more attention. They’re the ones who deserve the explanations. Give them your commitment to continue doing what they already love about you. Let them know your trust won’t be bent or broken by voices who yell louder than they might. Invite them to be closer to you. Reward them. Celebrate them as heroes.

You’ll never go wrong by valuing the people who love you more than the fleas and mosquitoes.
Keep your head, your heart, and your adrenalin on the mission of the people who share your values.

Be irresistible.
–ME “Liz” Strauss
Work with Liz on your business!!

Buy the Insider’s Guide to Online Conversation.

Filed Under: Audience, Personal Branding, Successful Blog Tagged With: bc, LinkedIn, negative behavior, social business

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