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Blog Design Types: How Do They Affect Reader Comments?

December 1, 2006 by Liz

I've been thinking . . .
Yesterday, I had breakfast with Steve Farber. Our discussion included comments and conversation on blogs. I mentioned what I’ve been noticing as I begin working with a designer on a facelift for Successful Blog.

The key point is that the longer I study designs I might like the more I realize that design affects how and whether I comment.

It makes sense really. We recognize a restaurant we want to try by its decor. We decorate our houses to reflect what is important to us. Why wouldn’t blog design reflect the blog owner and the audience? It seems a natural next step to think that blog design affects whether I comment.

Not all readers respond as I do, but decades working with readers online and off has taught me that many do. So, I’ve collected these thoughts:

  1. Some designs are all rules or all whimsy. They might be mature and thoughtful, but they have no emotion. They might be fun and friendly, but they have no sophistication. It’s hard for me to find a fit in either. If I don’t fit, I worry that my comments will be misinterpreted. Designers should know I comment on these blogs despite design not because of it.
  2. Some designs are highly structured — all things are outlined and in boxes. I know from print, that some folks find high-structure a comfort and others find it limiting. High-structure design makes me feel there is only one right answer. I’m careful when I comment on blogs with high-structure designs. I think that information bloggers and corporate blog designers should know this about me.
  3. Some designs are wide open — the extreme example is the white page with no lines or boxes. The overall feeling could translate to standing on an open prairie where horizon is visible in all directions. I so like reading these blogs that I thought this was an option I might try, but when I went to comment on one my comment seemed so public. It didn’t mind sharing my thoughts in this venue, but I knew I’d never get in deep discussion. Someone who wants me to get to the point and keep moving should be aware of this response.
  4. Some designs have a sense of openness and intimacy about them. They offer a defined space with atmosphere that offers room to breathe and think, and a boundary from the rest of the world. These designs feel fresh and familiar at the same time. I seem to know I’ll like people I’ll find there before I start to read. Designers looking to build a community blog should understand the attraction of these intangibles.

We know Successful-Blog is about relationships and conversation. Our kind of dialogue takes place in comfortable spaces, in places intimate and nonjudgmental. High-trust environments don’t happen when there’s only one right answer, when the whole world is watching, or when we have no sense of where we are or who we’re talking to.

Great design weds emotion and structure. Great designers weave and craft the subtle and intangible values of a brand into a design. Great design underpins and underscores who you and your readers are. It is the visual expression of the story your blog is telling in the words.

My comments might begin with a thought, but the execution, the actual writing involves a personal, emotional investment — a putting myself out there. A blog’s design helps me understand whether I’ll be supported in that effort. I guess it tells whether my comment is welcome.

How does the design of your blog reinforce the story of who you are? What else have you noticed about how design makes you feel while you are reading a blog?

Liz's Signature

Filed Under: Blog Comments, Design, Marketing /Sales / Social Media, Personal Branding, Successful Blog Tagged With: bc, blog comments, blog-design, personal-branding, Steve-Farber

Get Edgy: Contest Ideas to Push ANY Blog to the Remarkable Edge

October 10, 2006 by Liz

Writing Contests as Edgecraft

Power Writing Series Logo

Writing contests, I know you’ve seen ’em so have I. I’m a writer and I don’t have time to enter them. I imagine that most techies and other nonwriters pass them by completely.

If you want my attention, doing two things is important.

Mix something successful from over there to something you have here.

Find the edge of here — be noticed, outstanding, and remarkable.

Seth calls moving out to that remarkable edge edgecrafting. It’s knowing who you are, knowing what business you’re in, and not letting tradition or the perceived risk — that perceived risk that edging out comes packaged in. It’s investing in, inventing, or trying new things to make a mark that will get people remarking about what you’re doing.

A nonwriting blog — say a techie blog — having a writing contest is a remix with posibilities. Curious at the very least, don’t you think? Gotta get past curious to way out there, in order to be at the edge.

I’ve got some ideas . . .

How to Set Up a Contest that Works

Nothing is less fun than a contest where no one shows up. So let’s start with the basics that tilt the balance in your favor.

  1. Keep the rules few and the task simple.
  2. Keep the deadline definite and the timeline short, but not too short — a week is good.
  3. Announce it as many ways as you can. Remind folks daily on your blog. Send out email. Ask friends and colleagues to pass the word. Seek out and list your contest at sites such as competizione.

That being said, what kind of writing context might catch readers’ attention and get them to participate?

I’ve got a few ideas. . . .
[Read more…]

Filed Under: Community, Motivation, Successful Blog, Writing Tagged With: bc, blog comments, blog-writing, Customer Think, edgecraft, focusing-ideas, ideas, Writing-Contests, Writing-Power-for-Everyone

Great Find: List Your Writing Contest At Competizione

October 8, 2006 by Liz

And the Winner Was . . .

Are you getting tired of finding out about writing contests AFTER they are over? Musingwoman was too — enough that it spurred her to action. A new blog was born so that folks could keep up woth upcoming contests and rules. So, competitors, start your keyboards.

Great Find: competizione
Permalink: http://musing.typepad.com/competizione/

Audience/Topic: Folks interested in announcing or participating in writing contests.

Content: This new blog which started just this month already has a list of competitions, and invites you to send in competitions you’re having so that you can attract more entrants. The guildelines are clearly stated. To briefly summarize them:

    Contests can be for blog or for a task — win a ___ by writing a ___.

    Information should submitted by email and need to include a link to the contest announcement post, the deadline date, limit to entries (if there is one) and any other pertinent information.

    No profanity, pornography, or discriminatory content.

    Sites with adult/mature (R-rated content) should be labeled when submitted so that competizione can alert audience visitors.

    Contest submitters are asked to link to competizione. The submitter’s site link will remain on competizione after the contest post has been deleted.

Have a contest! It’s a great way to show off your blog and attract new readers. Let Musingwoman tell folks about your contest — free promotion is an excellent deal. It’s a chance to expand your network of relationships. Stretch your brand a bit. I can see your blog growing already . . . yep. Click on the title to see what’s there for you.

competizione

A writing contest is even more exciting outside a writing blog. . . . On a techie blog? a real estate blog? a travel blog? Really? You bet. All bloggers have to write, don’t they? Imagine the kind of contest you might invent.

UPDATE: NOT ALL CONTESTS ARE FOR WRITERS — ALL THE MORE REASONS TO CHECK COMPETIZIONE OUT!

–ME “Liz” Strauss

Related articles
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Filed Under: Marketing /Sales / Social Media, Personal Branding, Successful Blog, Writing Tagged With: bc, blog comments, blog-writing, competizione, Customer Think, ideas, musing-woman, Writing-Contests

Leaving Folks Room to Comment — Why It’s Imposstible Most of the Time

September 28, 2006 by Liz

In April — Advice from Readers Yea!

Power Writing Series Logo

The conversation finally occurred on a Sunday last April. I’d been trying to work out why something was happening. It seemed the more I wrote, the less folks were commenting. Then finally someone said something — a lovely compliment — that put words to what I’d been feeling might be the issue. He said.

I used to comment more than I do now, but she writes so completely that I find it difficult to add my thoughts to hers.

That thought led to me writing, An Open Thought: Please Take the Keys, a post where I said . . .

Please Take the Keys

Movie stars have directors. Olympic athletes have coaches. I’m just a blogger. I have you.

If we’re talking about customer think–brand you and me–what better case study than this blog itself? You can’t hurt my feelings talking about my writing. I know it’s not who I am. I’d like to know how to get myself off the stage and back into the audience again. Will you tell me what you see? Would you do me that favor? Just say YES.

Sometimes the customer needs to be in the driver’s seat. Please take the keys.

How will I learn if you don’t?

And after a few moments of testing the waters. YEA! and Thank you! for everyone who did.

People gave me lots of feedback and great advice. I grew a lot as a blogger that day. Leaving folks room to talk was a big take away for me.

In August — Advice from Liz Uh-Oh

In August when I wrote the post, 10 Reasons Readers Don’t Leave Comments, I was sure to include that — always leave room for people to comment.

I bring it up here because, I have to say that I’ve found that about half the time it’s bad advice. Some kinds of writing need to be complete. End of story.

So I’m here to say that,

It would be silly to leave out part of a how-to post so that people can add it back in as a comment.

It would be frivolous to drop out a fact from a persuasive argument.

You might not want to omit an event in a retelling of a news story.

The only place I’m sure that you can leave room safely is when you’re writing a list post. I’m sorry I gave you bad advice. I’m a long ways from perfect.

By the way, I’m still doing all I can to get off that stage and back into the chair beside you. I still appreciate any help you have on that. I like being eye-to-eye with people I talk to. It’s friendlier.

The keys to the blog are always there on the sidebar.

–ME “Liz” Strauss
If you think Liz can help with a problem you’re having with your writing, check out the Work with Liz!! page in the sidebar.

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An Open Thought: Please Take the Keys
10 Reasons Readers Don’t Leave Comments
5 Sure-Fire Ways to Break the Promise of Your Brand
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Filed Under: Blog Basics, Blog Comments, Successful Blog, Writing Tagged With: a-clear-message, bc, blog comments, blog-writing, Customer Think, focusing-ideas, ideas, Writing-Power-for-Everyone

10 Reasons Readers Don’t Leave Comments

August 7, 2006 by Liz

My Secret

My name is Liz and I have a secret. I read your blog almost every day, but you you wouldn’t know that. That’s because I hardly ever leave a comment.

I know the value of a well-placed comment. I’m pretty good at writing down what I think. Yet, when it comes time to writing a response to what you wrote, some days I can’t quite get my fingers to the keyboard. I start to write something . . . then I leave without posting it.

There are more readers like me than ones who are not. I know. I’ve talked to them. I’ve been talking to them about why they don’t comment. It seems that we have the same secret reasons for not leaving our calling card. We want to leave our thoughts, but things get between us and that comment box.

It’s time we came clean and let you know what they are.

10 Reasons Readers Don’t Leave Comments

I don’t suppose this is all of the reasons folks choose not to comment. This is only a list of 10 +1 of them that I’ve heard over and over again.

  1. What you write is so complete, that I don’t know what to say except good job. I feel silly writing that, so I read and move on.
  2. You’ve taught me something I didn’t know, and I need to think about it before I even have a question. Much like number 1, I don’t want to embarrass myself. I’m better off moving on.
  3. I get ready to type a comment, but I notice you only respond to a few friends who mostly share inside jokes. I won’t take the risk of being overlooked in public.
  4. The folks who comment on your posts like to argue and I don’t. I’m not sure I’m brave enough to fight my way into the crowd.
  5. You rarely respond to comments. So, there’s no point in writing one.
  6. Your blog has geeky attitude and I’m not geeky enough to keep up.
  7. I really like your blog and your post, but I’m too tired, busy, or any one of a number things that you can’t control. I’ll comment the next I come back to read.
  8. You end your posts with a giant general question like “What do you think of the Big Bang Theory?” That question is such a big one. I don’t have time to answer it. I feel strange answering with a lesser comment.
  9. You put up a fence by making me login to comment. I have too many passwords already and I don’t know you well enough to add one to my list.
  10. Your content wasn’t fresh and exciting, and I couldn’t find anything YOU inside it. It seemed the same post that I’ve read on 10 other blogs. If I commented, I would have to tell you that.
  11. PLUS ONE: Your post was negative. Negative is scary. Most folks don’t like negative stuff, because they know they could be next to be the recipient. I don’t comment, because I don’t want to be part of it.

Sometimes I don’t comment because I’m self-conscious about new groups and fitting in. I suppose most people feel that way now and then. I’m working on that.

Yet when the content is rich and compelling, I lose all self-consciousness. My fingers can’t wait to share what you’ve started me thinking. My hands literally jump to the keyboard and start typing out the words. Other readers have said that is true for them too.

Compelling content causes comments.

Did I miss the reasons that keep you from commenting?

–ME “Liz” Strauss

Related articles

The Show Is in the Comments
An Open Thought: Please Take the Keys
Who’s Reading Your Comments?

Filed Under: Blog Comments, Customer Think, Marketing /Sales / Social Media, Successful Blog, Writing Tagged With: bc, bestof, blog comments, blog-promotion, blogging, Customer Think, customer-relationships, engagement, Liz

436 Comments and a Review!

May 31, 2006 by Liz

1 Guy Told the World About It

Last night at Open Comment Night, we had another great and rambling conversation. Mike Dunn of Nomadic Audio stopped by to see what was going on. He live blogged the Open Comments Night. Click the title to see what he said.

Living example of social media

Highlights

Many thoughts were shared between blogger friends. New blogger friendships formed. Art was defined. Plans were made. Marketing ideas were discussed. Stories were told. A good time was had.

Here are some highlights. [Read more…]

Filed Under: Blog Comments, Community, SOB Business, Successful Blog Tagged With: bc, blog comments, blog-promotion, blogging, Community, discussion, letting-off-steam, Open-Comment-Night

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