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Can Corporate Jets Help Aircraft Carriers Adapt to the Social Web?

January 5, 2010 by Liz

It’s a Metaphor and a Challenge

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When I worked for a small publisher turning itself around, we were well aware of the disadvantage our size in terms of visibility, offer, and reach. Still we felt we were on the winning side, because we had advantages the corporate publishers had lost just because they had gotten big.

A friend of mine used to say, “It takes a long time to turn an aircraft carrier. Corporate publishers have the same problem. We’re like a Seafox, small but quick.”

It looks the same for small business and corporations on the social web.

  • Corporations have more structure. Think of the set relational culture and history of huge corporations. Think organizational structure and traditions.
  • Corporations have more to lose. Think stakeholders, stockholders, and financial histories. Think protecting reputation and market share that is huge.

Small business can focus, move, and respond quickly. A change of thinking and a few new people can change the culture in a few breaths. Communication is faster, so education is too. Could that be why smaller business is adapting more quickly to the social web?

But then, I keep thinking, “Aircraft carriers also transport jets.”

aircraft_carrier


Here’s the challenge:
Put your imagination to the test …

What sort of “corporate jet” can help corporations adapt to the social web?

–ME “Liz” Strauss
Work with Liz on your business!!

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Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: bc, ideation, lateral thinking, LinkedIn

Three Steps to Powerful Personal New Year Resolutions

January 1, 2010 by Liz

Products, Promises, and Irresistible Payoffs

Ah, New Year’s Day Resolutions. Millions of us are making promises to be better people. Some will try to become a different human being. Some will make their radical resolution the center of every conversation. Some will think they deserve a medal for trying. Some won’t think of any reason to bother. Some folks will resolve to buy a new car.

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Some won’t get past the thinking.
Almost all of us will falter.

To make a powerful, personal resolution, we can’t be the only ones at center of the payoff.

A powerful resolution serves other people.

A great resolution is like a great product — it makes a promise — and it keeps it. Like a product, it’s not all about the folks who made it. A great resolution builds confidence and influence, because it helps us grow, connects us, and pays off in irresistible and unexpected benefits.

Three Steps to Build Powerful Personal New Year Resolutions

Use these steps to find your own powerful personal New Year’s Resolutions. Pick just one or two, if you want to boost your confidence and influence. Do all three of them if you want to irresistible.

  1. What do you do or offer that the important people in your life would love to see more of?

    Do more of that.

  2. What do you do or offer that the important people in your life would love to see go away?

    Oh, just stop.

  3. What do you know you might do or offer the important people in your life that surprise, thrill, and delight them?

    Why didn’t you think of doing that sooner?

A resolution is a goal wrapped up as a promise. When we keep our promises, we see ourselves as authentic, confident, competent, and trustworthy. To other people see it too and it becomes influence and authority. When our kept promises reach out to and benefit other people, it’s attractive, influential, and can be downright irresistible.

Of course, we’ve got make and keep a powerful promise.

How do your plans to grow this year have other people in them?

–ME “Liz” Strauss
Work with Liz on your business!!

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Filed Under: Marketing /Sales / Social Media, Motivation, Successful Blog Tagged With: bc

A 12-Step Strategy to Fit Your Blog into the Social Web

December 31, 2009 by Liz

How Does a Blog Fit into All of This?

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Once upon a blogosphere, people on the web connected and talked through text, audio, and video, linking from blog to blog. That linking made a community of people who were related by content and conversations on those same blogs.

Then about 4 years ago, the blogosphere got interested in social media tools. Microblogs and social networks were new ways to reach out, connect, and talk. The blogosphere was evolving …

  1. As the blogosphere grew up, some members stood out. They were fluent, proficient, had abilities as practitioners and teachers. Their subscriber lists grew faster. Their voices were heard first and sounded louder. People started looking up to them. Smaller groups formed around what they said.
  2. As the blogosphere grew out, some members built new tools, new sites, and new communities. The businesses offered new things to do, new places to meet, to ways to interact. People looked out for others who even more like themselves. We had new choices. The larger community split off into more like-minded groups.

The effect has been that the community has diversified into smaller groups and spread out. The conversation is bigger, but it’s no longer concentrated on our blogs. The new sites and communities, the speed, mobility, and breadth of the tools attracted even more people to the check out this social web community.

Some of these folks found that they could be a part without having a blog.

Millions of people are spending their time on the social sites. They will out their many profiles with a to Facebook or LinkedIn. The commitment is lower and requires less editing.

How does a blog fit into all of this?
Having a blog was a having a home in that community — a place people could visit, get to know you, engage with you and your ideas.

It still does.

In fact, a blog is even more foundational. Have you noticed how noisy the Internet is? When people visit our blogs they can come in from the huge noise of the larger conversation stream. A blog can offer a respite. They get room to breathe and a chance to share a larger thought. But it’s time to step back, think strategically, and adapt to how people act now. Habits have changed.

According to PostRank study from 2007 to 2009 which followed 1000 of the most engaging feeds, they found:

  • 30% more people are engaging in the social web
  • less than 50% of that engagement is happening on blogs … it’s moved to social sites.
  • trackbacks linking blogs have dropped from 19% to 3%
  • Twitter, Friendfeed, and Facebook and other social sites have gone up from less than 1% to over 29%
  • Blog posts have a longer life-span. In 2007, 98% of the engagement occurred in the first HOUR. In 2009, only 36% of the engagement takes place in the first DAY.

Unless you’ve just started blogging, you’ve probably noticed some of that — fewer visitors than last year, how the conversation has moved away from the comment box to the social sites. But you might have missed how quickly more people are coming or that our post are lasting longer and reaching farther.

That calls for a serious new strategy as the Blogosphere evolves into the Social Web.

A 12-Step Strategy to Fit Your Blog into the Social Web

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Your blog numbers might be down, but the engagement in what you do and think could be growing exponentially. The bloggers and blogs that do well offer outstanding and meaningful content that is in tune with where folks engage naturally and easy to read and share with their friends.

Here are 12 Steps to consider to refit your blog to the Social Web.

  1. Mark your place … Find the tools you need to measure where your blog is today. Some include: Google Analytics, Woopra, Quantcast.com, Alexa.com, Technorati.com PostRankAnalytics,and Compete.com Identify and track information so that you have a historical marker.
  2. Do Reconnaissance … Use the tools and study conditions to find where your main audience spends their time. Look beyond Twitter, Facebook, and LinkedIn. Find the niches. Learn their habits. Starter tools include: Google Alerts, Search.twitter.com, addictomatic.com, and topsy.com Internet’s Largest Twitter Tools Resource List.
  3. Watch, Listen, and Make Alliances … Be constantly aware of what other people are doing. Ask for help. Turn great conversations into content. Invite savvy bloggers to write guest posts on topics they know more about.
  4. Clarify Your Identity / Message … Who are you and what do you talk about? In this fast-paced trust economy, people want to instantly who you are. Design and content need to say who you are. Does your design look like everyone else’s? Content is the main context of your web identity. It establishes your authority and your expertise. Google loves new content to index. People love new ideas.
  5. Define a Consistent Workable Plan … Identify 4-8 key niche topics you’ll write about and 4-8 types of blog posts you favor. You might make a blank monthly grid with the types across the top and the topics down the side. Even a loose plan — one that allows you to respond to new ideas and unexpected events in your area of expertise — will make the blogging work more predictable to you and more accessible to your readers.
  6. Use Best Practices … Save time by brainstorming several ideas first and later writing several drafts at one time. Then, you’ll have “almost ready” blog posts captured when you need them. Link out, cite, and promote others at least 6 times more than you promote your own work. Understand when sharing your work is passing on value and when it’s being a pain.
  7. Test Constantly … When and where will you publish? How often? Which days? Which time of day works for your audience? Should it be more or less than one a day?
  8. Mind the Details … Write outstanding headlines over outstanding content. Take more time than ever before making sure your ideas are sound and attractive. Target them to your niche. Loyal fans will see, read, and share.
  9. Network and Connect … Plan time at social sites and commenting on other blogs. Divide that time between people who do what you do and your ideal customers. Start conversations online and off. Be interested and interesting. Look for reasons to offer a hand.
  10. Innovate New Forms … Try a “Twitter trackback.” When you reply to a reader’s comment, take the link back to him or her. A quick tweet saying, @ReaderX I answered your great comment [link] promotes the reader as well as your reply.
  11. Feed the Content Community … Write content and answer questions wherever your readers are. Engage people where they are. Don’t hide all of your ideas and expertise on your blog. As Google starts indexing more social sites, this can only work better and better.
  12. Invite People Home … Constantly add resources and repackage content to readers to explore your archives again. When it’s appropriate, invite people back to see other things you’ve written or to make sure they don’t miss something they’ve said they need.

Having a blog is even more important now that the blogosphere is evolving into the Social Web. Blogs still offer the place where we can “go deep,” expressing thoughts with clarity and conviction, where we can talk and engage under our own terms of service. A power strategy can leverage your blog to grow your web presence, your business, and your brand.

What other strategies are you using to fit your blog into the Social Web?

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the ebook. Learn the art of online conversation.

I’m a proud affiliate of

Teaching Sells

Filed Under: Blog Basics, Marketing /Sales / Social Media, Successful Blog Tagged With: bc, blogging, blogging-tools, business-blogging, engagement on blogs, How-to-Blog, LinkedIn, small business, tools of engagement

What If the Social Web Froze Over and No One Came?

December 27, 2009 by Liz

cooltext443860173_ive-been-thinking about communities and harbors online and off.

I like watching the harbor out our window change. A recent snowfall covered it. The foggy diffused sunlight softens it, and tricks my eyes into thinking the whole world has gone black and white. A faint shimmer on the icy snow calls back to last spring when sailors filled it with life.

winter_harbor_2009

I suppose few sailors who keep their boats in the harbor ever have a chance to see the harbor this quiet way. I wonder how it might change their experience next spring if they were looking at the lonely, frozen-over beauty I see out my window today.

The harbor is a community. I watch it as the boats come to take their places each season. I see the people with so much and so little in common take their places and have conversations. I see other people sail and watch without saying much of anything.

Can’t help but wonder what a sailor or two might do if when they returned next spring to find the harbor somehow was forever frozen over and empty.

Then this morning I read this morning that Yahoo! Will Kill MyBlogLog Next Month.

What if the social web froze over and no one came? Would you read and blog anyway? Would you just visit your harbors offline?

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Filed Under: Business Life, Marketing /Sales / Social Media, Motivation, Successful Blog, Trends, Writing Tagged With: bc, blogging, LinkedIn, social web

If You Want to Get People to Love What You Do …

December 23, 2009 by Liz

cooltext443809602_strategy1

Andy Sernovitz is always insightful on Word of Mouth Marketing.

There is no force on Earth that talks more than a teenager in love. … sounds like an executive with a new iPhone.

Love breaks the barrier between money and marketing. When you have great Word of Mouth, you don’t need to pay people to talk about you. Thrilling people with great service and satisfaction changes the way that people see us … people start talking about us because we are awesome. We build an army of fans who stick around even after the economy as improves.

In that way,

Marketing is what you do not what you say.

Before we get great word of mouth, we have to give people something to love.

If you want to get people to love what you do …

  • Talk to everyone you can about what you offer.
  • Ask them what parts make their lives easier, more fun, more meaningful.
  • Ask over and over what they don’t love, what gets in the way.
  • Add more of what make their lives easier, more fun, more meaningful.
  • Remove all you can of what gets in the way.
  • Ask the same people whether the new offer shows that you heard them … ask over and over until the ones that matter can only smile and agree.
  • Celebrate and honor their help when you share the new version of what offer.

Word of mouth is love not money. Love means we talk to each other. Love means we listen to make each other’s life better too.

What better word of mouth is there than someone in love?

What products and services do you love enough to talk about?

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the ebook. Learn the art of online conversation.

I’m a proud affiliate of

Teaching Sells

Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: bc, LinkedIn, social business, word of mouth

Influence: He Leaves People Feeling Proud to Know Him …

December 22, 2009 by Liz

cooltext443794242_influence1

This is Carly Simon, No Secrets
, in 1972.

His friends are more than fond of Robin
He doesn’t need to compliment them
And always as he leaves he leaves them
Feeling proud just to know him … — His Friends Are More Than Fond of Robin

Those few lines made me want to meet the guy the song was about. That description has influenced me for more than 30 years.

When I say I’m proud to know you, it unpacks to many things:

  • I respect your values.
  • I trust that you hold people around you safe.
  • I see your competence, credibility, and generosity.
  • I recognize your integrity.
  • I want to share you with my friends.
  • You make it easy to be my better self when I am with you.

Proud to know you, for me, means outstanding, shareable, and easy. Robin had the best Word of Mouth in the 70s. No wonder the lyrics also said

He’s talked about before he gets there …

We talk about what we like.

Who do know that’s talked about like that?

What makes you proud to know someone?

–ME “Liz” Strauss
Work with Liz on your business!!

Buy the ebook. Learn the art of online conversation.

I’m a proud affiliate of

Teaching Sells

Filed Under: Marketing /Sales / Social Media, Successful Blog Tagged With: bc, Carly Simon, influence, LinkedIn, word of mouth

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