Critical Skill 10: The 4 Keeper Traits of Productivity — Are YOU the New Killer App?

June 28, 2008 by Liz

Think and DO!!

Are you guilty of having too many ideas?
Do people run when you get a brilliant thought?
Been there. The Internet and the innovative offline world are bursting with what ifs and how abouts.

BUT . . .
ideas vaporize when all we do is think about them.

We need to DO something with ideas to make something happen.

The 4 Keeper Traits of Productivity

In this series, I’ve laid out critical thinking skills important to success in a world of thinkers. Each is a way of using our minds to work with information and ideas to solve problems and move actions forward. The first nine skills aren’t much without the ability to manage and to apply them.

Productivity gets noticed because it produces results.

Various Language Products Written or Managed by Liz Strauss

Self-sustaining productivity gets noticed.

Whether it’s millions of books made especially for kids or it’s millions of kids who learned to read, because teachers cared that they did.

Results are the point. What good is all of this critical thinking without something to show for it?

Self-sustaining productivity has four keeper traits.

They all begin with C.

Commitment. Keep believing in your goal. Self-sustaining productivity demands that we stick to plan even when something shiny looks attractive right now. Commitment brings our priorities into focus when we’re distracted.
Competence. Keep training to achieve it. Without high-end abilities, skills, and experience, it’s hard to produce high-end results. Things move more quickly and with fewer problems when we’re geared for the challenge. It’s hard to be productive, if we don’t know what we’re doing.
Consistency. Keep your standard high. Self-sustainining productivity relies on effective and efficient performance.
Credibility. Keep your promises. We’re most productive when do what we say we will. Credibility is the trust and confidence that inspires people to help.

Self-sustaining productivity is confidence in relationships on the street, in the workshop, and in the boardroom. It’s confidence in ourselves and confidence that others invest in us.

I wrote this paragraph in the introduction to this series.

Intellectual propertyâ€“contentâ€“is an asset that not only gets produced, but reproduced, reconfigured, and repurposed for variety of media. Those who produce intellectual property are builders of wealth. An original idea that solves a problem or presents an opportunity is worth more now than it ever has been. Those who develop and mold original ideas are the new â€œkiller app.â€

Be social. Network all you can. But don’t neglect the time to stretch your mind.

What are you doing to think ideas, solve problems, and make new realities?

Yeah, you. Can you be. . . will you be . . . are you the new killer app?

–ME “Liz” Strauss

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Just Say YES!

April 15, 2006 by Liz

Unless There’s a Really Good Reason Not to

When someone asks for a favor, just say yes. Most favors don’t take as long as thinking up a reason to turn them down would. Doing one feels better than turning one down does. You might be surprised at the ways that the favor comes back to you. I was reminded of that twice just this week with a lovely gesture and a clever response to a request for a critique. Take a look, if you have the time. I’d love for them to get them your comments.

There’s no rule that says you can’t run a business and have a heart. In fact, I look for a heart in the people I do business with.

–ME “Liz” Strauss

Customer Think: IÃ¢â¬â¢m Not a Kid, IÃ¢â¬â¢m a Person
Customer Think: Saying Things without Talking
5 Sure-Fire Ways to Break the Promise of Your Brand

Introducing Customer Think

April 12, 2006 by Liz

Uh-oh I’ve Been Thinking Again

What happens when you cross thinking outside of the box with personal branding?

Customer Think–a series that takes Brand YOU outside the box to become Brand YOU & ME. We’ve let the world know who we really are and how to see the unique value we bring as individuals. It’s time that we do the same in return. We’ll be getting to know customers in a strategic, deep thinking way–from an outside-of-the-box, inside-of-the-customer perspective. So hang on.

You’ll be finding out plenty about customers, by finding out more about yourself. That’s the Brand YOU and ME part.

And just about everyone in our lives is a customer in some way, if you tilt your head to look at it from just the right angle. This isn’t your father’s business skills class, it’s life and business for the 21st century in that uniquely Liz way.

You know there will be nothing like it anywhere else.

Brand YOU and ME–can you think of a more natural way to promote your business, your brand, or yourself, than being able to think like your customers?

–ME “Liz” Strauss

Critical Skill 3: Fluency: with Ideas

April 9, 2006 by Liz

Stop Not Having Ideas

The first part of fluency with ideas is having them–LOTS of them. There she goes again. What is she talking about? She might have lots. Right now I’d be happy with one.

The trick is get to learn how to stop not having lots of ideas.

That’s not a typo. You can stop not having ideas.

Open the Valve

Ideas are being stimulated constantly in your subconscious so often and at such a rate that, if you let them all in, you wouldn’t be able to pay attention to anything else. You would literally be aware of stimuli that you have no need for, such as the feel of your shoes on your feet or the chair that you’re sitting on. That’s why we come equipped–at no extra charge–with a filtering unit, a valve-like screening device at the base of our brains–the Reticular Activating System (RAS). The RAS allows us to filter out most of that unwanted stimuli. It serves as a closed door allowing only life-skill information into our consciouness. Unfortunately with the door closed we don’t have access to some great ideas.

The good news is that the RAS can be trained. Firemen can make it let through the sound of the fire alarm. You can can use it to access things you forget that are still in your brain– great ideas when you put them together again. Ron Daugherty offers some ways to expand and explore your ability to open the RAS in his article, Understanding the Mind: 5 Keys to a Writer’s Creativity.

With Access Comes Fluency

With a little practice you’ll be able to access more and more ideas. Seriously, believe that they’ll come. Relax and make room for them, and they will. Getting them is just the first step toward fluency with ideas. To follow a language metaphor, the ideas are just your vocabulary. Now you have to be able to use them–pull ideas to match three basic scenarios. Here are ways you can practice to build up your fluency.

Brainstorming wild lists. When you have a few minutes waiting in traffic, pick an everyday object such as a plate. See whether you can come up with 25 things you might do with that object, silly or otherwise. As blogger, you should be pretty good at this. After all bloggers know a thing or two about making lists. Don’t edit. Be as wild and creative as you can. When you reach 25, try for another 10.
Freewriting. When you’ve got a few minutes and some paper and pencil, write without stopping about a simple pleasure, such as drinking coffee or running. Explain all of the impacts and outcomes it’s had on your life. Try to write 15 minutes without stopping.
Problem solving. The next time you or your child has a problem don’t begin to address it until you’ve identified at least five solutions. Not every solution needs to be doable or practical, but all of them need to fix some aspect of the problem, using facts that you know. Allow for an outrageous solution or two. Outrageous solutions often lead to extremely solid ones, once the outrageous solutions have been talked about. Think through what the impact of trying every solution would be and name all of the possible outcomes that could occur if you tried each one.

If you want to be truly future skilled, you’ll do each of these things verbally and in writing too.

Reading, Writing, Listening and Speaking the Language of Ideas

The more you practice with your vocabulary of ideas. The more fluent in the language of ideas you will be. That means you’ll not only be good at speaking and writing your own ideas. You’ll also be good listening and reading other folks’ ideas too. You’ll get really quick at telling a great idea from a loser when someone else offers one.

Imagine the time and money a business might save when they know you can tell a solid idea from pipe dream that just sounds really good. AND that you can explain in writing how you know. Now there’s a concept on which you could promote your business and yourself. That would be an added value idea plus.

–ME “Liz” Strauss

Monkey on Your Desk? Morph It, Mosh It, Write It Up

March 27, 2006 by Liz

Boring, Broken, or Both.

“The only thing an intelligent child can do with a complete toy is take it apart,” a kindergarten teacher told me. “An incomplete toy lets children use their imaginations.”

–Todd Oppenheimer, Schooling the Imagination (About the Waldorf Schools)

Some days it’s a “have-to.” A monkey crawled on your desk that you don’t want to fix or write about. You’re face to face with something that is boring, broken, or both. You can do the grown-up thing. Dig in, reach for a bandage to fix it, and get things done. OR You can do what a kid would do–pull it apart to see how things work.

Be a Genius–Morph and Mosh It

Take it a part and see what it’s made of. That’s what Leonardo would do. That’s what most curious kids would do too. Don’t put a band-aid on it. Morph it into something else. Mosh parts of other things into it. Make it into something new. Here are some ways that you might do that with that problem or a boring idea that you have to write about.

1. Find the parts. Breaking things down into manageable chunks makes the most boring, broken, or beastly task less powerful. It puts you in charge. It also gives you a chance to see how things fit.

2. Identify which parts need attending to and which do not. When we look at a whole, the details can be a distraction. Push those details out of the way. Pick three things that deserve attention and focus in on only them. Let me track this with two scenarios.

Scenario 1–the article: You need to write an article on the vision of your brand. Pick three main ideas you want to share. Set the details aside.
Scenario 2–the client problem: You need to unravel a misunderstanding that has cost money and caused damage to your relationship. Define the damage that has occurred. Don’t spend any time on the causes now.

3. Morph it. Arrange and rearrange the parts you have identified. Decide how those parts fit best together. Do it as if you were rebuilding a toy–What if this went here, or here, or here?

Scenario 1–the article: Play with how you might order the ideas of your vision–short-term to long-term; easy to more difficult; altruistic to bottom line; head to heart.
Scenario 2–the client problem: Set goals for how you repair the damage and decide which goal should be the first that you address. Think about who should be part of the repair crew and what piece of the picture they each add.

Think of the outcome each time your rearrange things. This sounds like a lot, but we’re only talking a few seconds here.

4. When you have the parts where you want them, look for a pattern in what you’ve got. What you’re looking for is the big idea–the whole behind the parts you’ve made. This is the “putting things back together” stage.

Scenario 1–the article: Are the ideas for the article about how your company is going to grow? Do they arrange themselves as a statement of altruism, or innovation, or point to an idea that will change the fabric of business?
Scenario 2–the client problem: How do your goals frame the action you will take? Is your planned response that of a thinker, a feeler, one who delegates or one who takes the bull by the horns? Did you choose a team who can execute your plan?

If you can’t find a pattern in what you’ve got, rework your parts until they gel. It won’t take long now that you know you’re looking for a cohesive whole.

5. Mosh it. Add some spark from the outside. Ideas from outside the situation add energy and change the way you feel about the task at hand. Re-introduce the details that were there, if they’re pertinent, but be sure to include something totally new.

Scenario 1–the article: You might add an anecdote or an analogy to frame the vision, or speak to how the vision came to be. You could include your statement of what the vision means to you personally, or talk about how difficult you found it to write down the vision for others to read. Sometimes I just relate the process it took to get an article done. Other times I choose a TV show or character that readers will know well and let that image, and what it stands for, carry the article along.
Scenario 2–the client problem: The way you framed the problem will say a lot about how you want to repair the damage. Before you move on what you’ve found, consider how the client and the others involved might also frame the problem. Are they thinkers, feelers, those who delegate, and doers too? Use that answer to form a more thorough plan of action.

Write It Up

Can’t avoid it any longer. It’s time to write things up, but that boring, broken or both “have to” is under your control. Now you have a plan for what you want to say or do. So writing should go easy on you, and the little voice that would have been whispering in your ear, “I hate this. I hate this,” should be quiet too.

Looking at this process on paper may seem a lot, but actually, it takes far less time than most folks I know spend thinking about how much we don’t want to deal with that “have to” on our desks.

And the payoff is you feel so good when you’ve made that monkey go away, and you know you’ve thought it through so that the hairy guy isn’t going to come back.

I hate monkeys on my desk.

–ME “Liz” Strauss

Eye-Deas 2: Test Ideas with Photo Searches

March 21, 2006 by Liz

You Know It’s a Winner When . . .

Sometimes when I’m using a photo site to find ideas, I’ll just randomly put words into the photo search box–much the same as I randomly Google topics–to see what comes up. One picture might cue another word in my mind, which leads to trigger another search. I might pull a photo or two from each set of search results. Those I chose go into my Photo Ideas Directory.

Occasionally I’ll land on a real winner. As with text entries, you know an idea that’s a winner when there’s a wealth of photos under the keyword you searched for. I might look through all of the photos and use them to help me form an idea from them. Then start my factual research after I’ve done that. That’s what you call reverse engineering of the thinking kind.

I digress———>

Ever notice how every one seems to be writing about the same thing? Doesn’t it seem like they might be looking for something new? Listen carefully to what I’m about to say, “WRONG.” For years in publishing we would offer ideas beyond what was already available and mix them together in a list with the old classic topics. Inevitably the top winners were the topics there seemed to be too much information for anyone to consume. But that was what readers wanted. Our job is to serve the readers, and what the readers want is more about the key topics that interest them.

<---------digression over That means to hedge my bets I want to know where the readers already are.

Using Photo Availability to Test an Idea

I use photo search to get ideas,. I also use them to test whether an idea is worth pursuing. You can also use photos to test whether your concept is one people are aware of and interested in.

Here’s an example of how I did that, I knew I was going to do this series on Thinking Outside of the Box. Still it came with it’s questions. What would I use for a logo that communicates in an image what I was trying to say? Was the phrase still in vogue or had I fallen woefully behind the times?

I found what I needed to know with a photo search at one site, using the WebPlaces.com ClipartSearcher. That search did the work of a mini-focus group on my two questions.

In a mere .22 seconds, I found 18,700 images illustrating the idea of thinking outside the box. This is only the first page. The concept was obviously still on people’s minds, if so many people are making images to portray that idea.

As you can see from the logo, I didn’t use any of the photos I found. Still I moved forward with confidence that I was on the right track. When you think outside of the box it’s crucial that you touch the ground every now and then to be sure that your readers won’t find your ideas are too high in the clouds. People don’t like to strain their necks to see and understand what we’re talking about.

I See Photos in Your Future

Photos are a great connecting factor. Even if a reader doesn’t quite get what you mean, a photo can seal the difference and carry your message home.

Your eyes can lead you to ideas in photos, art, and objects in the environment. They can inspire what you write and sometimes they can illustrate it after it has been written. Doing a photo search can help you check the validity of the idea and serve as a grounding point, to let you know that what you write is something your readers are still interested in. Choose your images to fit the broad category that folks still want more of.

Then look inside the individual photo for an unanswered question.. Let the questions lead you to a story. Photos are just waiting for you to tell the world a story. If you look past what’s literally in the photo, you’ll find a story that is all your own–a unique idea on something that folks still want more of. That’s why there is always room, no matter how many articles people have written, your question, your version isn’t there yet.

Let the photos inspire you to find what’s missing–waiting for you to write it.

–ME “Liz” Strauss